Very nice, helpful staff that's will to help! East to get to and decent prices. Good place to ask…read moreabout ride nights and special events.

I am very pleased with the on-going excellent customer service and quality products that Wheel &…read moreSprocket has continued to provide me and my family over the past 45 years of being long-term customers. I truly value their consistency.

I had a flat tire on my bike and needed to replace my tires and rim tape. They were able to give me…read morevery quick turnaround time and also had several tire choices for me to choose from. Convenient parking in back of store makes for easy drop off and pickups. I would highly recommend them for value as well as service.

GREAT SERVICE! Seriously, if you want great service for a good price then come here! The owner…read morefixed my fiancés bike in maybe 15 minutes. Awesome first experience here. We sat and talked to the owner for about 20 minutes, he is a super nice guy and is super cool. Very good prices here and super cool inventory. There's lots of special attachments for bikes, there's SUPER nice electric bikes, and the coolest thing of all they sell hot tubs! This place is pretty great. Go support a local business and a great owner. Go

We rented 8 eBikes while visiting Kohler Whistling Straights. Trailside Recreation was amazing!!!…read more They delivered the bikes to us Thursday afternoon and picked them up Saturday afternoon. Everything was perfect: great bikes and helmets, security locks, powerful long-lasting batteries. We had a blast. Thank you so much!!!!

Communication very difficult. Store voicemail box full. Doesn't answer emails. Doesn't meet…read morecommitments.

I can't overstate how great our experience was at the shop - I love those guys. We bought 2 Treks…read moreyears ago from them and put many miles on them; then 1 1/2 years ago my husband Rick had a stroke that affected his balance and his left side. He couldn't ride his beloved Trek anymore and didn't like the recumbent bike some neighbors loaned us. We wanted to check out an adult trike, so we headed to Bicycle Doctor once again. Eric showed us a Sun adult trike they had in stock and told Rick to go take it for a ride. He looked like a little kid who'd just gotten his first new bike; he loved the bike and could easily get on and off by himself. They didn't carry a rack at the shop that would hold my upright and Rick's trike, so I ordered one online at home, brought it in, then they assembled it and Eric put it on my car for me!!!! Who does that? What nice, wonderful people! Thank you so much!

Been here several times. One of the best things about this place is that it is right on the…read moreGlacial Drumlin trail that runs through Wales and Dousman. So when you are taking a ride through the lovely landscape, you may have an idea about the bike that you're on. Maybe the seat is not right, or you need a bell, or want to upgrade your bags. The Bicycle Doctor is a treasure. It's staffed by true bicycle enthusiasts and they take pleasure in helping riders of all skill levels to increase their comfort and joy while riding. They have a terrific selection of bikes and accessories. Check them out!

Exceptional service! South Shore Cyclery is honest, trustworthy, timely, welcoming, and friendly…read more It's refreshing to find a business that truly cares about its customers. Shipped a bike cross country and they made it super easy! Highly recommend!

This is the only shop in the city that receives my business. So many shops out there only work on…read morebikes bought inhouse at those shops. These guys welcome outide business, and - if they can't fix it - it can't be fixed. Friendly folks who offer their advice free of charge if you simply have questions.

Tim at REI went above and beyond helping me find the perfect hiking boots! He took the time to…read morelisten to what I needed, answered all of my questions, and made sure I found a pair that fit comfortably and matched exactly what I was looking for. I never felt rushed, and his knowledge and patience made the whole experience easy and enjoyable. Excellent customer service and someone who genuinely cares about helping customers. Thank you, Tim! Highly recommend asking for him if you need help.

I am incredibly disappointed and frustrated with the service here. They called me on Sunday at 5:58…read morePM to tell me my bike was ready--exactly two minutes before they closed. Because of the timing, I couldn't even pick it up until Tuesday. The pricing feels highly suspect. For a bike that costs $350 brand new, I was charged over $200 for a new rear tire, chain, and miscellaneous items. To make it worse, I paid an extra $30 for a "lifetime membership" because they promised it would give me reduced rates. Instead, my bill somehow jumped from a quoted $160 to $202. The math makes absolutely no sense. But the worst part is the complete lack of basic safety quality control. When I finally got the bike home, I realized the front brakes were completely unattached and just hanging there. This is a massive safety hazard. They kept my bike for days, charged me hundreds of dollars, and ultimately handed me back a bike that wasn't even safe to ride. Now I have to waste my own time and gas to go back and get them to finish the job. Take your bike somewhere else where they actually care about mechanical safety and honest pricing.

Customer service is on point at this business! I'd never been on an e-bike before. When I called…read moreahead, they were friendly and answered my many (annoying) questions. Upon arrival, check-in was smooth and great recommendations on which route to take were given. My Mom and I had a wonderful afternoon.

Brian met us at the trail with bikes ready to go. The White River trail is easy and we rode to…read moreBurlington. However, thunderstorms drenched us and we called him to pick us up. He made it easy to recover our day.

My girlfriend and I rented a couple of fat bikes for the first time. Brooks Adventures was close to…read moreSilver Lake Park. Angela and Matt helped us strap the bikes to our car's bike rack. They were really nice and gave us a couple pointers. The bikes were in great condition and included bar mits which were really helpful for our first ride in the cold snowy trails. We had a blast!

Extremely responsive. Very personalized. Matt & Brook went above and beyond and curating a…read morememorable experience. Highly recommend!

July 21, 2025 it will be 29 years since I 1st met my wife. That bar, snack bar and sandy Beach were…read moreso awesome. Now only giant homes are in it's place. Makes me sad still.

If you happen to be studying a map of Waukesha County's gorgeous lake region, and your eyes settle…read moreon what clearly looks like a tooth shaped lake near the intersection of Highways K and C, you have found Moose Lake. It's 83 acres of beautiful scenery, crystal clear water fed from an underground spring, so yesterday's water temperature was 80°. The depth varies from just 4 feet to 60 feet. There is always a slight breeze in the air, which is great for keeping away the mosquitoes. I visited for two days and saw boating, swimming, fishing, and paddle board activity. Fishing here might net you a Panfish, Largemouth Bass or a Northern Pike. Most of the lakefront properties include private docks, but there is a public access dock as well. Just gorgeous!