i am truly at one of the darkest times in my life. Of course, during this time, my car needed a…read moremajor repair. the car is literally my home and invaluable to me. without it, i don't know what i would do. with my life in shambles, Christian Brothers stepped up and decided to help by covering the cost. What really blew me away is, once they completed the repair, they checked the car and found quite a few other things that needed to be attended to. i believe they took on this job because they knew my situation and wanted me to be safe and keep my home. in addition, in spite of my current situation, I was still treated with impeccable respect and kindess, just like they would treat a paying customer. Steve, I thank you, dana and your staff for such grace and kindess. the help you all gave me was pure goodness.

I am very disappointed with Christian Brothers Castle rock. A car I had left with them they had…read moretowed for abandoned vehicle. For the last year I have been communication with them regarding picking up my vehicle. I was told they could not find the keys. I figured they would reach out when they had. Nothing! I kept stopping by with my roomate and nothing. They would get back to me. They knew nothing about it. Last month I received a letter in the mail that my Mercedes was towed for being ABANDONED. GM said they had been reaching out to me. No voicemails nothing. The manager asked for the address I wanted it towed to. I called today to give it to them and they said they are not responsible! This is terrible business. I has a Mastectomy in Dec not trying to handle all this stress. Don't trust them

This location is perm closed. But this review is still helpful since I see people even today who…read moredon't know that yet and the responses to the reviews are trying to make it seem like they aren't affiliated/responsible. But they are. How do I know? The CR location were in the middle of working on my truck and didn't tell me when they closed. Took my money and ran. I ordered parts to have installed and was assured they would work which ended up not fitting - the icing on top. So I'm out close to $600 to ruin my vehicle. Now, let the fun begin. It took me 2 weeks of calling different factions, but I was able to find their other shop (registered under the same LLC) who informed me "Oh, yeah, that shop is closed." That's awesome - when did you intend on telling me? Why did the techs there suddenly stop texting me back? CO springs stated that they had "no idea" about my vehicle or situation. But offered to help me make it right, apologizing profusely. So when they asked me to drive 55 miles to drop it off, I wasn't happy, but I thought OK, they're trying. Big mistake. After taking the day off from work ($XXX) and wasting my limited personal time driving 110 total miles ($XX in gas) I was also forced to uber from the shop to a coffee place to try and kill X hours before paying to uber back to the shop. I arrived to find my vehicle's windows down parked under a pollenating tree. Nice. Started the car, it sounded OK. Better than before. Ten minutes into my highway trip home I was mortified to hear and then see a clamp fall off and start bouncing up the highway. Moments later the pipe disconnect and began to hang. The cabin stunk of exhaust fumes and the vehicle sounded like a hellcat with open headers. Once safely home - I contacted the shop to tell them, but were closed. I texted the contact I had there (not dropping names) and they offered to "tow it back Monday" hours later. What has this shop done to instill any confidence in me? How do you expect anyone with a single braincell to then trust you enough to tow it 55 miles back and forth without my supervision? Are you kidding me? Here's the best part. When I asked for a refund on the original work - not the time and money spent since getting it "fixed" - I was told that the CO springs location is not responsible for a refund since the castle rock location did the work and they are not affiliated. HAHAHAHHAH. What business would EVER take in someone's vehicle that was f'd up by shop offering to make it right for free? What world do you live in???? You guys need to get your stuff together. I hope this was worth my $450, which I'm already contesting with my bank.

I took my car there as I was having an issue while visiting the area. Jared was very pleasant and…read moreunderstanding. I couldn't quite articulate what was wrong, but he understood what I was trying to describe as the problem. He accepted my vehicle, fixed the issue, and did it all in a timely manner and at a reasonable price. I appreciate the honesty from these guys. If I'm ever back in that area, and need something taken care of, I know exactly where to go.

This place was amazing! I originally made an appointment two…read moreweeks out and then my car broke down and they immediately could slot me in and drop it off that same day. They gave me a quote. Turns out the ignition coil and ignition plugs were bad. David was super nice. Always kept me informed. Would take my 944 there again!

Pretty friendly, knowledgeable, and timely. They worked me in on a Saturday. They are a tad pricey,…read more$95 for an oil change though.

