It is my impression that the staff are good people working under impossible conditions. The…read moreunderstaffing and out of date systems create a situation in which even routine prescriptions cannot be filled in a timely fashion. Their knowledge of Medicare is inadequate for the task, again a reflection of poor training, rather than staff incompetence

absolutely terrible customer service. the lady that was supposed to help me had a very bad attitude…read moreand was not helpful at all. she seems like she hates her job and dealing with people.

One of the nicest Walgreens that I've ever been in! Wow! Huge, bright, well lit, stocked, and well…read moreorganized. With lots of parking, on a convenient intersection right off of I-5 and near the Woodburn Outlets, it's very convenient to stop here. And it's spotless - even the bathroom! Really have no idea how so many people have given this store a low rating. I'm an inner City girl, live downtown Portland and have to walk past multiple tents and step over people to get in Walgreens, harassed for money to and from my car. People, seriously, be thankful! Picked up some items I needed, and grabbed some dark chocolate covered marshmallows Easter eggs because the basket in my kitchen counter somehow got raided! Those working here were are friendly and were delighted when I told them how impressed I was with the store. Will definitely stop in when I'm in this area, shopping at the outlets or heading out to the Wooden Shoe Tulip Festival, Schreiner's Iris Farm or Sauvie Island Dahlia farm. Seems like I'm in Woodburn frequently, especially when the gardens are open!!

The worst when it comes to medicine and prescription!!! Don't know what inventory they have, when…read morethey'll have it or anything it's crazy!!!!! The pharmacist lady Abby herself is a horrible person to talk to costumer service is incorrect missing empathy and the lack of language art is horrible !! Medicine is not a joke especially when someone needs it !!!!btw the pharmacist name was ABBY she is HORRIBLE!!!!!!

They have awesome medical products. Great staff who takes time to answer all my questions. AND…read morewonderful service, no matter the problem or need.

This morning Jinny, an employee at Tigard McCanns, went beyond all expectations to arrange for a…read moreRecliner to be transported from Gresham and delivered to provide comfort for my husband who is dying of congestive heart failure. I was so pleased to know that McCanns is still locally owned and that personal service is still part of their culture. This relief during his illness is invaluable. Nice to have a place to count on after the many years that we have relied on them for our pharmacy needs.

Got my booster here. Pharmacy staff was super great, fast, and professional…read more Unfortunately, one of the older employees in the main store was walking around maskless as she went about her duties. It made me very uncomfortable. For that reason, I will not be back.

Communication. Don't just hope your system notifies people there is a problem. Make sure it's…read moreworking. Admit when you screw up. I never go here unless I can't avoid it. Always been pretty bad.

Staff shortages have made it tough but the Pharmacists are fantastic at this store. Wait times are…read morewicked but without appropriate staffing this is to be expected. Would be helpful and more expeditious to get additional workers, they need support to move people through faster and properly. Drive Thru is amazingly convenient BUT the staff is being overwhelmed since there's not enough counter people. Dedicating a person to Drive Thru during peak hours would help, in and out in just a few minutes makes the store profit and customers happier. Shouldn't be a 30 minute wait going through Drive Thru, they desperately need more employees in the pharmacy.

I went to pick up my prescription and arrived at 1:28. They wouldn't serve me because they were…read moregoing to lunch at 1:30. They didn't care that I had to drive 30 miles to get there.

You can tell Rite Aid is struggling as a business. When a location isn't being closed, the store is…read morehalf empty and under staffed. This location is strange and seems like maybe it used to be a restaurant or more popular grocery store. I found what I needed but it's a sad shopping experience. There was no cashier up front, and a small sign saying to honk a dog toy for service. Staff came quickly once I did that but it was a little silly.

Call that they're open, but I called and they let it ring for a minute straight and then just hung…read moreup on me so glad they still provide no service whatsoever. I don't understand how that store is even open anymore. It must be tax write off at this point. They are always out of things. The shelves are half stocked and they Treat people that come to the pharmacy asking for necessary instruments and medical devices as druggies. I don't know why I even tried calling them again. Can we get a better use for that building? Like a new seasons or a Trader Joe's or just something worthwhile? I feel like the only reason it's open is because it's so close to the distribution center. I gave it to Stars because nobody reads one star reviews.

Never open! Even though I live 5 mins from here I forget and have a prescription sent there to…read morefind it's temporarily closed. Very inconvenient. It's not like I'm going here for fun and normally a prescription is for when you are ill and not feeling well. You have to drive around to another place while sick to get what you need.

Too bad we cannot mark them down to 0 because every Walgreen's here deserves exactly that. They are…read morehit or miss on their hours, they are hit or miss on having the drive through open and they far too often do not even have your medication there. I have a medication that I need to take tonight otherwise it will be useless. It's a very common medication. I was just told that the only two Walgreen's that have it in stock right now are closed. Tell me again why this company is allowed to continue existing? Avoid them at all costs. There is nothing good about the company and the people are utterly useless, too. I wouldn't trust them to shovel excrement from a latrine.

I was visiting from out of town to see a specialist, I was prescribed medications and too far from…read morehome to get. I had the office send the prescription to Hi-School Pharmacy; I couldn't have been more pleased! Excellent service, very accommodating and helpful. I highly recommend this pharmacy.

The pharmacy is always helpful. They remember you. This…read morehas most of the products you need and more.

Popped into a nearly empty RiteAid in silverton to see if I could get a Covid booster shot. Three…read morepeople working in the pharmacy - oh heavens no, you must make an on-line appointment using our website. So no, nope, nope. Ok, I can do that, won't do that, probably portland, probably CVS or maybe Kaiser. Thankfully - we are old but have multiple computers and a internet connection. If you are poor, or just old and don't have a computer or internet connection RiteAid isn't interested in you. Note that the people at the pharmacy didn't offer to book an appointment while I was standing there so no to that also. Sucks to be poor or old - avoid RiteAid,

The wait times are so slow. Once I waited for 30 minutes to get one thing. The staff is also not…read morethe nicest

Bumping up my rating since the main pharmacist here is so help full. Still wish they didn't…read morecompletely close for lunch but the helpfulness makes up for it.

In an attempt to stay local and support a neighborhood business, I had a prescription sent to this…read morepharmacy to treat an infection. After multiple visits, having my doctor's office repeatedly send the prescription order and confirm that they'd received it, this pharmacy was unable to fulfill the order. They did not communicate with me and instead claimed they didn't have the order until I pressed the issue. I have now been suffering with an infection without treatment for days because of the lack of competence in filling this order. Run from this pharmacy when you need medicine!