First, let me say that I went in totally blind and didn't know what I was looking for. The staff were really patient and helpful, explaining differences and working with me to figure out what I wanted and what would be best for me. The gummies are delicious and effective at treating my PTSD symptoms and I couldn't be happier with my purchase. read more

Very nice helpful staff fair prices and a great selection. A friend who played college football has injuries the gummies recommended relieved all his pain read more

A tremendous weed den close to Frisinger Park tailgate parties! Quick service. Staff very helpful. GO BLUE!! read more

Skymint - Ann Arbor Marijuana - Cannabis Dispensaries Near Me - Ann Arbor, Michigan

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ABSOLUTELY HORRENDOUS CUSTOMER SERVICE/RETENTION by the Ann Arbor manager today.... I was texted this TARGETED text offer for purchases that I had made in June (in other words they were aware of my purchase history, hence the offer). I did not have the receipt like the offer said in the text, so I made a phone call to the store. I informed the store that I did not have the receipt and asked if they could look up my purchase via My Rewards membership and my ID. I asked if those would be enough to utilize this coupon. I was told that was most likely the case and to come on in. So I drove 10 miles to go there during my lunch break, down industrial with all the construction, based on this phone call. When I arrived the manager met me at the purchase counter, I informed him of the phone call I had, who I talked to, and what was the scenario. The manager absolutely refused to look up my information or to honor the coupon, and said I had to have the printed receipt, and that someone should have told me when I made the purchase. I informed him that no one told me anything about the receipt offer at either time of purchase, and that you are blaming the customer for something that one of your staff did not do (during a period in which they were busy during a sale). Lunch hour lost, gas lost, all a waste. He was absolutely adamant and not budging. He had zero desire to work with the customer or have any type of customer with retention whatsoever. While as a customer the manager viewed me as expendable, he fails to see that Skymint is but one fish in a sea of many in the Washtenaw market. His service just has, and will continue to dissolve your market share, even as miniscule as he may view it.  I had been referring every user that I know there. I've spent a lot of money here and I doubt that's going to continue to be the case based on this absolutely poor customer service. It would be one thing if when I called they said no we just cannot honor that without the printed receipt. It was something completely different telling me that more than likely they could, and to come on In. THEN after I made the trip, to do absolutely nothing to help me based on their phone call. I'm livid, and will be telling others of my experience here for sure. Not that they care. read more

Skymint - Ann Arbor Marijuana - An offer they said on the phone that they would do, then refused in store. - Cannabis Dispensaries Near Me - Ann Arbor, Michigan

This is a scam do not shop here they will try to scam you!!!! They said that they were open 24 hours 7 days a week I drove out here and he said that I have to pay before I see him or the package he would not come out and just confirm that he's real. Definitely a scam STAY AWAY read more

Skymint - Ann Arbor Marijuana - Cannabis Dispensaries Near Me - Ann Arbor, Michigan

This is a scam I called and asked about the prices. He said it would be $100 for the ox he never gave me my medicine and I had to Zell him the money he said his policy he cannot get cash and he can't show me my medicine first after that he stopped answering my calls and I didn't get my medicine or money back read more

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The business has reached out to me and is willing to make amends. I will update the post again once I have made further contact with the business. They did good on their promise and I couldn't be happier. Thank you LuLu and Brandon. Unstressed! read more

Great experience talking with Nick (manager) in the shop, Amanda at checkin, and Devin by phone. Very informative & helpful staff for first-timer questions. The Skymint Reserve in-house brand is a prime example of "quality over quantity." Its THC % are mostly listed in the low 20s, but the flowers are more beautiful and flavorful and euphoric than most flower listed in the 25-32% range. On the whole, Skymint has more of a boutique/corporate/high-end feel than most dispensaries, with fancier display cases and higher-quality (reusable) packaging than the other dispensaries I've visited in Ann Arbor. read more

I love the setup of this store. I love that they have products on display and you can walk through, verses everything being tucked away behind the counter. Friendly and helpful staff. This is my favourite A2 dispensary I've found. read more

terrible weed. GLH is so much better with prices as well as quality of their products. i now hate skymint even though it was the first dispensary i had ever been to. worst dispo ever. btw, the weed tastes like shit for the same price as a good tasting blueberry muffin at GLH. also, we had put in an online order for a 25.03% thc content and recieved a 19.03% thc for a bullshit price. read more

Nice enough facility (clean/safe), okay weed (mids), super easy returns (which is not the case with most other dispensaries), but all in all, p1ss poor customer service. They gave me the wrong product, then after driving all the way back there to make the return, they just swapped out the product for the right one and sent me on my way. This is the kind of service that makes dispensaries die out. If this happened at my dispensary, the patient would have gotten to keep the wrong product AND gotten the credits to purchase the correct one. Forcing patients to come back to you (not a quick/simple drive for me) to make up for YOUR mistakes, and then not even make it up to them? That's not impressive under any light, and I will not be coming back here. read more

I'm from Ann Arbor but moved about an hour away. Well I'm back in the area and was looking for a dispensary to go to. I went here and let's just say I'm so glad I did. I will be back, for multiple reasons: 1) they assisted me super quickly 2) I went inside and it's very clean, organized, sophisticated and upscale looking. They sell shirts, hats, pipes, pens, you name it, everything! I ended up buying almost $260 worth but since it was my first time I ended up paying $210 or something around there! They were out of stock on one of the cartridges I wanted so they took it out of the display case to give me which I truly greatly appreciated. (Talk about above and beyond! Thank you Ryan behind the counter! She was so nice!!) curbside is super fast too, I ended up buying more later that day and it was finished within 5 minutes of me ordering it. This is my GO-TO and ONLY dispensary I'm going to, now!!!! read more

