The employee (with premature, striking white hair) has a winning smile that is sincere. She was a…read morefab Greeter they day we came. Christopher and Brandon in shoes are most informed and helpful. TY guys! You will find quality products in REI. Thank you! PBH - former Head Pro/GM of Pebble Beach MCH - former Host/Floor Mgr. for Clint Eastwood

Holy moley they are pushy…read more Fist off, REI is far more expensive than they used to be. Even their house brand has pretty steep prices. I might have missed when they shifted into that market. I remember buying a workwear jacket from them 5 years ago for the same price as a standard pair of pants now. This particular location is pushy AF. I had to tell 80 employees that I don't need help, and one of them (in the shoe department) would literally not leave me alone. Do you need help? No. Okay well just to let you know... Thank you, I don't want help. Okay but just...darn tough has a warranty... Please...I don't want help or conversation. Okay but.... Until I literally said, "damn dude, leave me alone!" And had to walk away from him. Cannot take no for an answer. That's not being helpful, that's being a nuisance.

Best selection of ski gear in town with the friendliest and most knowledgeable staff.read more

Jeremiah at Alpine Sports was outstanding. He took the time to understand my skiing style and foot…read moreissues, explained every step of the fitting process, and made sure the boots felt perfect before I left. Would 100% recommend.

I'm visiting Santa Fe for the first time and wanted to poke around the shops on the main plaza…read more Most of these stores are overly touristy with questionable quality turquoise and over-the-top hippy garb that hippies and hipsters would never be caught wearing. However, that is not my biggest concern. What I set out to do was to find an alpaca (or at least a rather soft) blanket, and what I experienced going from store to store was rather discriminatory. I am a 21-year-old woman who could not get the attention of a sales person to save my life (and these stores were almost completely empty). While I was in Dragonfly, the sales woman (approx. 50) was attending to another customer who was trying on a skirt. When the sales woman saw me heading towards the blankets, after I had been puttering around the store for a couple of minutes without so much as a "hello," her comment to me was "Hi. Oh those are each $40. Is that going to work for you?" she said as she took the blanket away from my hands. I'm 21. I'm 5'10". I'm wearing a black French Connection sweater with jean shorts, and sporting Ray-Bans on top of my head. Not to sound materialistic, but I did not just come off the streets to rub my grubby hands all over your nice blankets. I am looking to buy one. So treat me like a customer, dammit! The condescension continued throughout the exchange, and though I should have just left and called her out on her age-discrimination, I really wanted the blanket. HOWEVER, THE PARTY DOES NOT STOP THERE! I experienced this similar age-profiling in Keshi, a zuni fetish store down on Don Gaspar street, where I had to hunt down a sales woman and ask her to sell me the fetish I had chosen. This experience somewhat paled in comparison to the Dragonfly store. It was absolutely ridiculous how condescending that woman was because I was young. Hate to break to y'all touring in Santa Fe, but this is profiling is common throughout the entire plaza area, and likewise if you are a middle-aged woman with a purse, sales people will target you aggressively, whether it be through your own shopping weaknesses or your kids.

Absolutely loved this little bakery. They treat the food as spectacular as they treat the guests. I…read morehad the chocolate ganache with what I believe to be cherries on top. I really wanted something chocolate and this did the trick. Very rich and smooth with just a hint of tartness to it. The atmosphere is complete bliss. Love, love, love this place.

This Big R is an interesting place to be sure. It has a super dystopian vibe to it. The store was…read more large, well staffed and hospital operating room bright. Everything was there but the inventory of a successful store. They did have some deals on clothes, but mostly it seemed like a lot empty shelves and most of the hardware was off brand stuff I never heard of, marked up to premium prices. It was as if Cabela's and Harbor Freight went on a date, got tipsy on box wine and woke up in the morning with this love child to deal with. A bit of dna from both parents but none of it from the deep end of the pool. Speaking of which, mom and dad must be ashamed of their child, as just getting in to The Big R was difficult. The parking lot entrance wasn't directly in front of the store, and at night it was difficult to navigate the parking lot. Also I get that Santa Fe has serious restrictions on lighting at night, but the parking lot just screamed "Please stand by, your mugger will be with you shortly." No wonder the place was deserted.

