My husband and I purchased our first home in 2022, a house built in 1929 and, before us, owned by one family for 30 years. The previous owner had done a lot of patch repairs on the roof himself, so after the rains in 2022/23 and the hurricane this summer, those smaller repairs no longer held and we had a massive leak on our hands. We contacted a few roofing companies, but most were not willing to physically come to our home to look at the leak and give us an estimate. Hexagon was the first company that came out, and Jared showed up promptly, equipped with a ladder and a drone. He spent some time on the roof, took pictures, and walked us through what was going on. As first time home owners, we really appreciated that Jared was willing to take his time and talk us through everything. The issue was felt paper underlayment which was basically crumbling at this point, and the plywood beneath the roofing shingles was exposed and rotting. Jared gave us a few options, gave us a few quotes for those options, and encouraged us to get other quotes before making our decision. Ultimately, we went with Jared and Hexagon because we felt that their price was fair, and they give you a 50 year warrantee for the materials and a 10 year warrantee on the labor, and we appreciated the time and care Jared took with us during our initial inspection. Scheduling the job was a little stop and start, but once we got a time on the books, Jared and his team showed up, and replaced an entire section of our roof in one day. They even went out and got paint to match our house trim so that everything looked perfect, and they installed attic vents (which our attic DESPERATELY needed), that weren't even part of the initial quote. Jared's team took pictures of their work along the way, and while I wish the roofers had been a bit more communicative with us throughout the process (which we told Jared when he came to close out the job), their work was excellent. And the quote was accurate, no extra charges or hidden fees. What's more, we had a small issue with one of our front porch tiles getting cracked in the process of debris coming off the roof, and Jared went above and beyond to make sure the tile was replaced before he would accept final payment for the job. We're planning to have Hexagon and Jared come back to do another section of our roof that's not currently leaking, but has the same felt underlayment. I truly couldn't be happier with the work and customer service, and can't recommend Hexagon highly enough. read more

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Abraham, why did your roofers nail clay tiles to the side of my house? Can you tell me how this will stop any leak? And why did they remove tiles from the arch? I'm speechless. Oh and last time I sceduled an appointment, I waited all day and no one showed. They didn't even contact me at all to let me know whether they were going to be late or not show up. If your team back in Sept of 2023 would have done the job right the first time, I would not be writing negative reviews. I would have written one positive review with five stars but now I have to deal with a hole in the ceilng of my bathroom because your team did not know how to install an air duct to the ceiling fan. Your team back in March of 2025 installed a new pipe flashing and completed a full tear-off, 6x6' around the "hot water" pipe. They said it was the source of the leak! I found water again on the bathroom floor last time it rained back in Feb of 2026. Irlicia contacted me and sceduled the repair on the 27th of Feb between 7:00 AM and 8:00 AM. Guess what, I waited at my house, AGAIN, and no one showed! So they decide to come on the 28th. As I walked out of my house that day I discovered clay tiles nailed to the side of my house. And tiles missing from the top. Correct me if I'm wrong but aren't the tiles suppose to go on top? I ask you again, how is this going to stop any leak? That's the truth! Also, Can you and your office team please stop avoiding my emails. I have been trying to contact you and Wendy these past two weeks. Actually I have been trying to contact Wendy since March of this year. She just recently contacted me because I wrote a Yelp review. Come on Abraham enough is enough! Have your team to fix my roof! Its been three years! read more

We had a flat roof replaced and another section of sloped roof repaired. Hexagon did not disappoint. Every aspect of the job was very professional and high quality. Tom was excellent with communication and explanation of the work to be done and his work crew was also top notch. They were punctual and worked each day until the scheduled work for that day was complete. The project was completed within the timeframe and cost estimated. Definitely would recommend Tom and Hexagon for your next roofing project. read more

Hexagon Roofing Inc. - Roofing Near Me - Pasadena, California

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I did a major roof overhaul and Hexagon was brilliant. Tom kept me informed daily with constant pictures and explanations--addressed questions instantly and was a great guide. Luis and his workers were outstanding. Super hard working, detail oriented, no BS. Every question I had Luis would explain why they did it that way, and why I had so many leaks before. They constantly cleaned up after themselves and were extremely polite. Would recommend wholeheartedly. Thanks Tom and Luis and all the 5 guys on roof! read more

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I was in a bind getting my insurance company to renew due to a need for a roof inspection. Hexagon came to the rescue!! They promptly inspected my roof and provided repairs with a high quality! When my insurance company then requested another document, Hexagon delivered same day! Their customer service is top notch. Very high quality repairs too!!! read more

Quick, efficient and knowledgeable. Pricing was reasonable compared to other companies.

