really sweet people, helped me immediately, very open communication, very honest and reasonableread more

I cannot speak highly enough about the honesty Joe operates his business with! He suspected I…read moreneeded a part that would be farely costly to install and when he got into it he realized I didn't need the part so I was able to return it and save on my repair bill! I'm sure many shops would have continued to install the part to get a higher repair bill.

These are the real pros! Phenomenal quality of work and…read moreservice from the owner and technicians at every level. 100% fair pricing for the high caliber of work is what makes this place the right mix of cost to value.

The lady at the front desk could really use some customer service training. Very rude. Even giving…read moreus our quote for repairs. It's hard to trust any businesses these days.

I wanted an alternative to high prices at dealers for service and repairs for my Audi A5 and…read moreCarolina Eurowerks delivered. Easy to schedule, fair prices and not a Big Box experience...check 'em out!

I found this place quite by accident, but after my experience here, I am a lifetime customer !…read more Not only were they pleasant and helpful on the phone, but got me in the same day for my service. All around pleasure working with Sergio and the Team here at Carolina Eurowerks. Fantastic Experience all the way around, thank you ! Wanda J

Waited two months for the dealership to even figure out what was wrong with my car.Then took it…read morehere and they figured it out in less than a week with regular communication and help along the way. Will come back. Recommended if you want good customer service

I don't know how to start but I will try, my used car that I got about year ago got water pump…read moreproblem, that my extended warranty willing to cover but only certain amount, dealership named the price that was way above our and warranty budget. We start looking for a small shop that able to do it for less, and we seems find it with this shop but unfortunately that shop decided to go not so kindred/Christian way and get more money out of us. They submitted a claim to our warranty on one amount and told us totally different amount, with quite good difference in numbers. After we confronted them on it, they stand their ground and keep showing us what they submitted on their computer. Dear people our warranty has about 4.000 reviews and they have no reason lie to us, unlike you who obviously trying to take advantage of seeing make of our vehicle. We definitely will spread the story and take our business to more honest shop.

This is still a great and friendly place for our cars when we have problem. They are honest and…read morewill not ripe off. These were my twice experiences. If you have not found someone honest, stop there. My favorite mechanic is Bill. Owner has to be a nice one before he can have honest mechanic. Hope my neighbors will like this place too.

The folks at Griffin took great care of me yesterday! Very nice and friendly and the service was…read moreoutstanding. I came in with my duke blue devils hoodie and the tar heel gentleman gave me some friendly flack for it. Lol keep up the good work Griffin!

My son who attends UNCC. He was having issues with his mini copper…read more I called this shop and they told me to have him drop off same day. Long story short they charged his battery diagnosed the issue recommended taking to BMW for deep dive into the issue. No charge for diagnosis, great service, i told my son this shop earned or business. if ever we needed any oil change maintenance stuff,I'm sending him here. Thank you from a Father that is on the other side of the country.

These guys are really good! I got 4 new tires, alignment and a state inspection done last week…read more They're fast and efficient and the price was really good! -- It was at C & S Auto 1404 South Main Street Kannapolis , NC 28081 They're good and professional and cool

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

Been a customer for years - always honest, always reliable and and top-notch work. Cannot thank…read morethem enough for all the years I've been able to trust them with my vehicles.

Very kind staff who helped me above and beyond. any other shop would've sent me on my way to figure…read moreit out at the DMV; as a young woman navigating car troubles with no help, their honesty, integrity, and kindness meant so much to me!