so sad they're closed. I loved the curbside pickup and the friendly staff... guess I'll just go to…read moreCrave across the street- but it's not as good

Was closed both of the last two days when the store hours said they were open. Completely wasted my…read moretime driving over there just to pull up with all the lights out and the doors locked

Hands down second to none the best dispensary i've ever been to! Not the largest store but the…read morequality of the flower is unmatched. Very happy!

The service was adequate. Selection seems ok…read more I had bought a couple of eighths that were listed as a premium sativa bloom product. So, so bad. Barely any high. Stay many many miles away from product that is named after their own store. Lesson learned.

Great selection, great prices. Everyone that works there is friendly, and the flower always tastes…read morefresh. Highly recommend.

I'd have to say if you're looking for quality This is the place! Peach crescendo and African Haze…read moreare my fave! Oh and all of the gummies

LeeAnne was the bomb! She's extremely knowledgeable, attentive, and clearly passionate about what…read moreshe does. She made the whole experience smooth and enjoyable while making sure everything was done right. If you want someone who will truly get you together, go see LeeAnne. You won't be disappointed!

Horrible customer service! The manager wouldn't honor the price on the website, but replaced the…read moreitem with one half the size and half the strength and acted like she did me a favor! It's a shame too, because everyone else was really cool, but I spent 15 minutes showing them the problem with their website and got screwed in the end. I guess they're more concerned with the bottom line than taking care of their customers.

This was my first visit to JARS in Ann Arbor; my usual dispos are located in River Rouge and…read moreDetroit. I am a weekly shopper, and have visited dozens of dispos, so here we go.... I stopped in on a whim with my niece from New York; this was her first Michigan dispo experience... our greeting was OUTSTANDING; the fine lady at the front desk was super friendly and happy; a great first impression. It went downhill from there; our budtender was not at all helpful or connecting with us. I asked for a nice donut and she suggested one for $50-$100. I immediately got the vibe that they are used to wealthy Ann Arbor visitors stopping in, who are unfamiliar with dispos, maybe even see it as a novelty that it's right on campus. Without droning on about more details, IYKYK. This is a total "Ann Arbor" experience; def not typical of dispos in Michigan. Go to Detroit for a truly great 420 vibe.

Came in with my dog, who helps me with anxiety. Got an attitude about it…read more There are plenty of dispensaries that not only allow dogs but also have treats for them. Will never go back.

The Ann Arbor store has NOT had my online order ready twice now. I made my order on a…read moreSaturday...they acknowledged receipt of my order on the same day. I did not get confirmation that my order was ready until later on Sunday. So, today, Monday (one day later) I went there to pick up my order and they had dropped it from their system because evidentally I only have 36 hours to p/u an order or it gets dropped. By my calculations, since it wasn't ready till Sunday and I picked it up on Monday, I was within only 24 hours post email notification to pick up my order. NOBODY at that store was the least bit apologetic. I told them I still needed my order. A female let me in the 'sales' area. She said absolutely NOTHING. I expressed that I did not understand why this order was dropped. Again, she said nothing. After I paid she basically walked away. I asked her if she thought an apology was in order and she said "No, I'm not going to apologize." REALLY? She is a young person with a huge attitude, dressed inappropriately for the workplace, and total lack of professionalism. I will NEVER go to that location again. I suggest to EVERYBODY that you choose another business to give your money to. Don't use Lume!!!

Best vapes in the area! The Gold Label live resins are 5/5 stars Nigel 2as a knowledgeable tender…read morethat offered a couple great recommendations from our desired profile.

Nice atmosphere, and some good quality products. But at the same time, service is somewhat lacking,…read moreand some of their sponsors don't even have a selection at their store. A lot of these places have "happy hour" discounts as well, but the only thing I notice is that they forget to apply it to my order. When I asked staff about this, they said that I "had to ask for it". I'm sorry, but I can't always expect that. Given that orders are final, I would appreciate some kind of offer.

My husband sent me a referral for here after I began smoking to help curb pain for a back injury…read more He would benefit from referring me and I would receive special offer for new customers a free joint with my first purchase and if you downloaded and sign up for the app too you get another joint. Went there asked them about it they said yes when I made my first purchase so I did and then was immediately told I DIDN'T qualify because new customers first purchase had to actually be a certain AMOUNT ( I spent $9 and apparently there was a minimum of $10 which I was made aware of after the fact. I ask if I could add on that purchase and was told I couldn't it was already complete so I no longer qualify.) . I had downloaded the app and logged in for them to confirm I signed up but I never received any free gift for downloading the app and signing up either, but wasnt told WHY I wasn't receiving that free gift I "just wasn't". In addition my husband never received any referral reward either, smh just wrong and not cool. You still got his business for time being but not mine.

A breath of fresh air in a town saturated with dispensaries. Bloom City feels like a personal,…read morewelcoming place rather than a sterile, cookie cutter joint. The people are also friendly and helpful in finding what you need. Will be back!

The shake smelled like a pool and the space-age looking crystalline nuggets smelled like dry red…read moresplit peas and didn't get me very stoned. Kind of tasted like stale marzipan. As a veteran grower and smoker I can say if you really care about good weed this place is not for you. Go get something that smells cooler then the package looks that it comes in, would be my advice. This is a great place for beginner smokers or people juts dipping their toes in. Very mellow, stale, weak smoke. Nothing too pungent or stoney.

Great customer service. Helped figure out solution and parts to keep my vape working while I was…read moreout of town.