The common theme to many reviews is poor management and customer service. We can attest to this!…read moreWe (2 adults) purchased the Summer 5 activity pass ($49 each) at 11:45 AM. We were able to ride the chairlift up and back. We went to get into the line for the Alpine Slide. Almost immediately, they closed everything down due to lightning strikes near by. 30 minutes and extended another 30 minutes after each new strike. Reading the website, it states that when a weather DELAY happens you have an hour to ask for a refund. It also says after 2:00 there are no refunds. If you use your pass at all, you get a partial refund (great! We'll take the 75% refund since we rode one activity and the delay kept getting extended) Holy cow the nonsense at the ticket booth! No refunds unless they "close". You can use it all season. Different terminology on the website and on the laminated sheet at the register. We were leaving to go back to AZ the next day so we wouldn't be back this season. It took 4 families asking for refunds and referring to the website's refund policy (delay vs closed not selling any tickets during the delay so are they closed?!!) and 3 levels of employees to finally get our money back and then finally admitting the policy terminology is contradictory and confusing and "will be updated and changed soon". The activities all looked fun and we understand weather happens but this has to happen a lot with summer storms. They really try to steal your money with a poorly written policy and a rude cashier who obviously never read the website. Questionable if we'll return.

while weather can't be controlled, the communication from the resort about the conditions was…read moreawful. by day 2 only 20 of the 107 trails were open. the office messed up my ticket exchange and i paid more for their mistake. ticket office staff was rude. we had an injured child skiing and while waiting for her to be brought down an employee told me to chill out and have a cocktail. staff was so rude. mountain was mug at the bottom. can't control conditions but your employees don't have to ruin the experience.

We had an awesome time in deep snow with great guides! They did a great job balancing risk…read moremitigation and the itch to ride the best pow. The crew was knowledgeable, amicable, and skilled. We chose to drive the long drive to Silverton (from Denver) expressly for the snowcat trip with this group, rather than staying closer to the front range of Colorado. The mountain was pretty much empty with fresh untracked powder. My only regret is that the day came to an end. To quote my 17 yo daughter, "It was pretty dang epic bro!"

Great time on the cat! Always helps when the guides are cool and know there way around the…read moremountain. San Juan mountains are an incredible back drop for a day of pow pow.

I had a very good time at Durango. Went down with some buddies on a late season weekend, so the…read moresnow wasn't great but the vibe was nice. Plenty of fun runs, and a decent amount of high speed lifts. The layout is a bit funky with some solid traversing and long runouts but overall still a good spot. We stayed in the village. Not much food that I know of in the village so we are down in the town of Durango. Had free days from a season pass from a partner resort so used those to my advantage. Great views and a pretty drive! In the words of the terminator, "I'll be back."

So much more to do here than the last time we came here. The all day pass is a good deal for summer…read moreactivities (we didn't choose this option) but the lines are long for almost everything. Didn't try the zipline, but didn't seem worth it based on the length. The inferno mountain coaster is an amazing addition, although we waited in line for 45 min for it. (Note that dogsledding tours are also offered in the summer as well. You just have to ask about it). The alpine slide has changed dramatically in the past few years (we used to be able to get buy one get one coupons for 5 bucks here, but now that tickets are $15 each for a single ride... that's a different story). Worth spending an afternoon here

Still fuming over $4,000+ lost on AirBNB with no notice that the ski instructors were revolting for…read morea $50 an hour pay raise, shutting down all but one lift and no skiing. Apparently the town was also getting crushed (servers, bartenders, etc) by this. SOME sort of news/press release would have saved countless people thousands of dollars. Previously I gave 5*because it is a gorgeous resort, lush skiing, absolutely magnificent views worthy of the hikes. Everyone in old town was so warm and welcoming. Expensive, but you get what you pay for!

There is not much to not like about this resort community other than the need to have a big bank…read moreaccount to make it through a week. There is a chill friendly vibe and it is beautiful . Fire pits are everywhere and there is a decidedly upscale feel but I did not find it overly pretentious.

