I've been here before and the crew was great. A year later and I'm not certain exactly what has changed but, wow, is the change NOT for the better. I have a 2009 Honda Shadow that is due for some maintenance, but, nothing urgent and I'm well aware that we are into the riding months and shops will be backed up. That's why I wasn't looking for an appointment until at least July 1 or maybe even August. Today's date is May 31, just in case you were wondering. So, I walk in and Dave is at the register. I say hello and tell him I'm looking to get some work done on the bike and that I've had the motorcycle in their shop before. So, does Dave look up my bike? Nope. What Dave does instead is start up on a rant about how they are backed up for five weeks are more. He never asked when I was planning to bring it in. He then states up about how parts are hard to find. Did he ask which parts I was going to need? Nope. In fact, as soon as I started to explain what I was looking to do, Dave cuts me off and starts making excuses. Really Dave? He then asks which year my bike was, and once again, if he simply looked up my name, he would have seen it. I couldn't remember of the top of my head, I knew it had something with a 9 at the end. So, I say, 1999? He then starts up about how he doesn't service motorcycles before 2000. Once again, has Dave simply looked up my bike, none of this conversation would have been necessary. But, at this point, I'm fed up. Why is Dave and his coworker being so difficult. So, I exit the store saying essentially, you know Dave, I retired at 45 because I worked with my customers and never turned away business! You might want to think about it. I went out to my bike, looked at the registration plate on it and behold... 2009. So, just for shits and giggles, I go back into the store to ask if 2009 makes any difference. Dave proceeds to tell me that he didn't appreciate my tone and attitude. He then proceeds to recap our encounter adding in things I definitely didn't say as a means of making him look like the victim. When it became clear that Dave had no intention of being a professional I left, never to return. I don't know what I'm the Hell is going on in your store Ron, but, deciding before your customer walks into your store that the answer is "no" Is one Hell of a way to run your business. So let's recap. I wasn't asking for anything to be done in an unreasonable time frame. In fact, that part of the conversation never even happened. Your employee was too busy, too lazy or simply not in the mood to look up a return customer. Everything you needed was right there. Your employee refused to use this tool. At any point, Dave could have simply asked what I wanted instead of assuming. Whatever he was assuming was clearly not what I was looking for. I have always had long relationships with my motorcycle dealerships and what you've just done is turned away a long time customer. I Camp during the summers up here in Cedar City and was hoping to make your store my permanent repair and motorcycle shop. Guess who is looking for a different store now. The reality is this. A reliable Repair place is built upon trust. Dave just blew that up. This transaction could have and SHOULD have gone completely differently. But, by all means, you do you! It's ashamed to think that someone in the service industry is so bad at listening to the customer and finding solutions that work for everyone. It's really too bad. But, these are the decisions employees make that will close a business because their ego is more important than their customers. read more

Was on a motorcycle road trip from California headed to Zion national Park. Had some complications with my motorcycle, a Honda Rebel 500 2020. Looked on Google everything was closed for the night, but noticed Ron's was open the next morning. Called them as soon as they opened, spoke with Colby about a chain adjustment and a new rear tire. Took the bike in ASAP after the phone call and was able to get a new tire put on, and chain adjusted to the right tension... All within an hour! Definitely amazing customer service, if it wasn't for those guys, I would have to pay much more just to get back on track for the trip! read more

Ron's Sporting Goods - Colby working on my bike - Motorcycle Dealers Near Me - Cedar City, Utah

Great people all the department went out of their way to help me out. Bought a new Honda pioneer great deal l would recommend Ron's to my friend's and family. read more

Had what I needed when Dicks and Big 5 didn't! Liked the fact that I was supporting a local business.

