1. Hi-Tech Restoration

0

Los Angeles, CA

Hi-Tech Restoration

5.0 (3 reviews)
Open • Open 24 hours

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Services - Hi-Tech Restoration

Mold remediation

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1 year ago

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1 year ago

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DLS Projects Management

(173 reviews)

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I had a toilet overflow in my home and called DLS for help. David and his team responded quickly…read moreand were very professional throughout the entire process. They explained everything clearly, cleaned up the affected area, and set up drying equipment to make sure the water damage was properly addressed. David was courteous, knowledgeable, and kept me informed every step of the way. What I appreciated most was that David helped guide us through the insurance claim process from start to finish. He took the time to explain what to expect, answered our questions, and made a stressful situation much easier to manage. The work was completed efficiently, and I felt confident that my home was in good hands. I am very grateful for the excellent service and would highly recommend David and his company to anyone dealing with water damage or a toilet overflow. Great value too.

Emergency water issues are among the scariest home repairs a homeowner can face. I was terrified of…read morewater damage, the potential cost, and, of course, the possibility of mold and spores. With three children in the house, I went down the rabbit hole of panic-inducing internet searches. Anxious and with some trepidation, I engaged DLS Project Management, keeping my fingers crossed that I had found a company I could trust. David arrived and immediately put our family at ease. He and his team are, without question, the most professional and honest home repair crew I have ever dealt with. David listened, asked questions, and took the time to explain, in great detail, what he proposed to do and why. I felt heard, and that alone inspired confidence. I never felt like I was at the mercy of a contractor who had the upper hand simply because I didn't know the trade. I came in with my own preconceived notions about what needed attention (thank you, internet!), but as it turned out, the necessary repairs were far less dramatic than I had feared. I could write an entire essay about the insurance coverage and approval process. David got started right away to make sure our family was safe, while also navigating the insurance claim over an extended period. He never made the situation about money. Everything about his approach communicated urgency, thoroughness, and a genuine concern for our safety. Long after the restoration was complete, I received a check from the insurance company. I was stunned. David had never mentioned that he hadn't been paid at the time of service, and he continued working through the claim long after everything in our home was repaired and functioning properly. He could have walked away once the work was done, but he didn't. He continued to see things through, putting our family's needs ahead of his own convenience. We are incredibly grateful to David for his integrity, his sense of urgency, and, most importantly, the care he showed our family during a stressful and frightening time. I recommend DLS Project Management without reservation. When you're dealing with water damage, you're not just looking for someone who can fix a problem. You're looking for someone you can trust when you're at your most vulnerable. David and his team are exactly that. They gave us something every homeowner needs in a crisis: peace of mind. Thank you, David!

Hi-Tech Restoration - contractors - Updated October 2026

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