I can't say enough about the customer service, quality of work performed, and the value/price of this company! I had gotten quotes from six companies, and they were at the most competitive price, while they had taken more time to examine in more depth the work needed and spent quite a bit of time to explain to me my options. I had a ton of repair work after a fumigation which left a ton of damage on my roof that the fumigation company's extra roof tile warranty would not repair! I ended up with 60 tiles replaced, quite a few mortar heads, and 13 spouts sealed with Hexagon at a much more affordable price and faster timeline! The work looks amazing! I highly recommend reaching out to Hexagon for your roofing needs. read more

Hexagon Roofing Inc. - Roofing Near Me - Pasadena, California

Abraham and his team at Hexagon did a great job replacing our roof. I had a few roofers come out to inspect my flat roof and Hexagon's quote was less expensive and more detailed than everyone else. Going with Hexagon was a no brainer. Abraham was always available to answer any questions I had directly and the team did a great job with my roof (no more leaks!). Highly recommended. Would definitely hire again. read more

Hexagon (politely and professionally) contacted me to explain some misunderstanding in my previous review. I wrote that they wanted to bid on a more complete maintenance job, but they've explained to me that they really meant redoing all my ridge lines, which is much more extensive than the roof service I eventually got from another company. So, their bid, while higher, was also for a much more comprehensive project. Comparing that to the work I eventually got done is more like apples and oranges. I want to repeat that I never felt that Osvaldo and Hexagon were anything but upfront and professional. And from the other reviews they get, my impression is that they do first-class work. My feedback might be: it's fine to inform a client that there is additional work you recommend, and to bid on that. But if the client called for a more immediate issue, you might want to also include a bid for just the urgent issues. That could help avoid any confusion, like in this case. read more

Got a estimate done for a roofing repair and Christopher was amazing and super helpful.

Tom and the Hexagon crew were very helpful and did a great job on updated our roofs. Their price was very reasonable. Anytime we have questions about our project, Tom always there to explained and offered solutions. They helped us replaced all damaged tiles, installed underlayment, tiles pressured wash, silicone coating on our flat roof, and writing a report for our home insurance. We appreciated all their helps and will recommend them for friends. read more

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Leo and the Hexagon crew did an incredible job replacing my roof. I called for a quote and Leo came out the next morning for an inspection. He was super helpful walking me through the steps they would take and answering all my questions, and their quote ended up being slightly lower than other roofers I met with. After a few rain delays, they were ready to start work, but at the last minute the city inspector moved up the inspection time, so Leo hustled the crew together to come out and start the job a day early so we wouldn't have to delay again. The crew was amazing! They knocked out the job quickly and took care to keep my property safe and clean. I'm so happy with my new roof! Highly recommend Hexagon for your roofing needs. read more

Hexagon Roofing Inc. - Roofing Near Me - Pasadena, California

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Now after I posted an unfavorable review, the management not only texted me several times demanding I change my review, they're now writing ugly remarks to my review. Poor customer service and now personally attacking me. Run from this company. read more

Hexagon Roofing just completed a full roof repair for our property in Westchester. I am incredibly pleased. Background - we had several leaks to repair - the roof was done (incorrectly six years ago) with shingles. Tom Malol, the Hexagon project manager, was patient and professional. He sent a team out to the house to assess the property and within a few hours I had a full estimate and explanation of the detailed work. The price estimate was fair and comparable to other companies (we had 3 companies come out and see the house). Hexagon uses technology during the process and it was very helpful as a home owner. I was sent picture links to previous work the company had done, as well as updated photo links throughout the process of our roof being torn apart, new wood being put down, and finally new shingles being placed on top. Hexagon completed the project within the time frame they promised and the roof looks phenomenal. They had 7 guys working on the roof - very well staffed and professional. Tom communicated perfectly throughout the process - from the permits, to the actual roof work, to the final inspection. He was clear, transparent, informative and responsive to questions. I was extremely happy with the result. I would work with Hexagon Roofing again in a heartbeat - highly recommend giving them a call. read more

