First off, let me say that I have had multiple issues here but continue to give them a chance. Many…read moretimes, they end up resolved as long as you are present and insistent, but today really tops it. I booked my reservation in advance, more than a week. I was supposed to pick up today at Noon but received a call at 11:30 saying the car I booked had a flat tire and that they were going to get it fixed. They did not have another option, so I opted to delay my trip to wait a couple hours. 4 hours later, I still had not hear from them. I spent over an hour trying to get the branch to answer one of two phone lines. When I did finally get someone, he said the car was still at the shop, unlikely to return and they were too busy to update me. He also told me they had no other options. He transferred me to the Kearny Mesa location and told me he saw "two" available vehicles there. Of course, they too are completely sold out. I now am missing a minimum of a day of my trip, IF I can even find a car by tomorrow with ZERO accountability from this location. They did not care about my time, my waiting on them, my trip, or even to find me a replacement. It's pretty disappointing to have had these types of experiences with them and Enterprise. I've given them so many chances, from not having my car class, to giving me cars I had to instantly return due to needing service, etc. There are some really pleasant staff, but being "nice" doesn't fix the problems.

I am legit shocked with my great experience renting a car from this location!…read more So, someone pulled a hit and run on my car leaving such damage that I couldn't open up my drivers door. To drive my car I needed to go in the passenger door and maneuver myself over to the drivers side. If you think you'd be a bit clumsy doing this? Imagine that ramped up to a thousand and you'd have a little bit of an idea of how I fared before bringing in my car to the shop. They said it would take a week and off to rent I went! They are so nice at this location, and they don't pull the weird stuff many renting cars worry about. I can't recommend this location enough. No surprise charges, very kind people, and a ton of value when you're left in a tough situation!

I had an amazing experience at Mossy Nissan Poway! Carlos took incredible care of me from start to…read morefinish. I purchased my 2021 Tesla through him, and he made the entire process smooth, transparent, and stress-free. He was patient, knowledgeable, and truly went above and beyond to make sure I felt confident in my purchase. The entire team was welcoming and helpful, and you can tell they genuinely care about their customers. If you're looking for great service and a team that actually listens and delivers, go see Carlos and the Mossy Nissan Poway crew. Highly recommend!

This Nissan location is alright. I had my old car serviced here before a few times and my…read moreexperience was always short of meh. I found the service/mechanic guys to be a little pushy and it was a bit uncomfortable. Their prices for mechanical issues are a little high, but I think that's to be expected for a dealership.

Outstanding Rental Experience, Tony Always Delivers!…read more I've had nothing but excellent experiences renting from this location, and Tony is a big reason why. He's consistently professional, incredibly responsive, and always prepared with a car--even when I call last minute or need something for the next day. Tony makes the entire process easy, fast, and stress-free. It's rare to find someone so dependable and customer-focused, and it's the reason I keep coming back. Highly recommend renting here, especially if you want service that goes above and beyond. Thanks again, Tony!

Chose this location mainly for the convenience, and I'm so glad I did. Tony was great--friendly,…read moreknowledgeable, and made the whole process easy. I also appreciated that he didn't try to upsell anything and was genuinely helpful. Overall, a smooth and stress-free rental experience. Would definitely come back.

I've rented from this location a few times and had very great experiences each time! The two ladies…read morewho work there are amazing and super nice! They provided me great customer service each time. Most other car rental places are not like this. The cars that I rented each time were given to me spotless and in near perfect condition. I love this spot and will be doing all my car rentals here from now on.

Got there Saturday morning and no car available for our family road trip. The person at the desk…read moresaid this happens all the time and that people are constantly yelling at her. She said managers take the weekends off to relax so they left her by herself to clean out cars and handle irate customers. She said she'd be willing to put me on a waiting list and I could pick up a car on Monday if I got lucky. She was kind of enough to find another Hertz (Dollar) with a car, so a couple of 40 mile round trips and a few additional hours of my time and I'm rolling. Of course, no compensation or even responsibility taken for the trouble caused. I think this store could be useful if you were just renting a car for fun and don't really need it. But if you were actually planning to rent a car and use it for a task, you're rolling the dice.

These guys rock! Alway doing their best to serve people. I've yet to be disappointed here. Any…read moreissue is always resolved quickly.

I've had to rent a car here about 4 times (each time I go to the Audi dealership, they hook me up…read morewith enterprise) and I've had nothing but totally efficient, quick service--- and woo hoo, I get to drive a little chevy. haha. I hate how they upsell you the insurance, but I'm getting better at saying 'no' to that. They rock as far as renting cars.

