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Alamo Rent A Car

3.5 (58 reviews)
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8 years ago

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7 years ago

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11 years ago

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14 years ago

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11 years ago

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8 years ago

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7 years ago

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11 years ago

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4 years ago

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6 years ago

Beat car rental experience I've ever had. Smooth and cheap. Why do all of the other ones take so long?

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9 years ago

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10 years ago

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8 years ago

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10 years ago

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10 years ago

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11 years ago

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10 years ago

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11 years ago

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10 years ago

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11 years ago

Clean car. Friendly people. No complaints. I will rent from them again.

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11 years ago

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8 years ago

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12 years ago

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11 years ago

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Ask the Community - Alamo Rent A Car

Review Highlights - Alamo Rent A Car

We chose Alamo through Costco Travel in our recent trip to Pittsburg PA.

Mentioned in 2 reviews

Read more highlights

Thrifty Car Rental

Thrifty Car Rental

2.5(14 reviews)
0.0 mi

I am writing to file a formal complaint regarding my recent rental experience at the Thrifty…read morelocation at Pittsburgh International Airport from March 24-31. I have rented cars many times and take the process seriously, and unfortunately this was one of the most unprofessional experiences I've had with any rental agency. At pickup on March 24th around 10:00 AM, the two older employees working the counter were dismissive and unhelpful. When I declined the additional insurance coverage--after having already confirmed with my insurance company that I was eligible and covered --the woman at the desk laughed at me, and in a snarky tone asked, "What's your insurance?" When I asked about how tolls were handled, she didn't answer me. When I asked whether my card went through for the rental after using the tap card option, she replied, "How should I know? You should be able to see it." Her tone and attitude were embarrassing and unnecessary, especially during a process that should be straightforward and professional. Additionally, I did not receive the Chevy Malibu that I reserved. I was given a smaller Nissan, and no explanation was offered. When returning the vehicle on March 31st, the process was equally unclear. There was no guidance on where to go or what steps to follow. When an employee finally appeared, I asked if everything was good and if I was clear to leave. His only response was, "You're good, bro." Again, this felt unprofessional, especially considering how important it is to ensure no unexpected fees are added after the fact. I returned the car clean and filled with gas, exactly as instructed, but due to the overall poor communication and lack of professionalism from the staff, I am concerned about billing accuracy and would like confirmation that there are no additional charges pending. I am disappointed that this experience has left me unwilling to rent from Thrifty or its associated companies in the future. I hope you will review these concerns seriously and take appropriate action to improve service at this location.

Patently dishonest. I reserved a "special" car that they made available through Hotwire. From past…read moreexperience, "special" car means that there is something "special" about it, such as a convertible, or a new, uncommon featured model like a Nissan Cube. I was promised, "Compact size or larger but priced low like a compact!" Well it made sense that mine was priced like a compact because it was nothing more than a compact (actually, a SUBcompact). It was an ordinary Nissan Versa, a small, somewhat uncomfortable car, with no "special" features and nothing else special at all. When I returned the car, the agent asked me how everything was. I said it was fine except for the deceptive advertising. She explained that it was not deceptive because "special" means that it is whatever they have available and it could've been an SUV! The fact that it was not an SUV, nor anything else "special" seemed to be lost on her. She continued to argue with me and said that a Nissan Versa was a midsize car, so in fact, it was a "special" car. Now, if you go to any website at all that evaluates cars, you will see that a Nissan Versa is listed as a SUBCOMPACT car. The agent said that nevertheless, Thrifty considered it a midsize car. I eventually became tired and increasingly frustrated arguing with her and suggested that perhaps it is not a best practice to argue with customers. At this, the agent argued with me about whether or not she was arguing. This made me think of the Monty Python sketch, "Argument Clinic". So I left, but I will not do business with Thrifty at this or any other location again.

Alamo Rent A Car - carrental - Updated May 2026

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