I can shop at many different places in Santa Fe or Albuquerque. What keeps me coming back to any…read morestore is GOOD CUSTOMER SERVICE. Big R is a perfect example of this. I went into the Santa Anna Big R (near Bernallio) to buy a special dog food. The Wholesome foods sensitive stomach is the best food for my Great Dane & German Shepard. Only one the Shepard can keep down. I was truly excited to see Big R carries it & it was on sale, at a great price. I went into store as they opened hopefully to buy the dog food only to find they didn't have it. Here is where the Santa Fe BIG R stepped up to make our day. I spoke with manager "Nathan" who told me he had 5 bags & would transfer them to the store near me in Bernallio. He could have them there this afternoon for me to pickup tomorrow morning. Saving me a trip to Santa Fe, stocking me up for weeks to come, & allowing me to get the bags at the sale price. Nathan's customer service is the reason I will continue to shop Big R.

Expensive but very nice clothes. Suits/shirts/ties etc. Will also do custom orders for you. Good…read moreservice and good prices.

My daughters and I popped into this Famous Footwear on President's Day, 2024…read more While my girls found some styles that they liked, they didn't have the sizes available. That's the main reason we knocked a star off. It was mostly organized, but there were some shoes misplaced. We picked up a few pairs for my growing grade schoolers. Also, I was sold on the BOGO Adidas sock promo because they were thick and ankle-cut. Highly recommend that you join their "Famously You Rewards" program especially if you have a family. It's free. Members currently are offered "$5 reward cash for every 100 points" plus they get free shipping with no minimum purchase. It's located in a nice plaza in Santa Fe, NM with plenty of parking, but the spaces are tight.

the manager Evelyn was very rude. About a week or two ago I was sold two different shoes. the…read moreworker had grabbed the box for me and taken it to check out as I had a baby and couldn't carry it myself. They didn't check the box to make sure the pair matched. I had already worn the shoes as I went out of town and had no other shoes to wear. They were subtle differences, so from afar it was hard to tell. the big difference was that one shoes was lined and the other wasn't. I called earlier this week to inform them of this mistake. Whoever answered the phone told me I could be given a significant discount for BOTH pairs of shoes since I already worn them. The manager insinuated I wanted them for free when I clearly said I was offered a DISCOUNT FOR BOTH PAIRS. she said she'd give me $2 discount for these $140 shoes ($140 each pair). Not only did they not keep their word for their screw up, she charged me the difference for the lined shoes I originally wanted. I asked if they were going to sell the other pair I already wore and she said yes. So, be aware if you're going to purchase a pair of Doc Martens - Embury size 7 as one shoe has already been worn and she's trying to sell them again. I walked a significant amount in them so I don't think it's fair to pay full price for them. I wish I would've looked online for them because I am seeing they under $100 for the same pair on the Official Doc Martens website. I would never ask for a handout but considering their mistake and me expecting them not to sell a used pair of shoes at full price, I thought a discount was more than fair. $2 was insulting and she laughed in my face when she offered it. I used to love famous footwear but this experience completely ruined the store for me.

It's a small shop but well stocked. An array of things. The pricing is on the higher end, but there…read moreare some gems in here. I'll definitely come back and I would consider checking it out.

The ladies there were helpful and terrific! My sisters and I were in town for a sister retreat, and…read morethey helped us find a few beautiful "Johnny was" items. Nice inventory of beautiful clothes and helpful employees, I will be back again! Thanks, Ladies! : )

Sirius Cycles, LLC is a terrific shop. I've had nothing but patient, and reliable service and…read moreadvice from the owner, Clemente. He has ordered stuff for me, and guided me in equipment purchases as I gear up to become a more serious rider. I would strongly recommend this shop when biking in the Santa Fe area!

I stumbled onto Clemente's shop while going from Joe's Diner to the Froghurt place nearby…read more (They're all in the same small shopping mall.) I talked to Clemente, learned he does a lot of repairs, and decided to give him a try because his is also the closest bike shop I know to my south County home. I didn't have long to wait. My "Bicycle from Hell," which has had at least a dozen flats in the less than two years I've owned it, had another one. This time, the stem had come out of the tube entirely and was lying on my garage floor. So it took the whole bike in to Clemente and also asked him to give the bike a "tune up" and fix some slippage in gears six and seven (out of eight) on the right-hand shifter. While I had lunch at Joe's he gave me a new tube with goop and managed to fix the shifting issue beautifully. The gears have never worked so smoothly and reliably since I bought the bike. And he gave me some advice about how to save my tubes, by not obsessively checking the pressure before every ride. Best of all, the charge was only in the mid fifties, including the new tube, or less than half of what the uptown bike shops charge for a tuneup. From now on Sirius will be my go-to repair shop.