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    Skymint - Ann Arbor Marijuana

    3.2 (28 reviews)
    Open 10:00 am - 8:00 pm

    Skymint - Ann Arbor Marijuana Photos

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    An offer they said on the phone that they would do, then refused in store.
    Brian K.

    ABSOLUTELY HORRENDOUS CUSTOMER SERVICE/RETENTION by the Ann Arbor manager today.... I was texted this TARGETED text offer for purchases that I had made in June (in other words they were aware of my purchase history, hence the offer). I did not have the receipt like the offer said in the text, so I made a phone call to the store. I informed the store that I did not have the receipt and asked if they could look up my purchase via My Rewards membership and my ID. I asked if those would be enough to utilize this coupon. I was told that was most likely the case and to come on in. So I drove 10 miles to go there during my lunch break, down industrial with all the construction, based on this phone call. When I arrived the manager met me at the purchase counter, I informed him of the phone call I had, who I talked to, and what was the scenario. The manager absolutely refused to look up my information or to honor the coupon, and said I had to have the printed receipt, and that someone should have told me when I made the purchase. I informed him that no one told me anything about the receipt offer at either time of purchase, and that you are blaming the customer for something that one of your staff did not do (during a period in which they were busy during a sale). Lunch hour lost, gas lost, all a waste. He was absolutely adamant and not budging. He had zero desire to work with the customer or have any type of customer with retention whatsoever. While as a customer the manager viewed me as expendable, he fails to see that Skymint is but one fish in a sea of many in the Washtenaw market. His service just has, and will continue to dissolve your market share, even as miniscule as he may view it.  I had been referring every user that I know there. I've spent a lot of money here and I doubt that's going to continue to be the case based on this absolutely poor customer service. It would be one thing if when I called they said no we just cannot honor that without the printed receipt. It was something completely different telling me that more than likely they could, and to come on In. THEN after I made the trip, to do absolutely nothing to help me based on their phone call. I'm livid, and will be telling others of my experience here for sure. Not that they care.

    This is a scam do not shop here they will try to scam you!!!! They said that they were open 24 hours 7 days a week I drove out here and he said that I have to pay before I see him or the package he would not come out and just confirm that he's real. Definitely a scam STAY AWAY

    This is a scam I called and asked about the prices. He said it would be $100 for the ox he never gave me my medicine and I had to Zell him the money he said his policy he cannot get cash and he can't show me my medicine first after that he stopped answering my calls and I didn't get my medicine or money back

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    6 years ago

    Quality products, but horribly mismanaged. With so many other options available don't bother going here.

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    Ask the Community - Skymint - Ann Arbor Marijuana

    Open 24 hours ? How accurate is this time?!?

    Always open 24 hours 7 days of the week

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    Review Highlights - Skymint - Ann Arbor Marijuana

    This was our first time inside the store as we previously bought for curb delivery during the pandemic.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Cannabis Dispensaries 629 times last month within 15 miles of this business.

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    Herbana - storefront

    Herbana

    3.7(13 reviews)
    1.2 mi

    I loved Herbana because its a great option for affordable products any time and I love a reliable…read moreprice. I loved it so much that when my friends from home came to visit I suggested they visit to see how great it was... But I was honestly kind of upset this past time and embarrassed by my recommendation with the service I got from Katie M. My girlfriend and I brought in our best friend for the first time and we were buying in bulk. My girlfriend went to buy some carts after picking out some wax from the store's brand. When I told my girlfriend that I didn't want to purchase Herbana brand Levitate for their carts because I have had them BREAK IN MY PENCIL CASE, Katie seemed to have an attitude and said "So you don't want to buy our brand?" and then when my girlfriend responded we had issues with them shattering she sarcastically responds "Well they are glass so if you drop them that happens"... Buy 10 grams of wax and half an oz and get treated poorly like we are incompetent for not liking their brand. Sorry we aren't interested in you upselling something that's not worth my money. Honestly when you are representing products like that, the ability to receive feedback from customers without being entirely condescending is appreciated. Left me really displeased with my visit. Thankfully I'll be leaving for the summer and can take a break from this place. Everyone else I have interacted with there has been very positive and fun to interact with. But my friend left upset by the experience and I regretted convincing us to stop. This experience alone is why I am giving it 3 stars instead of 5.

    This has been my favorite dispensary for years but I am not sure what's been going on with the…read morecustomer service lately. I moved to Detroit so anytime I'm in A2 I make sure to stop by. I went over the weekend, I places an order online for 3- 1/8s and 2 - 1/2s and received 5 - 1/8s. I called the store and was basically told there's nothing I can do until the GM comes in on Monday. Fine. The GM, Bill, does not call or anything. I had to call back and he was very idgaf. Told me idk what happened I'll leave it up here in the office come get it whenever. No explanation. No apology. Just you got what you wanted right so leave me alone. Um sir the drive there is going to cost me the price of the weed in gas! He did not care at all. He did not even come out of the office when we came to pick up. Just handed the bag over and through an employee and walked away. So disappointed. I've spent thousands of dollars here and don't know if they are under new management or what but very very rude.

    Photos
    Herbana - Circled incorrect bags. With receipt to show what was actually paid for.

    Circled incorrect bags. With receipt to show what was actually paid for.

    Herbana - Reward System ($1 = 1 point)

    Reward System ($1 = 1 point)

    Herbana - Receipt showing the great prices!!! :)

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    Receipt showing the great prices!!! :)

    Apothecare Weed Dispensary Ann Arbor - All of the products displayed.

    Apothecare Weed Dispensary Ann Arbor

    4.8(4 reviews)
    3.5 mi

    One word: organic! I…read moresmoked in Michigan before it was legal, so I saw the rise of the dispensaries all around. A whole lot of chains and big companies in cannabis in Michigan, and also Unregulated practices and people with poor taste. But Apothecare I keep coming back to-- must be all those worms in the soil, and transparent growing practices. They'll get you anything from their strains-- butter, kief by the $10, flower by the gram, edibles or vape. It's a little pricey, but that's how it is at rec stores and if you don't know a home grower. I'd gladly pay the premium to avoid the garbage. It's a nice store, and I hope more places like this that focus on quality and organic pop up.

    Apothecare is the BEST OF THE BEST! I have autism, so I'm extremely sensitive & picky about my…read moreweed, & theirs is by far the BEST. And the pricing is good too for the quality of the product you get. I've also worked years in the retail industry so I know how customer service works. 10/10 every single time. Every worker has always been super nice, chill, genuine & knowledgable. The ATM machine also only costs $1 which I actually appreciate. Most places that make their own products aren't good at all, but Apothecare makes the best weed even compared to premium companies & brands. I've been to so many different dispensaries & this spot is my all time favorite. I moved to Grand Rapids, Michigan & make sure I stock up each time I'm back in town as I don't like any of the places in GR. Thanks Apothecare!!

    Photos
    Apothecare Weed Dispensary Ann Arbor - More products here!

    More products here!

    Apothecare Weed Dispensary Ann Arbor - Entrance to Suite K storefront

    Entrance to Suite K storefront

    Apothecare Weed Dispensary Ann Arbor - Future first floor storefront

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    Future first floor storefront

    Skymint - Ann Arbor Marijuana - cannabisdispensaries - Updated July 2026

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