Good results and reasonable price…read more But very poor communication. Ignored repeated emails and phone calls, didn't get a timeframe for arrival. Phone number on site didn't match the phone number on their quote (but they didn't answer either). But in the end, the team did show up and they were very friendly and efficient. The results look good but I hope the company improves its communication and responsiveness.

We had part of an ~80ft maple fall in our backyard on a Wednesday morning in May 2024 around 1am,…read moreand 3 of its other offshoots were still standing. A number of services came to give us quotes that Wednesday and Thursday. Matthew from Dominant said they could take our tree down as an emergency service that Friday and gave us a solid quote for the job. We chose them for their timeliness and safety - the use of a bucket truck rather than climbers. His team of 4 arrived around 11am. They had the fallen tree cleared except for logs we requested be left and cut down the remaining standing trees by 5pm! We were so impressed with the speed. They left one truckload of wood chips from the branches for us. Many of the rounds were enormous and left in hard places to get to, but that was in part due to a damaged shed the tree had knocked over. The invoice was sent over a week later, and we paid after that. Overall a solid experience, and I'd definitely call them for other tree removal.

Always a great job, they clean up well and are on time and reasonable. Scheduling was easy.read more

My neighbor and I hired Western Hemlock Tree & Stump Removal to do selective pruning on a shared…read moreWestern white pine, and the result was devastating. We agreed to pruning after a branch had previously fallen on my neighbor's house, so we wanted the work done responsibly and according to an arborist's recommendations. The tree is also classified as a Tier 2 tree under Seattle code (previously called an "exceptional tree"), which made it even more important that the pruning be done carefully and conservatively. Before any work was done, I hired an arborist to evaluate the tree and provide a report, which was referenced in the contract. Unfortunately, it became obvious afterward that they either never read the report or completely ignored its recommendations. The tree was massively overtrimmed and heavily underskirted to the point that it now looks mutilated. I am genuinely depressed every time I look at it. What was once a beautiful mature tree now looks stripped and unnatural. The company never communicated with us directly before doing the work and instead coordinated only with my neighbor while I was out of town. At no point did they review the plan with us, discuss the arborist recommendations, or confirm the scope of pruning before cutting. To their credit, they did provide a partial refund afterward, but it does not make up for the irreversible damage done to the tree or the distress this has caused. We hired professionals because we wanted careful, informed tree care -- not permanent damage. Extremely disappointed.

Very quick in their response to an emergency situation (tree vs. roof). Easy to work with.read more

Brandon and his crew were fantastic. We had some existing cherry blossom trees pruned and a large…read moretree trimmed of deadwood and shoots. The job was thoroughly explained by Brandon. The crew were prompt, professional and cleaned up well after themselves. They even assisted our neighbors with a little side job. Wonderful crew and company. Highly recommend. We will use them again in the near future to remove some dying trees.

On time, quality work and they cleaned up after trimming and cutting down trees. Highly recommendread more

Very good team, cost effective, and done in a timely manner. I would recommend them to anyone.read more

I've had the pleasure of having Urban Arborist do work for me a few times over the past 15 years or…read moreso. I've found Ian Scott, who is the owner and principal point of contact, to be courteous, prompt and professional. Jobs with him always start with a site visit, where he looks over the work that needs to be done, makes suggestions, offers advice, and ultimately provides an estimate for the work that needs to be done. His estimates are always accurate (I've never had one go over), and his team is thorough in the work they do. They do all manner of tree work, including removal (including large trees), thinning, even sculpting and trimming. His team is also trained to scale large trees with climbing equipment, so they can thin and trim even in very tallest of trees. I will continue to use Urban Arborist into the future, and highly recommend this local business.

Early this month was the second time that Ian at Urban Arborist did tree work for me. I was very…read morepleased with the ease of setting up an appointment, the reasonably quick timing of an appointment to do the work, the price, and his attention to what I thought was important to attend to. He made good suggestions and the yard was left clean and everything looks just as I wanted.

We worked with Tree People a number of years ago, so when it came time to get some major pruning…read moredone on our pine trees and also the branches from our neighbor's yard that hung over our backyard, I gave them a call. James came out and looked things over, understanding what I needed. He pointed out one tree that need some TLC, which I appreciated. The resulting bid was, we felt, very reasonable, so we scheduled the work. The crew of six arrived and within about two hours, had the work done and everything cleaned up. I would highly recommend this business to anyone looking for professional arborist work.

We found ourselves in a difficult situation. A tree from our property fell into a neighbors yard…read moreand they were putting their house up for sale in three days. We needed help immediately. We contacted several tree service companies in the hopes someone could work us into their schedule. We got an immediate response from James and he came over early the next day. Tree People resolved our problem within a day in an timely, efficient and professional manner. We can't recommend Tree People enough for the quality of their work and company! We have many trees on our property, and from now on Tree People will be the first we call when work is needed.

Katy Bigelow was very thorough and precise with her evaluation of my douglas firs and red cedar…read more She was also very friendly. I would recommend her.

Katy is great. If you need advice on trees, call Katy. She was quick to make an appointment and…read morewas prompt showing up. She gave me the advice I needed regarding a tree planted too close to my home. Her rates are fair and I would definitely call her again for planting advice!

Great company! I was especially impressed with the safety measures. The crew had helmets and ear…read moreprotection. They showed up on time and cleaned up as they worked. I would definitely recommend their services.

They have a high rating but, I would be cautious. I had them give me a bid from some work and it…read morewas a very reasonable 100 bucks. As I examined the paperwork it was actually written in scribblese, as what could only be interpreted as 900 dollars. Might have had the work done and had quite the surprise. I did not call to schedule, obviously. Other than that, the staff seems freindly, but definitely make sure to clarify anything that could be clerically misinterpreted. It was likely not an issue, but it raised my hackles.