This was a very good experience. Mike was able to get me a quote within two days of my request…read more He understood my need for speed ( I have guests coming) and arranged for Nino and Willie to be there within two days. Mike was easy to talk to, informative, and prompt. He responded very quickly to my every request. Nino and Willie arrived right on time (actually 20 minutes early) and worked carefully and quickly. I was extremely pleased by the finished job, which was completed in half the time suggested by two other companies. I put this off for years, but this experience was painless. I would not hesitate to call on them again. The pricing was competitive.

I wanted an estimate to paint a bedroom and the attached bathroom. I called Thursday, and Michael…read morecame Friday. He was on time, friendly and knowledgeable He later forwarded an estimate and I agreed to them coming the following week. He texted me Monday to tell me they would be there Tuesday, 8am. Nino and Willy were there on time. Set up quickly and went to work. Polite and friendly. They did a terrific job and were done by 4:30. I couldn't have been more pleased. I thought the cost of the job was quite fair. The price included the paint. I have another room I want done in a few months I will call them again. Thanks very much, all of you. You guys were great.

Very unprofessional and rude. The owner had a terrible attitude, used profanity toward clients, and…read moreeven blasted customers on social media instead of handling issues professionally. Completely unacceptable behavior from a business owner.

If I could rate anything lower than a one star I would. He was hired for my family's fire place. We…read morecaught him sleeping in his truck multiple times. We ignored it at first as his other worker was inside working hard. As soon as the job was completed we checked the finished work and noticed some mistakes. We reached out multiple times and he was completely rude and said there was no issue. Would NOT RECOMMEND HIM!!!

We had an emergency when one of our dinner guests accidentally hit the side of our house and…read moredamaged the support beam to our garage. Roger responded immediately--he came the very next day, and by Monday he had a crew on-site replacing the beams and completing the woodwork. His team did impeccable work--everything was precise, clean, and completed promptly. They were respectful, professional, and genuinely nice to have around. The job site was left spotless, and the quality of the work really shows. Pricing was fair, and the entire experience was smooth during what could have been a very stressful situation. We're extremely grateful and would absolutely recommend Son 'N' Father Lancellotti Custom Builder, Inc. to anyone in need of reliable, high-quality work.

Roger lancelotti is a hack. Spent 200,000 on exstension and he wanted nothing to do with my input…read morethe owner. His sewer plumber was a hack messed up my sewer lines. Also his main foreman was on drugs slurring his words constantly. His subs are hats but most importantly I gave this guy almost 200,000$ I asked how much to side my main house to match exstension he built he said 15,000$ I had it done for $6300 from another company in 1 day which took his workers 2 weeks. He's a con artist. No one likes a salesman and Roger thinks he's the best! Clown!

They did a perfect job installing carpeting on a large staircase. Was not a easy job, some was an…read moreopen staircase and some was a closed. From choosing the the carpet through installation everything was easy. The 3 installers could not have been nicer, they stayed till after 6pm to finish the job - they came first thing in the morning. Best of all - the price seemed reasonable!! Highly recommend and I am picky.

Allen Carpet in New Rochelle, NY has worked with us on 4 different…read moreprojects during the past 10 years. Each one of them was not only a pleasure to work with the owner, whose name is Kenny, but their pricing was competitive, their selection of products like vinyl flooring, ceramic tiles and carpeting was abundant, and much more so than the big box stores. Their delivery and installation is performed by store employees who know their job quite well, and do the installation rather quickly, and to perfection. If you visit the store and give them a try, you will not be disappointed.

Wow!!!!! First Impressions is by far the best for home…read morerenovations. My plan was to renovate the kitchen and the floors through out the house. Paul, the owner, gained my trust instantly with his professional and personable manner. Paul was by my side throughout the entire process. For example, he brought me to the flooring store where he assisted me with picking the flooring with the best quality that would work for my home. Everyday, Paul showed up to the house and checked on progress and addressed anything that needed attention. Paul said everything would be done in 4 weeks. After seeing how well the renovations were going, I kept adding additional things to be done including a large beautiful built in for my den which has become the favorite room in the house. Everything was completely finished in 4 weeks. The crew showed up everyday on time. They were respectful, clean and helped out with extra things where needed. I have dealt with tons of construction companies and never had this exceptional experience. After working with Paul, I now consider him and First Impressions part of my family. Thank you to everyone from First Impressions.

Very poor after project follow up. I have a very small bathroom radiator problem. Basically, they…read moreinstalled the new baseboard backwards. This is simple and could be resolved within 1 hour. Four months later and their "plumber" has every excuse in the book for not showing up. Canceled several appointments with very laughable excuses. Showed up 2 times with a wrench and screwdriver only, no tubing or connectors to finish the job. I was warned and did not listen. Be very careful, Paul is very good when the project is being done and the money is flowing. After support warranty, no such thing from them. First Impressions finally resolved the outstanding problem to everyone's satisfaction. The project is now complete and well done. Now I can recommend their services.

Very expensive Very uncommunicative…read more Job left half finished We had to get outside help to finish their job that we paid way too much for. The pictures on their site look great and I wish we got that same service. The job took entirely too long. Workers would sometimes not come for several days. We would never get any information as to when they'd be here. Would not recommend. Look elsewhere

Unable to complete work as promised or within time frame. Subcontracts all work and does not…read moresupervise. Plumbers were an absolute disaster and John would not make good. Spent a lot of money for inferior work which I have had to pay other contractors to correct. Would not recommend.

My wife and I recently purchased our home. Not from NY, we were in dire need to find a quality…read morecontractor that was experienced and would not give us the run around. The crew did a great job in all aspects of quality and were extremely professional. It took about 10 days to completely remodel our bathroom and we couldn't be happier. We would highly recommend this company for any project.

They did a terrific job on my shower remodel and handled all the unseen water damage beneath it…read more They were very professional and easy to work with. The price was very fair and I'm very happy with the results.

We were very happy with the work that they did on removing our tub and putting in a shower. The…read moremen that did the work were efficient and thorough. They cleaned up every day. They also installed 2 toilets in both bathrooms. I would highly recommend them. If we had any questions Ben got back to us right away.

As always Ben Mele construction were top notch in the quality of the work they performed, their…read morereliability and their wonderful attitude. Everyone comments how beautiful my bathrooms are, and how the workmanship looks high quality. Their pricing was fair. They started when promised and completed when they estimated. Lucky to have used them.