Hexagon Roofing Inc. - Roofing Near Me - Pasadena, California

Hexagon Roofing was extremely professional and delivered a free estimate in a timely manner. They staid in touch with me and answered all of my questions. They provided several options for me to choose from in repairing my roof. I never felt pressured in making a particular choice. I would highly recommend Hexagon Roofing for their professionalism and expertise. read more

What a terrible experience. Like every contractor, they were my best friend when the job was being bid and became less helpful with each additional payment. I requested a full roof replacement. I also requested a hole to be cut to properly vent my bathroom exhaust fan. I asked about this specifically several times, and the project manager said, "Yes, yes, yes." Telling me all of the, "Don't worry about it." BS that contractors do. When the job was done, they didn't do that at all. They left a left pipe venting to the o'haugin vent, which works but since we were going down to the wood, I wanted this redone properly. When I asked about this, not only did the project manager say he didn't understand that, but he also went on to say that's not the proper way. I'm not a pro, but I read articles about home improvement quite a lot, it's also very suspect when this didn't come up at the beginning during the bidding and planning but it did come up at the end of the project when they were in a hurry to get their final payment and leave. After demo and the permits, they left a gaping hole in my roof left uncovered. We have roof rats and raccoons in the neighborhood. I called them to come back and cover it up. They mentioned they don't normally do this unless it's going to rain, but really? A hole in the roof: at least 2ft x 2ft with no grill, uncovered for 2 days? Overnight would be one thing, but 2 to 3 days waiting for the job to resume? I don't need rats in my garage. Further, being reasonable I expected that I might find the errant nail or staple in my yard after the job was done. My gutters were absolutely filled with them and my yard was littered with nails and staples. It took a lot of time to clean out my gutters and yard to make sure my dog or kid wouldn't step on one. Then, they sent me an additional bill for $5,240, that I have to respond to them that I already paid this, I'm not paying it again. Now 2 months late, here they are with their permit fees. This company is disorganized and not helpful. I'm filled with incredible buyer's remorse, and of the four contractors that bid this job, I choose poorly. read more

Abraham and his team were amazing replacing our roof. Honest, reliable and solid team! It's so hard finding vendors you can trust. I will never go to another roofer again. Thanks again Abraham! read more

The business is very quick to contact me and resolve all issues that I might have . The company's representatives are very polite and easy to work with read more

Update: I received a call from Abraham early this month asking to personally inspect the roof. He came out the next day, found a few issues, sent out his team to fix them, and came back a week later to make sure it was done to his standards. He also said I can call him directly for any issues. I'm revising my review to reflect this above-and-beyond approach to addressing mistakes. They happen; so far, Hexagon has fixed them. read more

We worked with Hexagon to replace a section of our roof that was having some leaks. From start to finish, Hexagon was fantastic to work with. In particular I want to thank Tom for making this project a breeze, his constant communication kept me informed and confident in the work. Also a shout out to the guys working at a very steep pitch. They were very impressive to watch in action. read more

Although Hexagon is more expensive than other roofers I received quotes from, I am giving them five stars because of Tom Malol's responsiveness and customer service. They came out quickly when my regular roofer said it would be well over a month. They repaired a wood section of the roof that had water and termite damage and installed a drip edge, as well as replacing some Spanish tiles on our garage. I'm not an expert on roofing but it looks like the craftsmanship was solid and they cleaned up after themselves well when the job was done. They also send photos as the job is in progress. I'd definitely use them again! read more

Leo was super helpful. Came out on short notice and explained everything to me that needed to get done on the roof. Extremely professional and was able to answer all my questions. I would strongly recommend Hexagon Roofing for anyone looking for honest information and professional quality service. read more

These guys were awesome. They showed up on time. Got the job done quickly and we're very professional. Working with Jared Millan was a pleasure. He is very professional, conscientious and great attention to detail. Excellent follow through and outstanding customer service. Not only that, their price was very reasonable and lower than most other offers that I received. read more

