I am sick to death of this company. I have never done business with them and don't even live in the…read moresame county yet I get dozens of e-Mails from them over and over. Disrespecful to my time and work load. If this is how they treat strangers, I wouldn't go near them.

No reply to email inquiries. Not sure why they can't just respond to a simple email inquiry. Can't…read moresay I would recommend them if that's how they run the business.

I had the best experience here…read more I had a subwoofer that I rented and thought was done for. Was able to fix it in a days time for only 1/10 of the price it would have costed to replace it. Pleasure working with. Super communicative and fast. Will be back (if I need to, hopefully not though)

Greg refoamed two speakers and checked my subwoofer. I brought my own foam. He did an amazing…read morework at an amazing price. No delays and no outrageous promises. To say I'm happy is an understatement, I'm reminded when I play my family's old records, real joy. Thank you Greg!!

I called Alma music and audio and was met with a very friendly voice! I'm in the market for a good…read moredeal of audio equipment and Alex (co-owner?) has handled our interaction with great grace thus far. He told me about a number of products - pros and cons, pricing, sound signatures, you name it. After a lengthy discussion, he sent me a clear and concise quote outlining what the total cost of this endeavor will be. Thank you for great service, an extraordinary product line, and the clear pricing explanation. I'd recommend you give these guys a call if you're considering an audio system.

I enquired about an Innuos Next Gen, to say the owner was rude is an UNDER STATEMENT. He hung up…read morethe phone on me when I just asked basic questions. This guy is an anti-Semite. Please avoid at ALL costs. I was able to buy the Innuos at a 20% discount from this guys competitor. His competitor was pleasant and happy to answer ALL my questions and I ended up purchasing. This owner is AWFUL. AVOID at all costs....

Very simple review…read more Came in to look for a new guitar amp as I had previously owned a really cheap amplifier. Came into the store with no one greeting me- seemed like no one noticed me at all.. even though two of the staff gave me direct eye contact. I say good morning to them first, and at least they say it back. But that's it. No other form of customer service or asking me if I need help finding anything. The place and the whole vibe in general was very uninviting to people that are newbies to guitars- very overwhelming.

The staff was knowledgeable and helpful. They promptly researched the answers to specific questions…read moreI had regarding the bass guitar I wanted to purchase and explained things clearly. They set up the bass superbly, and kindly lowered the action as far as possible as per my request. Guitar Center had told me they only had this particular model of bass in two of their store locations in the entire US, so the fact that Music Store Live had it is a testament to their expansive inventory (and good taste, imho). The bass was set up and shipped in one day and arrived at my doorstep the next! Very quick! I could not have asked for better service!

This place is great. Lots of good stuff. Reasonable prices. Good customer service. Open till lateread more

Great place for getting pro equipment at discounted prices. Staff is there to get you the right…read moregear for your needs, whether your a home dj or just starting out to the pro dj they have what you need and are there to get you started within your budget. I shopped here once and was hooked with the unbelievable selection and super low prices on high end gear...SERIOUSLY from lighting to fog machines from speakers and dj controllers to trusses you can build yourself your own setup and have an amazing show....good luck

I like Mike, he is a nice guy, knows his thing and has a good collection of new and used products…read more He does carry some truly exotic products as well as more reasonable priced High End brands. Also has a lot of records. Whenever I get a chance to go by, I always pick up a couple of LPs, or more, have a talk with him and listen to his stuff. I've spoken about Mike and his store with my audiophile friends. We all agree it's a very nice place to go in.

I walked into Excel Audio nearly nine years ago with a simple question about a tonearm--and walked…read moreout with something much bigger: a place I trust with every hard-earned dollar I spend on audio gear. Since then, I've picked up multiple speakers, amps, turntables, and a ridiculous amount of vinyl. And let me tell you--there's no one I trust more than Mike Rose when it comes to building the perfect setup. The guy knows high-end audio, jazz, rock--you name it--better than anyone I've met. But it's more than just knowledge. He actually listens--not just to the gear, but to what you want out of your system. No sales pressure. No gimmicks. Just straight-up passion and expertise. I moved out of state a few years ago, but every time I'm back in town, I make it a point to stop by--whether it's to pick up an album (or a few) or to grab more gear that he can drop-ship to me wherever I am. My latest visit reminded me of something important--it was long overdue to leave this review. If you care about killer sound and honest advice--do yourself a favor and visit Excel Audio. You won't find a better place or a better guy to guide you.

Super happy with the service at Pacific Coast. Tim took a lot of time talking with me, demoing…read moreequipment, and presenting options for my audio setup. He did great work on my turntable. I recently purchased speakers that he recommended and tested with me, and I'm really satisfied with them. He also follows up to see how things are working out, which is very cool. I appreciate that he emphasized finding what was just right for my specific interests/needs, situation, and budget. He was happy to pass on his wealth of knowledge and let me make an educated decision. I'll be returning in the future for further guidance and purchases. Highly recommend.

5 stars! I have known Tim and the team for over 20 years. He recently helped me with a turntable…read moreissue I was having and it reminded me of the level of service he provides. After replacing my cartridge and servicing the unit, he sent me a text on a Saturday to follow up on how it was working. We don't see that kind of follow up anymore. He is the best!

I have bought and sold equipment from Matt @ Pitch Perfect Audio for over 15 years. Matt is one of…read morethe highest quality people you could work with in audio today. His knowledge of audio, especially vintage audio, is flawless. He will work with you to make sure you get exactly what you need (and probably far more than you expect). And your system will sing in ways you never thought possible. That is my experience anyways. He only carries lines he absolutely believes in and knows how to get the absolute best in a system.

Matt is THE MOST KNOWLEDGEABLE audiophile with whom I've ever worked! His command of electronic…read morenuances was beyond superior! I've been afflicted with this audiophile bug (addiction) for decades now but never have I ever come across anyone like Matt. He is honest and candid...not trying to upsell you anything, even if you're wanting to upgrade. I shared an issue I was having w my turntable and was prepared to upgrade my amp as a resolution....Matt listened thoughtfully and then gave an assessment and direction. I followed his instructions and solved the issue! IT HAS BEEN YEARS since we've wanted to listen to vinyl because it didn't sound amazing....Matt gave us an unprecedented and detailed identification of the issue and resolved the problem for us! We cannot thank Matt enough for his grace and genuine interest in helping out us on the proper path. I'd highly recommend Pitch Perfect for ANY of your hifi needs....you will be beyond satisfied with his knowledge, service, and shop. In addition, going into his shop elicits the need to purchase a component you were not aware you needed as he deals in exclusive products. Thank you Matt!

I used John (and his assistant Benjamin) to upgrade the Wifi in my house…read more They were extremely conscientious in their work and I would highly recommend them.

Great quality. Asks follow up questions that are helpful to me, as opposed to trying to upsell me.read more