very poor service today. I ordered the Mongolian beef with an eggroll, instead I received Mongolian…read morechicken and no egg roll. I called the restaurant back to inform them and instead of making this right, they insisted on this being beef and an egg roll was in the bag. literally told me I don't know the difference in beef or chicken and the egg roll is there, it's just invisible. Never again!

I've been patronizing this establishment for 20 years, and I gave them a 4 star review 3mos ago on…read moreGoggle. Today on June 28th I stopped by for one of my usual meals, which is either chicken & broccoli SPICY, Lomein SPICY, Hot braised wings extra SPICY or Honey garlic wings ALL FLATS WELLDONE & SPICY. I went with House Lomein SPICY and Honey Garlic wings SPICY for my order. I actually haven't had their food in about 2mos because I've been on medical leave from work and haven't been able to get around as much. I sent family in with my order on a piece of paper written out in detail because I'm so FINICKY about my food. Also, I put my phone number on the paper if they needed to call for confirmation, because maybe my handwriting wasn't ledgeable. I always order the same 4 dishes and rarely change it up. Today, for some apparent reason my Honey garlic wings weren't SPICY or WELL DONE. I immediately called the establishment to complain about the mistake on my wings and get the situation corrected. My solution on this mistake was to bring back the wrongly made wings, but be compensated for my inconvenience. I'm home and exhausted from hoping on my foot. I was willing to get back out and come to their establishment despite my current medical limitations to get the correct order. However, the inconvenience, gas, and time should be refunded with the $9.71 wings on the house. My order consisted of 3 entrees, 1 appetizer, and 1 side. My entire order was $45.37, and I kept everything else because it was fine, but the wings were not. It saddens me that Great Wall's ownership couldn't see the fairness in taking a loss of wings that were prepared incorrectly and maintaining a customer for life. I will no longer be patronizing this establishment unless I have an ah moment that changes my mindset. I honestly felt devalued as a repeat patron/customer and won't tolerate the way I was treated. I know them from my job and have informed them about current sales and promotions. I honestly thought over the years we'd established a genuine rapport, but I was terribly wrong and I left upset and defeated. However, when I say I'm done with you...I'm truly done. I've observed a lot of restaurants could care less about customer's satisfaction, since Covid. The customer engagement, food quality, and service has taken a major decline and people no longer care about maintaining BRAND LOYALTY. Therefore, I'll take my coins and business elsewhere where I can be appreciated.

Food was every good and fresh. Staff very kind and helpful. Had Mongolian chicken, General Tso's…read morechicken, shrimp lo mein, and chicken with broccoli. All was very tasty.

Small Family owned, good take out, convenient to where I live. The prices like everywhere have…read moregone up but more reasonable than some other Chinese. Ordered the Bo Bo tray, Hot and sour Soup, Mu Shu Pork, and the Four Seasons. All good.

The staff are GREAT & the food is EXCELLENT.......It's a VERY CLEAN Resturant ....I tell all my…read morefriends & family about this place...The shrimp & egg rolls are out of this world.

Good selection, normal service for this type of restaurant. Prices are higher than place across…read moretown.

Best Chinese spot in all of Albany and Lee county. Coming from a Chinese connoisseur.read more

Great Chinese food, takeout only.. Chicken and Black Mushrooms and Hot and Sour Soup are favoritesread more

Absolutely great experience and easily one of our go-to places for date night…read more Great service. Delicious food. Comfortable ambiance.

This review is for the new management, it's now called Saim Sushi…read more We had asked Chat GOT for a restaurant recommendation as we drove through Albany, on our way to South Florida. Chat GPT killed it, this place is fantastic! A wonderfully warn greeting and the service stayed that good... The food was spectacular! we had Pad Thai, Panang Curry with meat combo and Green Curry Chicken, all of it amazing! The atmosphere was of a real mom and pop restaurant, i absolutely love this place

Used to be the place to go, but food quality has slipped tremendously . Good service despite poor…read morefood quality

Ive eaten here consistently for years and wanted to say, whoever y'all have in the kitchen now,…read morekeep them! The food was great, best it's been in a long time. The Crab Rangoon was very fresh, which is one of my favorites from here. Quality of the food was very good.

Not much has changed since last time here food is decent and the price is quite reasonable.read more

We ordered the teriyaki chicken and the chicken with cashews, both were delicious! The egg rolls…read morewere light and crispy! Fast friendly service

Normally good food friendly owners they get better and better daily Chicken does have dark meat…read morein it and they r first place where chicken fried rice was standard not pork the lo neon is great and my tot loves the soups limited very limited seating most take to go

Great food. i love this place. So much food for a great price. Each item has an individual taste…read morenot everything tasting the same like at other places. I have not been disappointed yet. I am not sure how they stay in business when they overflow the container with food.