For those looking for help with their roof; give Hexagon roofing a call! I had the opportunity to work with Tom Malol to help me with my roofing repairs. The process from estimate to finish was met with professional; punctual; and high quality work! On top of this; communication was top notch. read more

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Tom Malol and his team did a great job in repairing our roof in a timely manner. Tom was easily approachable and kept us informed through every step of the repair. The team also uploaded high quality pictures of the roof as it was being repaired. They also offer preventative maintenance services which can help put your mind at ease and avoid future costly roof repairs. I would highly recommend Hexagon Roofing for any roofing related issues read more

We hired hexagon in march to repair a leak caused by what they explained was bad underlayment. Little did we know, we had to deal with a long process of inferior work. The quote called for replacement of underlayment on on side of the upper roof, replacement of drip edge, which was not done, replace flashing, which was not done, and replace up to 6 plywood, which none were supplied or used. On the first visit, the company took out two rows of tiles and slide some underlayment under the tiles on top of the old underlayment and put the tiles back. They were in and out in 2 hours or so. We had to explain to the project manager Edwin that it was unacceptable. The old underlayment needed to be taken out and the new one put in and the reset of the quote they did not perform. They came out the second time two weeks later. They did half the job then left. They were only there for 2 hours and they claimed family emergency. The way they left the roof, water still got in the house when it rained. They claimed to have waterproofed the area, apparently it wasn't since several rows of tiles were not installed. They then tell me they had to wait on additional tiles. After a couple days, the project manager Edwin would not respond so I contacted owner, Abraham. Abraham assured me it would get fixed. The next time they arrived and finished the last row of tiles but they were not properly placed, more tiles were cracked, they used mastic to repair some cracks, the ridge line was not proper, the tiles in one corner were not laying flat. The edge was not even at all. They were asked to come out again to fix the issues after contacting Abraham for a second time and he said the same thing. He assured us the tiles with mastic would get replaced and the ridge line fixed. He did address the fact they didn't match and offered to spray paint them. We gave him the benefit of the doubt and left it up to him if he thinks spray painting would make it look better. We were more concerned about the underlayment and tiles getting installed right and the flashing was done properly. Although the drip edge was not touched and the flashing was not replaced. They came out that Saturday then said they will break more tiles if they go up there. They said they would come back the following day when they get additional tiles. We agreed. They should have had the tiles before Saturday. The following day, Sunday, they attempted to fix the ridge line, moved around tiles for them to lay flat but that is about all they did because we had pictures taken of the work and there were still tiles with mastic and broken tiles. We are not roofers but we still don't think the flashing is done right. They said if they have to repair the broken tile, it would break 15 more tiles because they were secured. Each time they came out we were riddled with nails and debris in the backyard. They semi clean the front yard. We ended up picking up after them in the backyard. To this day the issue is unresolved. 2 and a half months later still unresolved. I will be making complaints to BBB, license board, and any outfits we see fit. This type of repair is unacceptable. Would you pay 7k for this type of work and to have to tell them they did it wrong? read more

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After receiving several roofing estimates from other companies, we called Hexagon Roofing. Christopher arrived from Hexagon, and examined our roof. Thank you Christopher for being very professional and thoughtful in analyzing our roofing repair needs. You took your time explaining everything and what ww need. We will definitely call Hexagon Roofing in the future. Thank you again for being courteous and thoughtful! read more

The CEO is quoting the work for me. He showed up on time. I will update when I get the written estimate as promised on Monday.

