Teron was very helpful and nice. Great little shop with good selection and super fair prices.read more

My wife and I came in based on other reviews on Yelp. We were not disappointed! Nate took time to…read morehelp find the right boots, skis, and accessories for both of us and was able to find some great last season gear for us to save a little money but still get a good setup. We will definitely come back!

Huge recommendation shout out to Brianhead Sports. Chip and his family run business are a huge…read morepart of our annual ski vacation. To be greated like familiar family while getting the best deal on the mountain is a gift. https://www.brianheadsportsut.com/

Came here expecting prices to be outrages yet walked in to a large beautiful store with lots of…read moreselections & prices to be very affordable. older gentleman, firefighter, super sweet and helpful. Told him I wanted a Brian Head hoodies & walked out with 4:) Could have save us a drive to Cedar city thinking we will get a better deal but oh well now we know.

Very great people and awesome customer service. Easy check in and check out for equipmentsread more

Conveniently located shop next to Giant steps. We came in primarily for rentals. The rental process…read moreis easy at the front signing up with the computer and then you get your gear. Cody was attentive, friendly, and helpful. Lots of selection, good end-of-season sales, and friendly staff.

They got everything u need & the customer service at the Cedar City Utah store was excellent- above…read more& beyond.

Lance is a poor manager and he employs people who are either just lazy or don't know what they're…read moredoing. We go in and ask for a product and get an automatic "we don't carry that" or "never heard of it" (who hasn't heard of Magpul products - anything!!) Employees don't bother to look it up nor do they walk an aisle with their customers to look for it. Poor management. Poor employees. So, since they aren't willing to help customers, we take our business elsewhere (online) and get the same products for less than what we find if we ordered the product thru Sportsman's to be delivered to the store. Thanks, Lance! Good job driving away once loyal customers !!

We had an amazing experience with Duck Creek Adventure! We rented a two-seater from the owner and…read moreoperator, Michael, and couldn't have been happier. His customer service was excellent--friendly, helpful, and made the whole process smooth and enjoyable. The two-seater was in great condition, very clean, and ran perfectly throughout our trip. You can tell they take pride in maintaining their equipment. Exploring Duck Creek in it was an absolute blast, and it really made our trip memorable. If you're looking for a fun and hassle-free adventure, I highly recommend Duck Creek Adventure. We'll definitely be back!

We rented on the day before Thanksgiving and after snow hit the area. The owner drove up from Saint…read moreGeorge to accommodate our reservation. We could could not be more appreciative. We had a wonderful experience and excellent customer service.

I've been here before and the crew was great. A year later and I'm not certain exactly what has…read morechanged but, wow, is the change NOT for the better. I have a 2009 Honda Shadow that is due for some maintenance, but, nothing urgent and I'm well aware that we are into the riding months and shops will be backed up. That's why I wasn't looking for an appointment until at least July 1 or maybe even August. Today's date is May 31, just in case you were wondering. So, I walk in and Dave is at the register. I say hello and tell him I'm looking to get some work done on the bike and that I've had the motorcycle in their shop before. So, does Dave look up my bike? Nope. What Dave does instead is start up on a rant about how they are backed up for five weeks are more. He never asked when I was planning to bring it in. He then states up about how parts are hard to find. Did he ask which parts I was going to need? Nope. In fact, as soon as I started to explain what I was looking to do, Dave cuts me off and starts making excuses. Really Dave? He then asks which year my bike was, and once again, if he simply looked up my name, he would have seen it. I couldn't remember of the top of my head, I knew it had something with a 9 at the end. So, I say, 1999? He then starts up about how he doesn't service motorcycles before 2000. Once again, has Dave simply looked up my bike, none of this conversation would have been necessary. But, at this point, I'm fed up. Why is Dave and his coworker being so difficult. So, I exit the store saying essentially, you know Dave, I retired at 45 because I worked with my customers and never turned away business! You might want to think about it. I went out to my bike, looked at the registration plate on it and behold... 2009. So, just for shits and giggles, I go back into the store to ask if 2009 makes any difference. Dave proceeds to tell me that he didn't appreciate my tone and attitude. He then proceeds to recap our encounter adding in things I definitely didn't say as a means of making him look like the victim. When it became clear that Dave had no intention of being a professional I left, never to return. I don't know what I'm the Hell is going on in your store Ron, but, deciding before your customer walks into your store that the answer is "no" Is one Hell of a way to run your business. So let's recap. I wasn't asking for anything to be done in an unreasonable time frame. In fact, that part of the conversation never even happened. Your employee was too busy, too lazy or simply not in the mood to look up a return customer. Everything you needed was right there. Your employee refused to use this tool. At any point, Dave could have simply asked what I wanted instead of assuming. Whatever he was assuming was clearly not what I was looking for. I have always had long relationships with my motorcycle dealerships and what you've just done is turned away a long time customer. I Camp during the summers up here in Cedar City and was hoping to make your store my permanent repair and motorcycle shop. Guess who is looking for a different store now. The reality is this. A reliable Repair place is built upon trust. Dave just blew that up. This transaction could have and SHOULD have gone completely differently. But, by all means, you do you! It's ashamed to think that someone in the service industry is so bad at listening to the customer and finding solutions that work for everyone. It's really too bad. But, these are the decisions employees make that will close a business because their ego is more important than their customers.

Was on a motorcycle road trip from California headed to Zion national Park. Had some complications…read morewith my motorcycle, a Honda Rebel 500 2020. Looked on Google everything was closed for the night, but noticed Ron's was open the next morning. Called them as soon as they opened, spoke with Colby about a chain adjustment and a new rear tire. Took the bike in ASAP after the phone call and was able to get a new tire put on, and chain adjusted to the right tension... All within an hour! Definitely amazing customer service, if it wasn't for those guys, I would have to pay much more just to get back on track for the trip!

Love this place. Employees are so great and they had exactly what we needed and some more that…read morewe'll be going back to get.

My family and I decided to take a vacation and hike through the narrows and some trails at Zion…read moreNational Park. Coming from Kansas we definitely weren't prepared for hiking. We decided to stop here and figure out what we needed. The customer service was amazing. I felt like we weren't being persuaded to buy the most expensive gear but the gear we would actually need. 10/10 would recommend stopping here if you need gear!

Incredibly helpful! I walked in the door and someone was there to help me find exactly what I…read moreneeded; which I didn't even think they'd have - crampons. Not only did they have them, they went into the back to find them for me (they had moved them for the floor for the season). Incredible experience.

This is such a clean and organized store with excellent staff that's always willing to help.read more

I visit this store every year. I love their selection. I was in tonight and the owner helped me…read morefind the perfect jacket. She's very knowledgeable and she also helped me with some technical guidance on approach shoes. I bought a Patagonia jacket that I absolutely love. I will be back next year!

Excellent service and recommendations from Derrick. Needed shoe glue to repair my wife's hiking…read moreboot sole that was separating from the boot upper half. He c recommended AquaSeal that worked wonders. I would definitely go back for any outdoor gear or hiking needs