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    Hibachi Express

    2.7 (15 reviews)
    Closed 11:00 am - 10:00 pm
    Updated over 3 months ago

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    3 years ago

    Consider going somewhere else. The chicken tasted like cardboard and fried rice was a soggy mess. Worse hibachi I have had.

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    6 years ago

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    6 years ago

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    8 years ago

    Food is not worth eating. I gave this place 3 chances. Disgusting. If you enjoy poorly prepared cuisine this place is for you.

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    11 years ago

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    11 years ago

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    Great Wall

    Great Wall

    3.1
    (33 reviews)
    0.4 mi
    $$

    very poor service today. I ordered the Mongolian beef with an eggroll, instead I received Mongolian…read morechicken and no egg roll. I called the restaurant back to inform them and instead of making this right, they insisted on this being beef and an egg roll was in the bag. literally told me I don't know the difference in beef or chicken and the egg roll is there, it's just invisible. Never again!

    I've been patronizing this establishment for 20 years, and I gave them a 4 star review 3mos ago on…read moreGoggle. Today on June 28th I stopped by for one of my usual meals, which is either chicken & broccoli SPICY, Lomein SPICY, Hot braised wings extra SPICY or Honey garlic wings ALL FLATS WELLDONE & SPICY. I went with House Lomein SPICY and Honey Garlic wings SPICY for my order. I actually haven't had their food in about 2mos because I've been on medical leave from work and haven't been able to get around as much. I sent family in with my order on a piece of paper written out in detail because I'm so FINICKY about my food. Also, I put my phone number on the paper if they needed to call for confirmation, because maybe my handwriting wasn't ledgeable. I always order the same 4 dishes and rarely change it up. Today, for some apparent reason my Honey garlic wings weren't SPICY or WELL DONE. I immediately called the establishment to complain about the mistake on my wings and get the situation corrected. My solution on this mistake was to bring back the wrongly made wings, but be compensated for my inconvenience. I'm home and exhausted from hoping on my foot. I was willing to get back out and come to their establishment despite my current medical limitations to get the correct order. However, the inconvenience, gas, and time should be refunded with the $9.71 wings on the house. My order consisted of 3 entrees, 1 appetizer, and 1 side. My entire order was $45.37, and I kept everything else because it was fine, but the wings were not. It saddens me that Great Wall's ownership couldn't see the fairness in taking a loss of wings that were prepared incorrectly and maintaining a customer for life. I will no longer be patronizing this establishment unless I have an ah moment that changes my mindset. I honestly felt devalued as a repeat patron/customer and won't tolerate the way I was treated. I know them from my job and have informed them about current sales and promotions. I honestly thought over the years we'd established a genuine rapport, but I was terribly wrong and I left upset and defeated. However, when I say I'm done with you...I'm truly done. I've observed a lot of restaurants could care less about customer's satisfaction, since Covid. The customer engagement, food quality, and service has taken a major decline and people no longer care about maintaining BRAND LOYALTY. Therefore, I'll take my coins and business elsewhere where I can be appreciated.

    Photos
    Pic of receipt and order given with details of preparation
    Pic of receipt and order given with details of preparation
    Same shopping center at The Athletes Foot
    Same shopping center at The Athletes Foot
    Singapore noodles minus bell peppers

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    Singapore noodles minus bell peppers

    Hibachi Express - japanese - Updated July 2026

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