The the people were very nice. We were picked up at the train station…read more What I did not like about the process was to find, as I was getting the car, was the $300 deposit required with all rentals. I understand the need for the deposit but to NEVER HAVE MENTIONED IT is wrong. Also, the person insisted that all charges had to be on one card. WHAT MALARKEY! Was I required to pay only with a card? If I wanted to pay with a card and cash would that have been okay? These folks need to get their act together. I won't use Enterprise again.

This review is first for Enterprise in Rancho Bernardo My wife reserved three weeks prior to the…read morepick up date of November 25 two days before Thanksgiving holiday it was confirmed for the big SUV like suburban or similar. She came on Tuesday the 25th to pick up. They said they have nothing and can only offer the Nissan Versa, which is a very small car for five of us to travel for a week. I got panic and called Enterprise in downtown SD, they found an Equinox which is ok for 5 passengers, I have a confirmation in my email also, drove down to get it. Same situation we don't have it. We only have a small car like a Corolla.. At this point, I don't know what to tell you just don't rely on enterprise Rent-A-Car you will be disappointed in both locations. I guess this is how they run their company. It is the company's model is to take reservation and deal with the delivery.

Zero Stars, this place will ever again, have my business…read more Advertised at "unlimited miles" booked online. At the counter they told us we are charged $350 if you take the car beyond "Southern California". No cancellation refund. We paid for our full 4-day trip, and didn't even end up renting the car. Employees are aloof to you, at best. Horrible service and employees couldn't care less.

This was a bad experience, saved only by Budget Rental in Poway…read more I tried booking a car through AARP. after filling out all the details three times the Budget website would not work with theAARP site. I eventually booked using the Budget number which transfered me to the Caribbean call center, which went well. On the day I went to collect the car at mid day, the office was closed. A note in the window said to call or text. I did and the person said she was out doing stuff and would be back. Fifteen minutes later I called again to politely enquire when she would back, thinking that if she was going be a while I would get lunch. She curtly told she was already there. Her manner throughout the transaction was humorless and unfriendly, despite my attempts to make light conversation. She then gave me a Nissan Altima, instead of the Toyota Corolla I had reserved. I queried this and was told nothing else was available. However, there were several Toyotas on the lot. Upon driving the Altima home, the left side suspension made a knocking sound, felt worn and I felt uncomfortable driving it on the freeway to San Francisco. I returned to the office but once again, it was closed, despite me leaving a message saying that I was returning. I called the number several times, no answer. I left several messages, no call back. I sent several texts, no response. Eventually, I called the main office, explained my dilemma and was advised to change the car at next nearest Budget center. Tony at Budget in Poway was extremely helpful, friendly and had me another vehicle in no time. I highly recommend using this office in Poway. A good experience. Tony said I could return the car to the RB Budget office, but I declined, as I didn't want anything to do with someone so unprofessional and devoid of customer skills. I will probably, not use Budget again, as RB is close to me and there is an alternative.

From the moment we walked in we felt welcome. The store front is a bit on the smaller side with a…read moresmaller lobby but it works. The staff is amazing and super helpful. We rented a car for the week since we had a few trips planned to/from LA and the OC plus it was move in day for our college kiddo. We rented a midsize SUV and I was given a choice between two cars. No muss, no fuss I was in and out with my rental in no time. Pro tip if you are a Costco member book through their travel website. Great deals plus they offer insurance which is pretty decent at a great price. Will be back in a few weeks again. For sure check out the RB Avis if you are in need of a rental!

B&B Appliances was so helpful for my recent remodel. From helping us choose the perfect appliances…read moreto installing everything once the remodel was almost complete. Every person at B&B was so helpful and a pleasure to work with.

If you are looking to rent a vehicle in San Diego for a VERY affordable price, then this is a great…read moreplace to do so! I rented a car from them in June. The car wasn't brand-new (nor did I expect it to be‼), but I just wanted something reliable that drove from Point A to Point B. My rental looked more than decent & was very dependable. I liked how convenient it was to drop-off my rental in their parking lot after business hours too! And I received my deposit back the next day. If you are looking for a car to look flashy in however this may not be the place for you. I subtracted one star because: Every time you rent from them, you have to pay extra for a credit check which I am totally fine with. However even if you rented a car from them a wk ago - you still have to pay for another credit check to obtain a rental. Also, I had reserved a rental using their online reservation system but when I called to confirm if the vehicle was available, the agent told me the reservation never went through. Finally, the rental car market was pretty much saturated in July (not their fault) + I was told to keep calling to see if they had any available rentals. The person who was answering the phones sounded a bit annoyed when I called multiple times. All in all, a great place to goif you are looking for an affordable rental car solution!!

I was expecting it to be less expensive than Enterprise, but it was around the same price.read more