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    Lucchese

    4.6 (38 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 months ago

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    Gary W.

    Fantastic store chocked full of Lucchese boots and leather goods. I saw some zipper roper boots I loved that were just 1/2 size too large reminiscent of Fry's I had back in 1973. Highly recommend coming to this store when your in Santa Fe. Loved it.

    Boot display
    Em S.

    To me, Lucchese is the Mecca of boots! Sevice here was super efficient, but selection in sizes was very limited. Out of hundreds of pairs of boots, there was literally one pair - a display - that fit me. Disappointing. Nova searched and searched their stock, but just nothing in my size. I ended up buying a unique pair of driving moccasins instead. I was offered and accepted sparkling water during my visit. Would definitely recommend visiting here, but only if you are not in a rush.

    Ray V.

    While visiting Santa Fe, I broke out my Lucchese boots and was happy to find a store right across from the Santa Fe Plaza. I walked in and was greeted by Molly who greeted me with a big smile. I asked if they could help me with my boots, as they needed some TLC and she gladly said yes. I picked them up the next day and they looked brand new. Big thanks to Molly, who took care of me and my Lucchese alligator boots.

    Attache bag
    Darren B.

    After spending close to $3k at this location, I may be done with Lucchese forever. I oriniginally purchased the pictured attache bag for a little over $500. This location charged my card multiple times for the purchase, which whatever, stuff happens. But the amount of hoops I had to jump through to get them to refund the inaccurate charges was completely unacceptable. This hassle was unnecessarily exacerbated by a manager repeatedly stating, "I don't have to do this". What!?! You don't have to refund these fraudulent charges? Uhhmmm, I'm pretty sure that's EXACTLY what you have to do. Eventually got that sorted out, and taking Lucchese's reputation into consideration, I chalked it up to a fluke. Around a month later I decided it was time for new boots and a belt, and again I returned to Lucchese. What a fiasco. Dude didn't know how to fit a boot properly at all, and continued to push incentivised inventory rather than bringing me what I was asking for. Still, I managed to walk out with a new pair of Nopales as well as an ostrich belt. I noticed mere days into wearing the belt that the top edge was receiving wear each time I put it on from a rough edge inside the buckle. I had to file it down to save the belt. This is unacceptable quality control on a $350 belt. Fast forward a couple of months and I'm walking through the Plaza when the attache bag abruptly falls from my shoulder. The D ring where the bandolier strap attached to the bag had simply fallen apart. It was clearly just glued in. Again, just shoddy craftsmanship at master craftsman price levels. Zero quality control. When I returned to the Santa Fe store with the bag I had purchased there mere months ago, an associate retrieved Angelee a manager, to speak with me. From jump it's all shrugging shoulders and sort of an almost half smile "so you figured out our stuff is actually junk eh?" vibe. I was told there was no warranty on bags and that the "master" bootmakers at Lucchese cannot repair it. Our boots she says, our boots have a one year warranty, so if it were a pair of boots... LMFAO! That's right folks, at Lucchese your $2500 boots are good for a whole year ONE YEAR Then I heard a familiar phrase... "you know I don't have to do this, but" Of course!! It's the same manager that acted like she was doing me a huge favor to return my money when they charged me multiple times for THIS VERY BAG! I told her obviously that's true, you don't have to do anything. You didn't have to get out of bed this morning, but here we are. In this instance I suppose it's a matter of reputation. She proceeded to set us up with a store credit, which was then transferred to an outlet in El Paso which still had the bag in stock. The outlet mailed me replacement bag which I received today. To my eye and touch this is clearly a bag that wound up in an outlet for being lower quality. No glaring flaws, but after carrying the same style bag for a few months the degraded quality is apparent. Much of the trim is lower quality stiffer leather than my original, much of the stitching is not as smooth, and the same D ring that failed on my original looks to be just as sloppily glued in on this bag. It almost certainly will not last any longer than the original. I may try ordering direct in the future, but much of what I've experienced are quality control issues which start at the top. After experiencing that, am I really going to shell out for another $2k pair of boots knowing they're only good for a year?? This stuff is too expensive to be so cheap and there are too many other places in Santa Fe offering ACTUAL master crafted goods, why would you spend money on these headaches? As for the Santa Fe location specifically? They need a full staff turnover and the replacements need to be trained. So long as Angelee is there they, "don't have to" help you with anything apparently.

    kathryn m.

    Angie is so helpful! I would definitely go out of my way to shop there again even though I have a Lucchese in my home town.

    Oh yes I did.

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    10 months ago

    Bought a pair of beautiful boots that will become a family heirloom. Wonderful customer service (Ryan helped me)!

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    Elizabeth R.

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    1 year ago

    Great experience selecting books working with Angie! Inventory was excellent, product well made.

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    1 year ago

    Eric was an amazing salesperson. He was very knowledgeable about Luchesse as well as the Santa Fe area. What a fun experience!!!

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    2 years ago

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    13 years ago

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    7 years ago

    This was the best experience buying my first pair of real cowboy boots. Emily was helpful, knowledgeable, patient and very professional.

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    6 years ago

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    Ask the Community - Lucchese

    Review Highlights - Lucchese

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    Lucchese - shoes - Updated May 2026

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