By far the best experience I have had with any automotive shop!! I have had the same issue with my…read morecar for over a year now, and I have either been price gauged or misled with the root cause. Paul and Robert have been extremely communicative, trustworthy, kind, and flexible with my busy schedule. They found the issue right away and are also budget friendly! I highly recommend H&M!

I usually like to support local businesses in Castlerock. It's not worth it with this place…read more Horrible customer service rude and shit talked other customers in their lobby.

They were honest and quick and reasonably priced. I'd recommend them to do work or just…read moremaintenance on a vehicle.

Parker transmission fixed a big mess that another place made…read more They took responsibility and helped me out.

Very disappointing experience. I brought my vehicle in for a pre-purchase inspection and was given…read moreinformation that I believe was inaccurate and inconsistent. The shop identified several unnecessary repairs and appeared to be trying to upsell replacements for components that were new or functioning properly. They also provided the owner and buyer with different information about the vehicle's condition. I would recommend getting a second opinion before relying on this shop's inspection or authorizing any repairs

Why Look any further. Want quality, they do it, want fair Prices - done…read more Want the work done right the first time, they will do it. I've been in Castle Rock, CO for more than 60 yrs now. Seen Mechanics come and go. These guys are the real Deal for a company. Michael

Quick, easy and reasonably priced oil changes. Both cars in and out within an hour. Chad, Ron and…read morethe mechanics are friendly and helpful. Get your car in for service or take your diesel to DCD. Thank you Castle Rock Auto!

They were the ONLY shop to get it right for me! Took my Chevy Avalance in for a clunking front…read moreend. Other places quoted astronomical costs for parts and service that wasn't needed. They found the problem and fixed it quickly for a very reasonable price. Thank you Castle Rock Auto Repair! You get all my business from now on.

Reasonable prices and honest, knowledgeable service…read more This is a great family owned & operated business that continues to earn my support. I have taken all my vehicles here for service and I won't go anywhere else. They have changed timing belts, made electrical repairs, fixed oil leaks, and even did a custom engine build/swap for one of my project cars. Rick, Amanda, and Cheryl provide outstanding customer service and will always take the time to fully explain any work that is needed. Good prices, straight answers, knowledgeable service...What more could I ask for?

Rick was paid to put on an oil pan on and that is still leaking he either stripped out the bolts or…read moredidn't tighten them all the way he ordered the wrong rims totaling $1000 told me that they're my problem now and he wasn't going to take them back. He couldn't even balance them properly. He refused to take the other tires off and check to see if they were good for insurance. All four damaged. I caught him trying to put the wrong size wheels on my all-wheel-drive car with just one wheel spacer being different from the other four he put the strut in the wrong way, He was too busy trying to do easy work to make the easy money I regret taking my car to the shop this is the mechanic that you CANNOT trust

We highly recommend Castle Rock Imports. These gentlemen are honest, friendly, professional, and…read morethey do a great job. Our previous car had 225,000+ miles on it, thanks to their care. And when it was time for it to "move on," they gave us the pros and cons of having it fixed, which made our decision easy. It's nice to have one less thing to worry about!

Recently went to Honda for routine maintenance and they came back with a few major concerns that…read moreseemed a bit suspect. Found Castle Rock Imports locally and called for a second opinion, Grayson said to come by for a look and unsurprisingly gave me an honest opinion that it wasn't of much concern to him. This is the honesty you don't find with a lot of shops but I am glad I found CRI and will be back for any needs I have in the future. Being a recent transplant from out of state, it's nice to be able to find good places like this to trust!

I have taken 2 cars there thought I would give this new shop a opportunity. I wish I would have…read morefound them sooner! I had my car at dealership for recall repair the dealership said I needed 3 different fluids changed because they were dirty. Called around and they told me they prefer to check the fluids first to make sure they do need to be replaced. Only 1 of the 3 fluids needed changing saving me money! The second time I had to have my car towed because I had very bad oil leak smoke coming from the engine. They found it sent me what they found by text link. I have never had a shop do that! Before I could read all of what they found they called me to go over it all. I will be back!

I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS SHOP! I recently took my 2007 BMW X5 to this shop after…read morean embarrassing amount of neglect. The team went above and beyond. Even with a LIST of needed repairs, their timing, pricing and quality of work were all impeccable!