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    High Desert Angler

    4.5 (24 reviews)
    Closed 9:00 am - 6:00 pm

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    8 years ago

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    15 years ago

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    9 years ago

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    7 years ago

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    13 years ago

    Great local shop always very helpful. The only fly-shop I use in Santa Fe.

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    12 years ago

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    8 years ago

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    11 years ago

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    13 years ago

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    11 years ago

    Great fly shop! The staff are very friendly and knowledgable, plus they have a huge selection.

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    12 years ago

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    Ask the Community - High Desert Angler

    Review Highlights - High Desert Angler

    I love fly fishing and this is fly fishing store has one good tall tell sign, a lovable big ol fishing dog.

    Mentioned in 4 reviews

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    Big R Store

    Big R Store

    3.0
    (36 reviews)
    1.8 mi
    $$

    I can shop at many different places in Santa Fe or Albuquerque. What keeps me coming back to any…read morestore is GOOD CUSTOMER SERVICE. Big R is a perfect example of this. I went into the Santa Anna Big R (near Bernallio) to buy a special dog food. The Wholesome foods sensitive stomach is the best food for my Great Dane & German Shepard. Only one the Shepard can keep down. I was truly excited to see Big R carries it & it was on sale, at a great price. I went into store as they opened hopefully to buy the dog food only to find they didn't have it. Here is where the Santa Fe BIG R stepped up to make our day. I spoke with manager "Nathan" who told me he had 5 bags & would transfer them to the store near me in Bernallio. He could have them there this afternoon for me to pickup tomorrow morning. Saving me a trip to Santa Fe, stocking me up for weeks to come, & allowing me to get the bags at the sale price. Nathan's customer service is the reason I will continue to shop Big R.

    I had never even heard of Big R before this mess. And my experience with them explains why. So I…read morebought a brand new Husqvarna chainsaw (I received awful service from Husqvarna too and would not recommend their products. If something goes wrong they'll leave you high and dry and stuck dealing with a place like Big R) from Lowe's and it did not run correctly. Lowe's wouldn't take it back because it had been more than 48 hours so I was stuck. So I reached out to Husqvarna and their "customer service" sent me to the local service center, which is big R. So I took the chainsaw to Big R and explained to the cashier what the issue was. Things seem to be going fine, but then he said there would be a service fee. Obviously, I did not feel that was right as this was a brand new chainsaw and if anybody should be paying anything to fix it, it should be Husqvarna. So he called this manager over. This is basically where the whole problem started. From the get-go this manager, Michelle made it very clear she had zero interest in helping or moving the problem forward. All she offered was to make sure I was aware I was gonna be responsible for paying this. She never said anything like "this is what you need to do". It was just "you didn't buy this here so it's not our problem" . So I left thinking I'd take it somewhere else. I reached back out to Husqvarna and they said just take it back and Big R will submit it as a warranty repair. Wondering why Michelle had said NOTHING about this I brought the chainsaw back that same afternoon. I dealt with the exact same cashier who knew exactly what was going on. And I left the chainsaw to be repaired. Fast-forward like six weeks later. (Because they don't even do the repairs in Santa Fe. They had to send my chainsaw to Colorado.) I get a call that it's ready and I immediately ask is there a $ balance. sure enough they're trying to charge me about $60. So I told him no I'm not paying that and I hung up the phone. I continued receiving calls from various people and I ended up hanging up on all of them. I'll give them credit for continuing to escalate up the chain but I never asked for that. They could have thrown the saw in the trash for all I cared. But every person i spoke with wanted me to jump through hoops instead of just reaching out to Husqvarna to get paid. Pretty sad these people are so stupid or lazy they can't make this simple connection. Finally I get a voicemail from some regional manager and he waived the fee but also made it a point to tell me my business was no longer welcome. Gee! Ya think?! This is such petty Gen Z "you were mean to us" behavior. Yeah don't look at your manager Michelle's massive failure here. Blame the customer. Trust me Big R, you didn't get any money from me and you never will.

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    Bass Pro Shops

    Bass Pro Shops

    2.5
    (92 reviews)
    50.5 mi
    $$

    Robert and John in the fishing department were extremely helpful. They answered a lot of my…read morequestions and gave me some sound advice; being a beginner in the fishing world is very overwhelming since there were so many choices of rods, baits, etc to pick from. It was fun walking around this store looking at all the different things they had compared to what is available at my own local Bass Pros. Super good value on the fishing rod pack and left the store feeling excited and a little more confident about my fishing trip.

    Well. That visit was ugly !…read more Been hearing not-so- Stellar service conversations about my Cabelas/Bass pro. Yelp reviews confirm it And i lived it this morning Required a training dog collar, items like that require a trip to Cabelas in my book Now expensive items like my collar are locked up. Ok. Makes it hard to spin the box to read up on the items but ok. Found the one i wanted Went up to customer service desk and asked for help in dog collars since they are locked up Went back to the collars and waited. And waited Went back to customer service again and asked for help to unlock the dog collars Went back to collars and waited and waited Almost ready to give up. Shelf stocker walked by in green cabelas shirt and i asked him to unlock the dog collars. He did what i asked begrudgingly then asked if i had completed my shopping so he could take the collar to the cash register Oh boy. You bet i'm done shopping! Dropped almost $300 and this visit really put a bad taste in my mouth Really enjoyed all my visits and products i have purchased in the past If this is the future of cabelas/bass pro you won't last I don't ask for a red carpet but don't make me regret spending money at your store either I did get my collar Really need it But my years of trust and loyalty are shaken How many folks give up and walk Cabelas??

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    Bass Pro Shops
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    Inside look after the holidays

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    Inside look after the holidays

    High Desert Angler - huntingfishingsupplies - Updated June 2026

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