Best mountain I've ever skiid at. There's so many runs and amazing snow here. So much to do and I…read morefell in love with the pizza at the top of the green runs I forgot what it was called. Had a great time & trip here with friends, would recommend to everyone!

Great mountain. Incredible ski school for kids and adults…read more Best snow in CO Great crowd....mostly friendly and chill No matter what the ski trip is trying to look like....wolf creek fits (ok, unless it's bougie....this ain't your Apres and designer coat spot) Family friendly Girl trip Guys weekend Spring Break Want to stay in the groomers, great it's close and easy to navigate. Want to explore and get more extreme terrain, take off towards Alberta lift and have your pick.

This was my first time here and I gotta say it's definitely a great place for beginners and…read morefamilies! I came to teach a friend to snowboard and by the end of the day she was doing falling leaf without falling!!! ;-) They've got 4 groomed trails, tree runs, a small terrain park, and 1 double chair lift. And for all you ice skaters, they've got a great skating area. Of course they also welcome cross-country skiers! Another plus is that this place is freakin' affordable! Check out these prices! Adult (19 - 64) $25.00 Child (6 - 18) $17.00 Child (5 & under) FREE! Senior (65+) $17.00 This is there extended holiday schedule: MLK Weekend: 1/17 - 1/21 Presidents Weekend: 2/14 - 2/18 If you're into night skiing, Kendall Mountain will light up the trails on three Saturdays throughout the season: January 19th, February 9th (with Snowscape Fireworks!) and March 23rd. Food vendors, beer and wine, a bonfire and a DJ will be spinning up some tunes all evening! Night skiing will run from 5 - 9 pm, and tickets are $25 adults, $17 kids/seniors, and children 5 and under ski free (day tickets, discount passes and season passes are not valid for night skiing). All in all I loved Kendall Mountain...even bought some KM swag, but I'm giving them four stars because the chairlift dismount was a HUGE drop and not very beginner friendly. Don't worry, I sill love Kendall Mountain but I sure hope they work on smoothing out that dismount!

OMG -- Kendall is my new favorite! What a perfect place for everyone -- nice short runs with…read moremultiple levels so you can work on anything. As a complete beginner, I found Kendall to be the perfect place to build some confidence! If you're in the Durango/Silverton area and thinking about taking lessons and getting started, skip Purgatory and come here for a top notch experience and a perfect place to begin. Save yourself the $$!

Absolutely loved the Silverton Train! The views were incredible, the ride was awesome, and the…read morecustomer service was top-notch. Everyone was super friendly, helpful, and made the whole experience even better. The service was fast, friendly, and professional, and the staff really went above and beyond. 10/10 would ride again--and probably take way too many pictures again. Definitely a must-do if you're in the area!

One of our favorite scenic adventures in Colorado was riding the Steam Train at the Durango &…read moreSilverton Narrow Gauge Railroad. My son and I planned ahead and purchased our First Class tickets several months in advance to secure our seats. The adults-only First Class car had sold out nearly three months ahead, but we were fortunate to obtain seats in the Prospector First Class car, which welcomes families. The First Class experience was excellent and included comfortable your own attendant, restrooms, individual padded chairs, unlimited nonalcoholic beverages, a souvenir insulated cup, and a keepsake gift bag. Guests were also treated to a blueberry muffin at the start of the trip and a chocolate chip cookie on the return journey, which added a nice touch to the overall experience. The scenery is truly the star of the trip. The breathtaking views of the mountains, river rapids, forests, and rugged canyon landscape are unforgettable and worth the price of admission alone. For the best views, I recommend sitting on the right side of the train traveling to Silverton and on the left side during the return to Durango. While the large windows provide good visibility, I found that photography from the seats can sometimes be obstructed. If capturing great photos is a priority, consider choosing seats near the middle of the car so you can easily anticipate upcoming viewpoints. Alternatively, seats near either end of the car offer quicker access to the outdoor platforms, where the best photographs can be taken. Passengers should be aware that the historic steam locomotive creates a fair amount of movement. The train rocks and sways regularly, which is part of its authentic charm, but those prone to motion sickness may want to take preventative medication before departure. The crew advises maintaining three points of contact whenever moving about the train, which is excellent advice. The journey is approximately three and a half hours each way, with several stops to refill water for the steam engine. While passengers are welcome to bring their own snacks, there is also a food and alcoholic beverage car available for additional purchases. This is certainly not an inexpensive excursion. Our two First Class tickets cost just under $500. When the staff asked whether it was our first train ride, I laughed and thought, "Yes, because this is probably not an everyday experience!" However, after seeing the spectacular scenery, I can honestly say it was worth every dollar. When you arrive in Silverton, I recommend heading directly to the restaurant where you'd like to eat rather than wandering around first. Time is limited, and lunch lines can become quite long. Silverton itself is a charming former mining town filled with restaurants, souvenir shops, and fudge stores. While shopping opportunities are plentiful, expect typical tourist-town pricing. Overall, this was a memorable and worthwhile experience that combined history, adventure, and some of the most stunning scenery in the Southwest. If you're visiting southwestern Colorado, I highly recommend making the Durango & Silverton Narrow Gauge Railroad part of your itinerary. It was an unforgettable highlight of our trip.

