This was my go to place to shop for gummies - until yesterday. I always take in an empty container…read morefor what I like because there are several different kinds with the same packaging. There was NO ONE shopping but me when I was there. As soon as I was handed the gummies for purchase, I said I don't think this is the same one - mine has a red "high dose" label on it. I was told the packaging had been changed. I walked back out the lobby and thought to myself - things cannot be returned so I better check. As I pulled out the gummies you could see that the dose ratio was different from the empty one I brought in. I showed the two employees in the lobby and they said "the packaging has changed" so I showed them the numbers and then they were willing to back and get more. Upon return, I was told that these would cost more and this would be a difficult transaction. Seriously? Its a return because of your error - no one ever apologized for the confusion, I was basically treated as if I was causing a problem for them. I will not be returning and I plan to let everyone I know about this poor service.

Very good selections on flower and prerolls. Matt handled being understaffed very well and is a…read morevery great budtender not to mention a handsome man as well lol. thanks buddy.

Second time I've gotten a defective Elfbar here. I would just recommend shopping somewhere else…read more EDIT: My friend has also now gotten a broken elfbar here. It keep happening

I regularly go here. Easy in and out to purchase smoke/vape products. The staff is awesome--very…read morehelpful and friendly. Well stocked with everything you could need.

amazing experience, great prices and deals they have everything and the employees are very…read moreknowledgeable and helpful

Devin was a great help. Showed me multiple strains and gave recommendation. Very helpful.read more

Amazing experience, positive energy! I love the staff. Took me right away. Had multiple variations…read moreof items for you to chose from! Great prices!

Though I haven't used the products yet (and will definitely update my review when I have!), I had…read moreto go ahead a leave a review, because this was the BEST experience I've had at a dispensary. From the moment I walked inside, the employee at the front desk was super friendly and informative, quickly getting us through the ID scans and explaining their reward system. The environment was really comfortable and inviting, with plush arm chairs in a waiting area that I didn't expect. There were 2 employees working inside, and both greeted my group with a smile. The lady I spoke with quickly retrieved my online order, and we were out super quickly. Everything was really well organized, not to mention their products are CHEAP! Will definitely be back when I'm next in the area.

I loved Herbana because its a great option for affordable products any time and I love a reliable…read moreprice. I loved it so much that when my friends from home came to visit I suggested they visit to see how great it was... But I was honestly kind of upset this past time and embarrassed by my recommendation with the service I got from Katie M. My girlfriend and I brought in our best friend for the first time and we were buying in bulk. My girlfriend went to buy some carts after picking out some wax from the store's brand. When I told my girlfriend that I didn't want to purchase Herbana brand Levitate for their carts because I have had them BREAK IN MY PENCIL CASE, Katie seemed to have an attitude and said "So you don't want to buy our brand?" and then when my girlfriend responded we had issues with them shattering she sarcastically responds "Well they are glass so if you drop them that happens"... Buy 10 grams of wax and half an oz and get treated poorly like we are incompetent for not liking their brand. Sorry we aren't interested in you upselling something that's not worth my money. Honestly when you are representing products like that, the ability to receive feedback from customers without being entirely condescending is appreciated. Left me really displeased with my visit. Thankfully I'll be leaving for the summer and can take a break from this place. Everyone else I have interacted with there has been very positive and fun to interact with. But my friend left upset by the experience and I regretted convincing us to stop. This experience alone is why I am giving it 3 stars instead of 5.

Order all the time.. delivery service times aren't accurate at all. I've had to wait up to 4 hours…read morewhen I was told 60-90 minutes. This happened several times to me.

They NEVER HAVE WHAT YOU WANT AND, on hold , (established customer) for not less than 15 minutes…read moreKYLE SUCKS HARD! they dont give the discounts they claim they will. They dont NEED your money.... so why behave like a respectable business ???????????????? and by the way,,, u get it,.... when they are so inclined............ God forbid u think they forgot about you and call back.......... I only ordered SATIVA and only got Indica ar Hybrid. THEY DONT CARE WHAT YOU ASK FOR, just sell it at a big $$$$$$$ for substitutes and assume you will stay quiet because its shamefull. LIARS but great delivery guy for the last order i would ever do there again

The person that helped me was very knowledgeable, telling me in detail the difference between…read moredifferent vapes.

Kay was so helpful and such a kind person! Favorite place! Had everything! Everything was so…read moreorganized!

Selling faulty products, and points to a "no return policy" sign, in a place where no one…read morelooks--instead of posting it on the wall. This guy, "Mike" isn't trustworthy. I'm not the only one here who has been ripped of by this guy. He took me for nearly $40.00. I had a receipt, and had just purchased it two days prior. DON'T GO THERE. ***If he responds (he won't) don't listen to his shady-ass double speak bullshit. This guys a professional.

Good service not crowded because they don't have coffee or food. Prices are comparableread more