Hexagon Roofing replaced my main house roof and garage roof few weeks ago. Their communication was good, on-time and fairly priced. They helped us to obtain all the necessary permits and get all the inspections done. Clean-up after their work. I would highly recommend them to anyone. read more

Alan and the Hexagon Roofing team are rockstars. Hexagon Roofing has replaced my entire underlayment and enhanced the reliability of my roof for many decades to come. During the initial assessment and estimate stage, Alan has been nothing but honest. He has such technical awareness and knowledge of the issue and exactly how to attack the problem. He was able to assess root cause, provide corrective actions and identify additional changes that will prevent future occurrences of the issue and similar issues. Alan worked with me on a few different trade options on how I would be able to afford the fixes and also look at various coverage of the fix and additional correctio ns that would be well within price range. As such, I have opted for the most coverage of fixes that guarantees further enhancement to our roof. I am beyond satisfied of the overall value. The contracts and finance team were able to happily work with me on payment and in some cases, partial payments and scheduling accommodations. Thank you, of course, to Alan for acting as my agent in those instances. The team on the roof are the hardest working personnel I have ever seen. They came in early to start work and left the premises, each day, clean and maintained. Alan provided me videos and photos of the work in progress. In some of the videos, they captured how detailed the team are handling the various tasks at hand. I could see that they were working with the common objective of giving me and my family the enhancement of the roof above our heads. At the end of it all, the product and the work executed by the team is overly satisfactory. If you could just see the roof beforr and after, on top of all the additional replacements and enhancements done, you would also be impressed. Much credit to Alan, his Hexagon Team, the contracts team. Thank you for your work done. read more

These folks did exactly what they promised: professional all the way! Matched their bid, did the work promptly, cleanly and with a minimum of disturbance. We were very pleased with the whole process! The roof was torn up by the February, 2023 storms, leaving us with a water-logged house. The insurance company refused to pay for any but a few of the most egregious damages. For example: they refused to pay for the roof repair, even where it was obvious where those areas of the roof were destroyed, allowing the rain-water to destroy the interior. The Hexagon people limited their work to those areas of the roof clearly obvious as the most susceptible to future damage, keeping the total cost to a minimum, something the insurance company was not even interested in! The job was finished in less than two weeks, with a minimum of disturbance to occupancy. Our cost was precisely as promised and the resulting product better than we imagined it would be. Be sure to give these guys a chance to at least have a look at your property! Jack W., Culver City read more

Very professional and friendly. Tom Malol communicated at every step of the process, and was clear with explanations. Has the maximum warranty of 10 years labor and 50 years material. read more

Thank you so much of Leo and his crew get the roof replacement job well done. Also thank you for Abraham's advice on the tarping of the roof before the project started . Highly recommended this roofing company if you need a roof repair or replacement. read more

Honest and good workers. They did a top notch job and were very transparent about issues they could not address, which is very commendable. I recommend these guys. read more

Very communicative and quick installation services. There was also rain in the forecast and they went out to cover the roof free of charge, since their installation wasn't scheduled until after the rain. Highly recommend! read more

Hexagon's pricing is competitive for the workmanship! They were very easy to work with and provided me with updates every step of the way. read more

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Updated review: Shortly after I posted this review, Abraham (the owner) contacted me to figure out how he could make this right. He acknowledged mistakes that were made, and he offered to completely fix all of the issues I previously described and more. He got the flashing on both vents replaced and all vents repainted and sealed. This is exactly the work that needed to be done the first time around--I appreciate the quick resolution from the owner and it proves to me that he takes accountability for his company and make things right. Thank you! read more

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I called this company based on their Yelp ratings and was pleased with their response. Our roof had lost some shingles in the windstorm. We live near the Eaton Fire and I felt we needed an inspection. Leo came out to inspect our roof and was refreshingly honest with me. He didn't try to sell me anything but instead informed me that our roof was in decent shape. I appreciated his honesty. Leo was also very good about communicating his arrival via text. When we do need a new roof, I will contact Hexagon. read more

Hexagon Roofing is an amazing company to work with when you need your roof to be repaired or replaced. They are very honest, reliable, and affordable. I would recommend them to any of my friends and family. read more

Can't say enough good things about Ido S and the team at Hexagon Roofing. After our insurance said they would not renew because of what they claimed was rot on our roof (it was actually leaves), I called a number of roofers to clean and check our roof. Hexagon called back right away and Ido came out to look at our roof. We discussed what needed to be done, and within about a week Ido and his team were back. They did a through inspection of our roof, cleaned it and performed needed maintain ace. The great thing about Hexagon, and Ido S, is that they did what they said, when they said they would, and Ido was really concerned about doing the best job possible for us. When we someday need to repair or replace our roof I definitely plan on calling Hexagon again. read more