Went in looking for half an oz with 40 dollars in cash. they said the cheapest option was 40.80 but…read morethey'd excuse the 80 cents for me. very appreciative, scanned my ID quickly and went on my way. Nice service and variety.

I loved Herbana because its a great option for affordable products any time and I love a reliable…read moreprice. I loved it so much that when my friends from home came to visit I suggested they visit to see how great it was... But I was honestly kind of upset this past time and embarrassed by my recommendation with the service I got from Katie M. My girlfriend and I brought in our best friend for the first time and we were buying in bulk. My girlfriend went to buy some carts after picking out some wax from the store's brand. When I told my girlfriend that I didn't want to purchase Herbana brand Levitate for their carts because I have had them BREAK IN MY PENCIL CASE, Katie seemed to have an attitude and said "So you don't want to buy our brand?" and then when my girlfriend responded we had issues with them shattering she sarcastically responds "Well they are glass so if you drop them that happens"... Buy 10 grams of wax and half an oz and get treated poorly like we are incompetent for not liking their brand. Sorry we aren't interested in you upselling something that's not worth my money. Honestly when you are representing products like that, the ability to receive feedback from customers without being entirely condescending is appreciated. Left me really displeased with my visit. Thankfully I'll be leaving for the summer and can take a break from this place. Everyone else I have interacted with there has been very positive and fun to interact with. But my friend left upset by the experience and I regretted convincing us to stop. This experience alone is why I am giving it 3 stars instead of 5.

Budtender didn't know what sales were there was a flyer on the counter for a deal and it was not…read morehonored. Literally sat there for almost 20m trying to figure out different flower and ended up getting a refund because she didn't honor what she sold me.

So, Ann Arbor has quite a few marijuana shops. I'm not sure why anyone would be surprised. I wish…read moreI could go back and talk to my 20 year old self on my trip up to Ann Arbor to visit my brother when he was an undergrad. I would say, "young Rohan, in exactly 40 years, I'll be returning to Ann Arbor to see a football game. Yes, I will one day graduate. And, I will go to this legal ganja dispensary and buy a gift for someone here. Legally." I imagine my younger self will say "Old Rohan, I'm worried that we got senile early." Anyway, it did happen, and this is a very nice place, it's the only place in all of Michigan where people are wearing masks and keeping a safe distance. I ordered ahead of time which made the transaction quick, though there really wouldn't have been a wait anyway. Open late, easy parking. Nice packaging. The usual prices. You know, I should also tell my younger self that in 1996 Northwestern would be the Big Ten champions and go to the Rose Bowl, that in 2016 Donald Trump would be elected President, and to invest in Monster Beverage Corp in 2002 to see if the Butterfly Effect is real.

LeeAnne was the bomb! She's extremely knowledgeable, attentive, and clearly passionate about what…read moreshe does. She made the whole experience smooth and enjoyable while making sure everything was done right. If you want someone who will truly get you together, go see LeeAnne. You won't be disappointed!

Horrible customer service! The manager wouldn't honor the price on the website, but replaced the…read moreitem with one half the size and half the strength and acted like she did me a favor! It's a shame too, because everyone else was really cool, but I spent 15 minutes showing them the problem with their website and got screwed in the end. I guess they're more concerned with the bottom line than taking care of their customers.

Devin was a great help. Showed me multiple strains and gave recommendation. Very helpful.read more

Amazing experience, positive energy! I love the staff. Took me right away. Had multiple variations…read moreof items for you to chose from! Great prices!

The Ann Arbor store has NOT had my online order ready twice now. I made my order on a…read moreSaturday...they acknowledged receipt of my order on the same day. I did not get confirmation that my order was ready until later on Sunday. So, today, Monday (one day later) I went there to pick up my order and they had dropped it from their system because evidentally I only have 36 hours to p/u an order or it gets dropped. By my calculations, since it wasn't ready till Sunday and I picked it up on Monday, I was within only 24 hours post email notification to pick up my order. NOBODY at that store was the least bit apologetic. I told them I still needed my order. A female let me in the 'sales' area. She said absolutely NOTHING. I expressed that I did not understand why this order was dropped. Again, she said nothing. After I paid she basically walked away. I asked her if she thought an apology was in order and she said "No, I'm not going to apologize." REALLY? She is a young person with a huge attitude, dressed inappropriately for the workplace, and total lack of professionalism. I will NEVER go to that location again. I suggest to EVERYBODY that you choose another business to give your money to. Don't use Lume!!!

Best vapes in the area! The Gold Label live resins are 5/5 stars Nigel 2as a knowledgeable tender…read morethat offered a couple great recommendations from our desired profile.

Excellent service with a friendly inviting smile. I'm glad we chose to stop here while out…read moretraveling. I love the large selection and Kayla was very helpful.

They NEVER HAVE WHAT YOU WANT AND, on hold , (established customer) for not less than 15 minutes…read moreKYLE SUCKS HARD! they dont give the discounts they claim they will. They dont NEED your money.... so why behave like a respectable business ???????????????? and by the way,,, u get it,.... when they are so inclined............ God forbid u think they forgot about you and call back.......... I only ordered SATIVA and only got Indica ar Hybrid. THEY DONT CARE WHAT YOU ASK FOR, just sell it at a big $$$$$$$ for substitutes and assume you will stay quiet because its shamefull. LIARS but great delivery guy for the last order i would ever do there again

SUPER DISAPPOINTED that I slipped and fell on the steps at Green Planet Patient Collective. After…read morefalling I called the store to let them know and the owner sent her employee out to help. While she did come out herself she left it to employee to handle the situation. HE was helpful but I think she was too stoned or really didn't give a fuck someone fell down the stairs of her business. Now I'm in pain and can't get out if bed. :( The worst experience ever

was my 1st visit to Michigan. stopped at several "retail" stores that opened early. All bright &…read moreshiny and packed with goodies for all to see. Invariably the best were "out of stock" or only medicinal. Tenders were happy to recommend "similar" options that seemed to all be at least 9 months post harvest. I drove around the block several times cussing my GPS until i realized Green Planet was not a frat house. Once inside i experienced nothing but kindness. Tenders were super patient, probably the first 55 yr old "dispensary virgin" they'd met in awhile. I learned more about weed in 30 minutes than i'd accumulated in 30 years! Have been happily enjoying the wide variety of treats i was able to get for less $ cuz u can mix-n-match without paying more. Mad Love to my new friends @ Green Planet

Selection is very limited and The Weed has been the same for 2 years.The strains are old and Tiredread more

Love this place, best prices around! Sometimes it can be busy but I don't mind the wait, I just try…read moreand go at non peak times. Everyone's laid back and don't try and upsell which I appreciate, sometimes I just want a cheap joint (which they always have), and after you spend a certain amount you get like $30 dollars free to spend! Love it