Like other locations I've stayed at, impeccably clean. I've become a fan of Club Wyndham for towns…read morewhere better-than-standard lodging options are hard to come by or it's a quick stay. This location was like its Pagosa counterpart, very clean, easy check in and check out, simple but impeccable, no frills accommodations. Not luxe per se, but simple and perfect for four nights.

An excellent stay! We chose this hotel based on proximity to main street and the train station and…read morewere very pleasantly surprised with the quality of our room. It was nice, clean, well-equipped, perfect temperature (adjustable) and had a cute little balcony. It was a few minutes walk from both main street and the train station; we didn't drive for two days! A few things to note: there is no room service (at least during our stay), the front desk closes at 9p - like most of the town, the vanity is a little dim for makeup and there are no vending machines or any way to buy drinks or snacks at the hotel. There is also a $12 parking fee per day that was not listed when we made the reservation. Overall, it was an excellent choice! Looking forward to our next stay.

Amazing views from this 7.8 acres, very private property just 10 minutes north of old town Durango…read moreadjacent to the posh Dalton Ranch. Perfect for a large family or a company retreat, this home would be best for a ski vacation. Just a mile off the main road to Purgatory (one of the best and most under rated ski resorts in America) the county road is well maintained in the winter months. Drawbacks: no hot tub or outdoor jacuzzi; in spring and fall the county road is packed with mountain bikers; summer can be hot in Durango and this property has no a/c. All in all an excellent place to stay!

From the owner: Luxury Vacation Rental for families and friends, destination weddings and anniversaries, business…read moregroups of up to 18 guests. The Main House has normally sleeps 8 in the 4 bedrooms, but a few more can be accommodated on a trundle bed set and/or an air mattress. The Guest Unit sleeps 6 in three bedrooms. Located in the beautiful Animas Valley, Red Cliff Guest House is between Durango and the Purgatory Ski Area making both convenient for winter and summer activities. Dalton Ranch Golf Club is only two miles.

What a great experience for people with little to no experience in the backcountry! I was nervous…read moreabout the avalanches, nervous about the terrain, just everything in general as we have never gone backcountry skiing but the whole operation ran very smoothly and we loved both days we went! They start by grouping people by activity level and aggressiveness desired, we fell into moderate for both. Different people in the our group in each but same awesome guide, shoutout to Cameron!! There's only one lift but the bus system and way they separate the groups is very efficient. The runs are amazingg and the I highly recommend the heli-drops. The next time we go back, we're definitely doing a 3 or 6 pack instead of just the one. The hiking is...brutal, at that elevation and when your legs are already tiring from going down the mountain, it was difficult for me. And I would consider myself a fairly fit person coming from Denver so already at a higher altitude to begin with. The second day seemed slightly easier than the first. The mountain is amazing, the town is adorable. As someone who wants to go in the backcountry but slightly nervous going without an expert, I really loved my experience. Our guide was so knowledgeable, asked for our preferences, and was super patient with me which I appreciated! I can't wait to go back!

Beautiful mountains. When we went it was covered with snow that too in May end. View from the town…read moreis awesome though.