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    High Profile of Ann Arbor Dispensary

    3.4 (5 reviews)

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    5 years ago

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    2 years ago

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    Kat K.

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    3 years ago

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    Ask the Community - High Profile of Ann Arbor Dispensary

    Herbana - storefront

    Herbana

    3.7(13 reviews)
    0.5 mi

    I loved Herbana because its a great option for affordable products any time and I love a reliable…read moreprice. I loved it so much that when my friends from home came to visit I suggested they visit to see how great it was... But I was honestly kind of upset this past time and embarrassed by my recommendation with the service I got from Katie M. My girlfriend and I brought in our best friend for the first time and we were buying in bulk. My girlfriend went to buy some carts after picking out some wax from the store's brand. When I told my girlfriend that I didn't want to purchase Herbana brand Levitate for their carts because I have had them BREAK IN MY PENCIL CASE, Katie seemed to have an attitude and said "So you don't want to buy our brand?" and then when my girlfriend responded we had issues with them shattering she sarcastically responds "Well they are glass so if you drop them that happens"... Buy 10 grams of wax and half an oz and get treated poorly like we are incompetent for not liking their brand. Sorry we aren't interested in you upselling something that's not worth my money. Honestly when you are representing products like that, the ability to receive feedback from customers without being entirely condescending is appreciated. Left me really displeased with my visit. Thankfully I'll be leaving for the summer and can take a break from this place. Everyone else I have interacted with there has been very positive and fun to interact with. But my friend left upset by the experience and I regretted convincing us to stop. This experience alone is why I am giving it 3 stars instead of 5.

    Really bad customer service. Turned me away for no reason and was not very nice. This is the first…read moredispensary I have encountered that's ever been bad or straight up unserviceable. I went in and they turned me away because they assumed I had a fake ID? I told them to call the police if they wanna check it but they said no. DO NOT go here unless you want to be mistreated or immediately judged for the way you look. Never had an experience like this and this dispensary is apparently liked around here. DO NOT GO HERE UNLESS YOU WANT TO BE MISTREATED !!!

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    Herbana - Circled incorrect bags. With receipt to show what was actually paid for.

    Circled incorrect bags. With receipt to show what was actually paid for.

    Herbana - Reward System ($1 = 1 point)

    Reward System ($1 = 1 point)

    Herbana - Receipt showing the great prices!!! :)

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    Receipt showing the great prices!!! :)

    High Profile of Ann Arbor Dispensary - cannabisdispensaries - Updated May 2026

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