I've been a loyal Hertz Gold member, but this has been the worst rental experience of my life. My invoices showed weekly charges around $500-$600, but Hertz consistently withdrew $700-$1,400+ from my bank account -- sometimes double the invoice amount. When I asked for clarification, they gave me excuses about 'Tesla Rebill' without providing any clear breakdown or explanation.
All charges were deducted under Hertz's name, yet they tried to shift the blame onto Tesla instead of taking responsibility. This is unacceptable and feels like deliberate overcharging. I've already provided my invoices and bank statements multiple times, but Hertz refuses to reconcile the difference or refund the excess.
Uber drivers and customers should be warned: check your bank statements carefully. Hertz is not transparent, and their customer service hides behind wordplay instead of fixing real issues. I will be disputing the charges with my bank and escalating legally if necessary. read more