I am extremely happy and impressed with the repair, speed, and customer service. Andy was customer…read moreoriented, highly knowledgeable in cell phone repair, and quick to provide service. This is my first time going to Cellular Fix Solutions. I will definitely return if any problems occur with my cell phone and spread the word to my friends. I will always request Andy. The reason I went to Cellular Fix Solution is because I although I could hear the ring, videos, and other sounds required, I could barely hear others talking on the phone athough they could hear me. Andy didn't try to sell me anything like others such as AT&T whom told me my cell phone could not be fixed and tried to convince me I need a new phone. I refused. Andy had my phone fixed within seconds and I requested a new case on my own. AT&T didn't even has the case I needed for my phone because the salesman said my phone was too old and buy a new phone from them or go to Amazon. Andy had the case and covering needed to cover the part on the back in the upper left hand corner. Andy replaced all necessary covers. Prices was reasonable. Andy was very pleasant and customer oriented. I could see many people in the store and they were also very pleased. Go to Cellular Fix Solutions. You won't be sorry.

Only place I go to excellent service got my phone fixed and it took no time thank you very muchread more

They always get the job done telling Guapo sent you. They care cheap and convenient…read more Them him Guapo sent you

Avoid this store. They don't back their work. I took my phone in for a screen repair and they made…read moreit worse. I brought it back and of course they denied responsibility. The place is a total mess as well. There are plenty of this type of store around. Pick a different one. You'll be much better off.

My son accidentally landed on his iPad 9th gen and the screen went black and purple…read more He was devastated because he uses the iPad to FaceTime with me when I travel out of town. He had also just taken a bunch of photos of The Big House during take your son to work day. Garrett at Metro Detroit Phone Repair went above and beyond for my son and had his iPad back to brand new status in less than two hours on a Friday evening, no less. The drop off was easy, and not having to pay until the repair was done also made me feel comfortable, having never used them before. If you need any screen repairs to phones or devices, give this business a shot before you go to Best Buy and pay MORE! Thank you, Garrett!!!

I just came from picking up my iPad at Metro Detroit, Phone Repair. I can't recommend this place…read moreenough. My screen was severely broken and cracked beyond what I thought I could be repaired on my iPad, I called when they open, dropped it off, and it was fixed as good as new in just a couple hours. Frank is not only a great and nice person, but he does a fantastic job iand is very meticulous.! I will never go anywhere else if I have any problems. For the money you can't beat it. great value as well. Hopefully you'll never need to go back, but if something happens, I'm going back to see Frank at Metro Detroit, Phone, Repair

I brought in an old Dell to get fixed and he was very honest and said it couldn't be repaired but…read morehe took out the hard drive for me at no cost. Very helpful and great customer service.

dishonest, I don't advice nobody to deal with them I did…read morework for him to do his website I made it 80% ready and I paid from my pocket to make it ready and I come many time to his shop to meet him and finish the work his shop was close in working hours and to ask him for first payment He thought he is smart and changed the passwords of the website and he didn't pay even dime for all work I did

My phone's digitizer finally broke, so I was in the market for a new phone. Called around, and was…read moreimpressed by the tech-savvy sense I got even from the initial call. The owner (?) was knowledgeable about their stock and quoted me prices that matched exactly what I was looking for -- more than fair. When I visited them, they were super friendly and helpful, and I quickly found what I wanted, and was able to check its battery life and unlocked status, examine the body for any damage, and verify that it was in excellent shape with OEM parts. What's more, they included some OEM accessories and phone protection which really made this feel like a superb deal and experience. I would 100% go to them again for tech needs.

Great experience at the store on1867 Southfield rd. Lincoln park michigan The sales person Cammy…read morewas amazing very helpful. Great knowledge of all products and was super nice and had a wonderful conversation with my husband and I definitely would visit again.

The worst customer service experience I've ever had. Cammy is incredibly rude - not only to…read morecustomers but to Jade, the employee she was working with. I brought several games to trade in, plus 2 systems. After scanning through the games, she asked if I had the power cords to the systems. I did not - no biggie, we drove back home to search for them. Returned to turn it all in, but the systems were dead. Apparently they will not charge them there for you and they require a 20% charge. Very specific information that wasn't relayed before leaving the first time. Frustrated - we left again to go plug the systems in. After an hour or so, we returned to finally trade in the systems. The first one went fine, the second we had a slight issue with finding the screen time password. After searching for some time, we finally unlocked it. We went to get the credit and she notes that the serial number sticker wasn't on the console, so they cannot accept it. Cammy had several opportunities to make this a pleasant and stress-free experience, and instead she almost intentionally made it the most difficult thing ever. Knowing we had to leave and return, she could have double checked for the things she knew were required. Is it charged? Does it have a serial code sticker? But instead, she let us make 3 separate trips only to deny us the trade in credit. None of this would have been nearly as frustrating if Cammy had any type of remorse, understanding, or empathy. Jade was the one to acknowledge my situation and apologize. At one point Cammy just tapped on the pin pad with her pen to signal me to click a button instead of using her words. She was very short and rude to Jade as she was using the computer, and even threatened to kill her out of frustration for her asking for help. All of this for me to drop over $500 on a new system. It wasn't like I was only there to get cash. I was there as a customer to spend a large sum of money, and she was doing everything to prevent that from happening. She should definitely NOT work in any customer service role.

"Never been spoken to like this at any store" Came in for a…read morephone repair, was told 15 minutes, ended up waiting 30+ minutes. Totally fine, I didn't say a word about it. The lady working there was actually really nice and helpful, zero complaints about her. But the guy there came up to me and straight up said "Leave right now, out of the store" in front of everyone. Loud, rude, zero courtesy. I was just standing there waiting for my phone like any normal customer. I was so embarrassed I just walked out without saying anything. Came home and honestly couldn't stop thinking about it. That moment just kept replaying, the way he said it, everyone watching, the whole thing. Never felt like that leaving a shop before. The repair might be decent but honestly after that experience I wouldn't go back. Nobody should have to feel that way just for getting their phone fixed.

Repaired my screen and battery very well, also gave me good price on screen protector.read more