Had me wait for an hour and then cancelled! Zero professionalism! Called them after waiting for a long time and the girl who answered did she couldn't help me because she was at lunch. Then proceeded to ignore my calls and texts. Do not do business with these folks! read more

Truck broke drown blocking half a lane of i95. Called and Their office said their driver was in route to get us eta 1 hour. Hour and a half later they said another hour. This went on for 6 1/2 hours in 105 degrees, no shade, no water, with a dog. This was explained to this office multiple times. Office explained driver got another call and responded to that instead of ours we had been waiting on for 6 hours. Office then stopped accepting our phone calls and left us to find another company. We flagged traffic for hours waiting for their driver to never show. Absolutely would never call them again. Do not expect them to show up ! read more

Jonathan was very efficient and very nice made sure everything was ok and help was great

They damaged my vehicle during a tow. They are now refusing to accept responsibility for the damages their untrained tow operator did to my car and driveway. read more

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This company was professional and quick. I highly recommend them. HF Towing was also affordable and I am extremely impressed please choose them. You will not be disappointed with their service. 10/10 I do recommend. Thank you read more

this tow company is a total joke. said 35 mintues out and saying it's $150 and i said ok. ended up taking an hour and 30 mintues to show up and saying its my fault that i gave them wrong location when i send the share my location link. and on the way to body shop cuz of the flat tire on my car he out of no where if i have cash or cash app. and i told him i dont and i would have prepared or called different shop only if youd let me know from the beginning and again keep saying its not his fault and called the company. the funny part is hes the fucking owner name hector f and the company is called hf towing. he dont feel sorry for his poor service and experties but only to blame. just dont use it i had gone through so much drama with him and he charged me $500 for druving 5 miles to drop off at bodyshop read more

These guys are by far superior to ALL towing companies! We had them move 2 sheds for us and their driving skills are top notch. Perfectly aligned sheds and no damage. This company is definitely the best in the business! read more

they dropped my car off at wrong mechanic shop and did not call me to let me know. when i called back to have it moved melanie said i would have to pay or the mechanic would have to pay for them to move it. melanie is very rude, completely unprofessional, kept talking over me and hung up in my face more than once. please dont rely on this towing company. read more

Can't leave zero so I'll leave 1. Unfortunately got them through my roadside assistance. They were on their way, I was too. They called & were there & I said I was 2 minutes away. I got there. TALKED TO THE DRIVER IN PERSON & said hey lemme grab the keys. Dude left. I called them. The b*tch on the phone said they couldn't reach me. I JUST TALKED TO THE DRIVER I PERSON ON SITE. Rude rude woman. Call Troyz or Safe harbor towing. They are good people and do you right. This "HF" is horrible. And when I called the driver couldn't have been a minute away but nope, he won't turn around. Coll someone else. If your roadside assistance sends these people just tell them no read more

This is a horrible towing service. They never arrive when they say they will. My life 360 dispatched them. I had to get new towing service. Never use this towing service if your stranded on the road with your car. I wish I could have given a half of a star. read more

This company is horrible the lady who answer the phone says she is the owner. She rude don't want to answer T your questions then tells u what she gonna do. The put my car with the employee cars at the dealership they had been looking all day for it. I explained to the drive where to drop car off to.. I wouldn't recommend them to a fly if it wing were broken... I had to give 1 Starr but they deserve no stars. I will make sure ON star knows this as well.. read more

We just had a company vehicle towed and I have zero complaints. The driver was very professional and friendly.

Awful company ! lady who answers phone was not worried driver almost hit me because he didn't want to stop at a red light. she said people in cars drive worse then they do and I needed to worry about myself and not bother her she said I was a "stupid fucking bitch" and hung up! DONT USE THIS COMPANY ! read more

shitty service and b***h that answer phone is rude asf I called they answers she was posed to send my pictures of my vehicle that was dropped of never did and then decline my calls afterwards read more

Called bout towing my rv the girl ask me how long was it I said 38 feet she quoted me 175.00 dollars for tow after driver get to my house she calls back with a price of 434.00 dollars claiming she didn't know how big the rv was then the driver started Smarting off because they made a mistake I told him to leave he then said he will call the cops and have my rv towed for being illegal park mind you it's parked on my street in front of my house he left the girl called back 4 hours later ask me was I going to pay the 434.00 dollars they will come back I said no she says to me F you and hung up.how these people stay in business, wow leave them alone read more

terrible service!!! left my truck in the middle of the road!! didn't even bother to put it back in my driveway!!! y'all suck!! read more

HF Towing - Roadside Assistance Near Me - Jacksonville, Florida

I used h f towing to have my car transported from my home to butler toyota. The tow truck guy could not speak english.So I called the main number and I got the manager who had audacity to tell me she was from Puerto Rico and they don't have to speak english. Yet the tow guy put her on speaker phone and they were both talking shit about me in english. My car was in toyota service center for over a week and I was given it back. A week later, my tire light came on indicating that.I need air because my passenger tire has a patch. I went to go open my glove box and discovered my air compressor is missing. I contacted Butler Toyota and they could not find my air compressor and they do have surveillance cameras in their shop, which means the only person that could have stolen.My air compressor was the tow driver who does not own the tow trucks like the manager's claiming he does. The tow truck driver is Dominican from Dominican republic. Not US territory, he is not American. This business has cheats liars and thieves!!!! read more

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if I could give them 0 stars I would. called for a tow on Saturday so I could get a new tire. Nobody shows up and I have to reschedule to Sunday. The next day their phone is off and I can't contact anyone. 3 days later they send out the wrong tow truck (after I specifically asked for a flatbed) and the owner gave me attitude and said he couldn't tow my car even though they just towed it last week. I see why they have 1 star on here. read more

Guy started moving vehicle while I was still getting my stuff out. He never spoke to me. Then my mechanic calls saying he thought the vehicle was otw and I said they should've dropped off a while ago. I called them back and the lady said no one was outside so he left @ the side of the road. Then she sends picture as proof. I asked where are the keys? She said on the front seat. Very unprofessional this was at night and they didn't even drop off in front of mechanic but at wrong address a lil down the street , worst towing experience ever. read more

HORRIBLE SERVICE AND NO CUSTOMER SERVICE SKILLS!!!! The autoshop provided the number for this company to have my car towed to them since it won't start... They were extremely late to pick up my car well after dark, the guy took our key fob and pushed key up to get into ignition to move car into gear then took the car. A few mins ago which is over 12 hours later while walking outside in area where my car had been parked we found my key fob broken. I called the office, the woman answering the phone was extremely rude kept denying it happened despite me holding the broken fob in my hand, when I told her they would need to replace my fob their employee broke she started yelling they weren't replacing anything and when I yelled back asking who she thought she was talking to she mumbled something and hung up the phone. CUSTOMER BEWARE, EXTREMELY POOR CUSTOMER SERVICE, SAVE YOUR MONEY AND STAY AWAY FROM THIS HORRIBLE POOR EXCUSE FOR A TOW COMPANY SO CALLED BUSINESS!!!!! read more