Had an awesome first experience at Skymint! They had a lot of options and nice looking displays to look at. Was helped immediately by Camden, who was really polite, nice, and helpful. Will definitely be a returning customer! read more

Cool space and very helpful employees. Close to everything and easy curbside pick up. Their flower is the best in town and I love their daily deals and happy hours! read more

Skymint - Ann Arbor Marijuana - Cannabis Dispensaries Near Me - Ann Arbor, Michigan

The first time I went to Skymint, I was totally unimpressed with anything about it. It was expensive, and offered nothing special-fast forward and they are now up there with my favorite dispo in Ann Arbor. I signed up for text alerts and I get amazing coupons. Curbside delivery is amazing, with the exception the employees cannot accept tips! And they won't! Not sure of the reason, but the employees are so honest! Flower is amazing every time I get it. Frequent about monthly. Give it a try! read more

Nice store, budtender named dirk was very helpful and gave many tips. Very knowledgeable and answered all questions. Also he was funny af. 5 stars keep on rocking dirk read more

I used to love this store, but will no longer be going to buy from them. If all of ones rewards disappear every 3 months, thats just ridiculous. 1 year I can see. but 3 months? seriously? screw you guys read more

I personally have been coming to this establishment since it has opened, so needless to say I have spent thousands here. The employees are very pleasant but as a business man myself I find telling people they can't get anything after 8:50 when you actually close at 9 is an issue. I know it is shunned upon to arrive so late to an establishment BUT you as the business don't know reasons behind the person arriving at that time. I was very disappointed not being able purchase anything, especially when I could have gone somewhere else (couple minutes closer) and been helped. Besides that most of my experiences have been pleasant and If it were not for that this review would look a lot different. read more

This was our first time inside the store as we previously bought for curb delivery during the pandemic. Appreciated the display cases to see the products up close. Bryce was super helpful in answering all of our questions about the products and offering information to aid our decisions. He's definitely 5 star. Prices fairly competitive with other dispensaries in the area and they carry some brands I haven't seen elsewhere. Will be back! read more

Best dispo around - all of the people are extremely friendly and knowledgeable that work there! Weed is pricey but quality over everything.. think about all that cheap weed your buying that was probably drenched in pesticides... no thank you!! Love this place. Been going here since rec became available. read more

A good friend of mine and I were discussing sleep (or lack thereof). I happened to be out of Ohio on business in Michigan near Ann Arbor. He suggested Skymint - Ann Arbor for an exploratory view of recreational cannabis. I stopped never having indulged in this "legal" world. What a leap forward this business has taken. Judging from Skymint's upfront security measures before entry and the attention to service once buzzed-in to the Sanctum of Cannabis, I must have smiled from ear-to-ear. The floor staff listened to my sleep disorders and also listened when I said I had been over reactive to the cannabis THC (aka Vertigo spells). I walked out with two types of low-dose gummies for sleep and they are wonderful. It takes only half-a-bite of one to slay me in 45 mins. Buh bye Waking World. Hello Dreamland. I thought the store was well-appointed and handled matters with class. So my take is visit Skymint - Ann Arbor to try out some of life's more natural sleep aids. read more

Over priced and ignorant on the phone. Zero responsibility for their website and online orders. Called in for clarity and met with a shoulder shrug dismissive mentality. Unfortunately Michigan is riddled with establishments that care only if you have a medical card... otherwise you're nothing but a cash cow. Come in get your wallet milked and get out. read more

I went into this place with a friend of mine for the first time and the staff rude not only did he keep starting at my boobs n tattoos he kept flirting with me very unprofessional then the same guy told me the stuff I bought was all indica well I got home n my friend brought it to my attention that it was hybrid well I googled it and yup everything he sold us was hybrid when it was supposed to be indica or stativa so I drive 4 hrs for nothing I am very upset n will be calling them today read more

I ordered around noon, online said 10-20 minutes for pickup so I got there around 1:30 and was told by a rude parking guider to sit in a parking lot and wait for a text. I waited until 5:30 when I called and they couldn't tell me an estimate. I drove 35 minutes home and waited for a text. I called and was told it will be ready by 8pm, so with no text at 7:10 I drove there in case they texted me and I could be there before they close at 8. 35 minutes later as I put my car into park I get a text that my order was canceled for "Standard Reason". Thanks Skymint, wasted my whole day. If they didn't tell me 10-20 minutes and that it will be ready by 8 at the latest I wouldn't be mad. But that's what was communicated to me. read more

Curbside isn't figured out yet. They tell you to stay in the car...... yet they help 3 people who pulled in after me that walked up the door while completely ignoring me in the car. I texted them make model and color. Waited over 30 mins in parking lot to watch other people be helped who arrived after me. With all the other options out there go somewhere else. read more

Very professional. Great company, and goes above and beyond considering we are in a pandemic. Thank you to all the employees who put their selves out there in a time like this. They are providing great customer service the best they can considering its only curb side pick up at this time. read more

Today (4/4/20) they offered $10 1/8ths curbside pickup! Which was awesome, I thought. I placed my order at noon (they close at 8pm), I got a confirmation email and a text saying it was being packed. A few hours later I got another text saying they apologize for all the delays blah blah. I never got my order. No text to come pick it up, so I called and they said my order was nonexistent. So now I don't get the deal that over 400 other people did because they fucked up AND they explicitly said they will not honor the price even tho I have a confirmation email. What a JOKE!! read more

Quality products, but horribly mismanaged. With so many other options available don't bother going here.