The best!! Great quality prompt service. Best there is at the work needed they do it all!…read moreDon

Thank you for your response. My review reflects my personal experience…read more My concern was never simply that another cooling system component eventually failed. My concern is that after replacing the coolant hose, my vehicle immediately displayed a low coolant warning when I picked it up. At a minimum, I would expect the coolant level and cooling system to be checked before a vehicle is returned to a customer. Had that been done, this issue may have been identified before I drove away. While you state I should have returned under warranty, I chose not to because I had already lost confidence in your shop based on previous experiences. I wasn't comfortable risking further damage by bringing my vehicle back. A second repair facility found that the coolant reservoir and another hose needed to be replaced, resulting in additional expense shortly after your repair. Regardless of whether you believe those failures were unrelated, my experience left me paying for multiple cooling system repairs within weeks of each other after your shop worked on the vehicle. I understand you disagree with my review, but it accurately reflects why I no longer feel comfortable using your business.

Driving down from Portland to stay in the high desert for a few months and visit with my dad, the…read moretransaxle in my 2007 Prius mysteriously blew a bearing. It was a super stressful drive and I thought I was going to have to write the car off as a total loss after Googling the cost of replacement (the individual parts can't be fixed). Well, it's hard enough to find a shop that knows hybrids AND will replace a transmission (the dude at the dealership couldn't even give me a quote), but they were also willing to do a used one, and at a reasonable price! Since then I've driven my car hundreds of miles around the desert (including up that grade to Yucca nearly every dang day) and now back to Portland and it drives beautifully. Thank you so much for your great work!

This place is a COMPLETE RIPEOFF!! They took $4000.00 of my hard earned money to work on the timing…read morebelt of my car and didn't fix the car. I had to junk the car and they gave me $150.00 back! TOTAL RIPEOFF ARTISTS!! NEVER GO THERE MUCH LESS TRUST THEM!!

Referred by a friend, I called them, and they Repaired my car quick and was very reasonable!read more

We were traveling from Northern California to palm desert when our BMW went into lymph node we had…read moreit towed to our destination mean while we did research on mechanics first on was Palm Springs BMW needless to say they didn't return our call for 3 days at the same time we called Palm Desert Automotive Carlos called us Monday morning we had it towed there he said "he can get back to us the next day". Fabulous communication and excellent service! Thank you Carlos for all you did!

Excellent service, fair and honest pricing - a well run family business that I highly recommend!read more

I took my 2015 BMW 328i in for an air conditioning problem and was quoted over $4,200 to replace…read morethe condenser, filter, and drier (plus Freon). After checking with other reputable repair shops, every one of them quoted the same job between $2,700 and $3,000. That's a huge difference. When I called to pick up my car and mentioned I'd found a better price, they told me their quote was "negotiable." To me, that says a lot. A reputable shop should provide a fair, honest estimate the first time--not test how much they can get away with charging. I didn't move forward with the repair, so I can't speak to the quality of their work, but the pricing approach alone was enough for me to take my business elsewhere.

A friend recommended this place after the Toyota dealer told me I need immediate (and expensive)…read morebrake work. On my first visit, Ramiro said my brakes were in good condition and that I could get another 10,000 or so more miles on them. He didn't charge me to look at them. So I returned a year later and he confirmed it was time to replace the pads, and did quality work for a very reasonable price. It's always such a relief to find an honest mechanic!

I called the day before to make an appointment. The owner specifically told me that he does not do…read moreappointments, it's on a first come first serve basis. I get that part. I told him I would be down in the morning and he told me see you tomorrow. I get there the next day when they open and they tell me they are slammed for the next two days to bring it on Monday. He should've told me that when I was on the phone with him the day prior trying to make an appointment. Now I drove an hour and a half early this morning and have to drive an hour and a half without an alignment back home. Seriously pissed, crap communication.

If you're looking for a straight shooters - see George. Honest group you can trust. I was…read morerecommended to them by multiple people and they were right.

I had front end work done on my 1973 beetle, i supplied the parts, shocks, wheel bearings, ball…read morejoints, and a couple small parts. He said the shocks were wrong, ok . but the total bill i thought was a little steep at almost $1,200. So I guess the labor had to be at least $100 an hour. He couldn't do the front end alignment, so that was another bill.

The customer service is outstanding. I'm thrilled that repairs are so reasonable and I never feel…read moretaken advantage of. Never again will the dealer see me. This is my "go to" car repair place.

Sucks they service the cars of the people who are kidnapping our neighbors won't use them againread more

I can't recommend Premier more. We were stranded on a roadtrip and Rich was so kind and helpful…read morethroughout the whole process. Always available to chat with me on the phone anytime I had a question, and took care of me like I was family. The amount of stress and anxiety I had was completely gone the moment I had a conversation with him. Plus he was one of the only GOOD mechanics that would work on a Volkswagen. And got us right back on the road. So thank you Rich! Highly recommend:)!!!!!

Went in to ask about prices and what the best option was for my situation. 3 dash lights came on in…read moremy 2018 Honda HrV and both son and dad (owner) walked me through options and prices. Never once did I feel pressured nor embarrassed for being so stressed and unsure on what to do. Ultimately I approved the diagnostics and cost to find the exact problem and have it fixed. I would recommend them to anyone and will use them in the future without hesitation. Thank you guys for the quality of service and patience I received.