Starting our trip out in Duck Creek with a flat tire. No one on the mountain had a tube. The guys at Ron's took my call and stayed late as I drove down the mountain to have a tire changed. Above excellent service. read more

Love this place. They always have what I need including riding gear and dirt bike parts. Their service department was able to repair a flat tire for me same day. read more

Employees here are so condescending and rude! Total joke of a motorcycle shop. They don't stock BASIC parts and overcharge for tires. Don't waste your time here and just order from Rocky Mountain. Ships to cedar in 1-2 days and has everything. I needed a simple bolt for my plastics and a clutch cable and I was patronized by the old lady who tried to tell me that they can't stock stuff like that because Kawasaki doesn't put up parts diagrams... UHH YES THEY DO! read more

Worth the ride from Vegas! Quick, easy no BS transaction. Thanks Vicki and the whole team.

Sudden loss of coolant at speed on I-15 landed the Tiger at Ron's Sporting Goods in Cedar City. Faulty radiator cap with air in the system evacuated coolant, though I was never aware. Lucky she didn't burn. The mechanics at Ron's got me right in, worked with me on diagnosis, and got me back on the road in no time. I completed my 360 mile trip without incident. Cedar City is one of two black holes of breakdowns in Utah and it's good to know who's got your back. These guys sure did. read more

On a recent cross country motorcycle trip from Boston to San Francisco via Dallas I found I had a worn out rear tire in Page, Arizona! I limped into Cedar City, Utah because I had overnight reservations there. With no BMW motorcycle dealer in sight I reached out to Ron's. Not only did they offer to put on a new tire as soon as I could get there, but they had two different types of tires to choose from. And their prices were very reasonable. They helped make my fantastic journey a bit more enjoyable! A big thanks to the kind folks at Ron's!! read more

I drive a Honda ST1300 and live in Northern UT. I was visiting Cedar City and taking a day ride into Zion NP when I got a flat rear tire outside of the park. Ron's had the tire I needed but was not willing or able to install the tire. The service manager was rude and had no suggestions saying "hey, I'll sell you the tire but I can't put it on." I had AAA take me to D&P (Artic Cat dealer) instead and they installed the tire immediately. The people there said this is not an uncommon issue. I'll be sharing this with Honda USA. I've been driving Honda for 15 years and am a shareholder as well. This dealer is an embarrassment to the brand. Note to anyone driving Honda in Southern UT: Don't count on Ron's Sporting to take care of you! read more

If you want to be ignored by the staff, this is the place! They won't bother to greet you or offer any help but, they will follow you around like you are a thief. Don't waste your time or hard earned money here, the selection is poor and the staff is rude. I only wish I could rate this place with a minus 10 stars. read more

What a great group of people who run Ron's Sporting Goods! Vicki & Ken were so great to deal with, as well as the whole staff, they made you feel appreciated, no hassles, and genuinely care about there customers. I picked up a Pioneer 1000, they made the whole process so simple and quick. I would highly recommend them to my family and friends! Even though the Honda store in STG is closer to me, I'll drive the extra miles to take my business to Ron's, a true Mom & Pop store. read more

What a great guy. On my way from San Francisco back to Phoenix. My Harley started making nervous noises and I ran it in to Ron's. He adjusted the primary and checked the engine with a stethescope but could not define the issue. Told me he hadn't worked on Harley's for over ten years and advised me to stop in St. George at the dealer for piece of mind. Could have done major surgery but was up front about everything. Really nice guy. Out the door no charge. Stopped at dealer and found bad cam shaft. Extensive and costly but I won't be stuck out in the desert with a broken bike. Thanks again Ron for first class service and your absolute honesty. read more

If you like great service and great prices, Ron's is the place for you! I was looking ALL over for the new Ruger BX-25 extended magazine for my ruger 22. To my shock and amazement, Ron had them in stock and just as cheap as internet sites! I scooped up his last one and added some ammo (also a great price) to my order. My only regret is not going back to get more. But I will rectify that once I'm back in town. read more

I found a nail in the rear tire of my Honda Goldwing after riding 480 miles from Los Angeles to Cedar City. It turns out that no one will repair a motorcycle tire. Lucky for me that the local mechanic told me to go to Ron's Sporting Goods / Honda. They had the tire I needed and the lift to make the repair quickly. In about an hour I had a new rear tire on the motorcycle and was back on the road on my way to Montana. They were even less expensive than my Honda dealer in Los Angeles. Great service at a great price in a very unexpected place. They saved my day!!!! read more