Cancel

    Open app

    Search

    Hertz Rent A Car

    1.0 (1 review)
    Closed 8:00 am - 6:00 pm

    Hertz Rent A Car Photos

    You might also consider

    Recommended Reviews - Hertz Rent A Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Hertz Rent A Car

    Verify this business for free

    People searched for Car Rental 126 times last month within 15 miles of this business.

    Verify this business

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    4.0(12 reviews)
    0.2 mi

    I reserved an Explorer (or similar size) vehicle on the Enterprise website for an eight day rental…read more Two days later I received a call from the Okemos location telling me they did not have a 7 passenger vehicle for me. Nor did they or any other location in the Lansing area have a mini van or larger SUV. They offered a Jeep Compass or Nissan Rouge for 3 full size adults, one with mobility issues, luggage and a wheelchair. There was no way we, the luggage and a wheelchair were going to fit in a Compass or a Rouge. No other action was taken, or offered, by Enterprise corporate or this location except asking if I wanted to cancel the reservation. Which I did as none of the offered options would work for our situation. Extremely poor customer service and zero help with the problem. I wish I could give a ZERO star review.

    Literally the worst rental car location I have been to, they cannot fulfill a reservation if their…read morelife depended on it. Will the guy that answers phones, is a joke and would assume cancel a reservation then actually resolve mistakes they made on their end,THATS LITERALLY WHAT HE SAID. Then he cancelled my Xmas resevation and acted like he really got me lmao. Like I can't just drive my vehicle? Well here ya go little guy. Youre just plain rude and should be kept away from customers, idk how he has a job. I'm assuming that's why he vacuums cars and answers phones for a living. I have rented from this place NUMEROUS TIMES and they have botched or last minute changed my vehicle to whatever I can't use almost every time. Go anywhere else or you won't get your vehicle

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

    See all

    Avis Rent A Car

    Avis Rent A Car

    2.4(8 reviews)
    5.3 mi

    This place is awful! My primary vehicle had engine problems beginning June of last year, I had to…read morerun a vehicle from Avis Michigan Avenue location from June to July of this year. my primary vehicle had engine problems beginning June of last year, I had to run a vehicle from Avis Michigan Avenue location from June to July of this year. The vehicle that I got the vehicle that I got from Avis was a Chevy Malibu. Avis refused to do any maintenance on the vehicle, the vehicle was in need of new tires brakes. It had a coolant leak. It was unsafe to drive from Avis was a Chevy Malibu. Avis refused to do any maintenance on the vehicle, the vehicle was in need of new tires brakes. It had a coolant to drive Yet every time I went to Belle tire who they use for service repairs are always declined, I was told this was common for Avis. Belle tire who they use for are always declined, I was told this was common for Avis. In April 2025 I was given a new rental vehicle and it was rolled hard and put away wet for like a better words, it was a Ford Mustang and have been repossessed according to the manager, Nick. The vehicle needed new tires there was extensive damage on the body debts on vehicle yet this is what I was given to drive Avis was aware that I had to use them so they didn't care what they gave me. The vehicle had not been inspected. It was not safe to drive and thankfully I was able to get rid of the vehicle July of this year. I returned the vehicle after hours after telling Nick the manager I was returning it only to find out upon checking was charging me $808 for I have don't know what. I'm assuming they charge me for the damage that was done to the vehicle yet when I got the vehicle the manager Nick was aware of the damage and he said it was noted. was charging me $808 for I have don't know what. I'm assuming they for the damage that was done to the vehicle yet when I got the vehicle the manager Nick was aware of and he said it was noted. if you are in need of a vehicle etc. do not use Avis. I paid them over $12,000 over the last year and drove a vehicle that was unsafe every time they know that you need them that you're in a bad situation and they will not give you a reliable vehicle, they will make sure you pay on time or threaten to take the vehicle, but as far as maintenance that is not going to happen. For your family sake, do not use work or anything along that line the will be you. They will not do anything to help you. They simply take your OK I'll pay this money. It's a bad situation but I'm getting a new vehicle. No, you're not they will give you a vehicle specifically sent to Uber gig workers. You're not getting a nice new vehicles that a regular customer receives. You will get a discount on your weekly rental, but the vehicle is hard put away wet the vehicle I had we're not safe to drive. I would not have them as my personal vehicle and I would never drive my personal vehicle. Brakes and and coolant leaks. This place is awful, awful awful please for your sake. Do not rent from them. If you're using it you will regret it. Thankfully, my credit card comes with fraud protection and my account has been credited for the $808. They charge me keep in mind. My weekly rental was only $290 per week. I returned the to the location where they came up with this other fee is ridiculous. I know they're trying to charge me. To the vehicle yet they gave me a vehicle that was unsafe to drive that had not been inspected. All they did was check back in and tell me to come get it. The vehicle was not safe and I'm so glad I don't have it anymore. It smelled like cigarette smoke. There's a large burning hole the back tires needed to be replaced and the vehicle only had 17,000 miles when I got it again. It has been repossessed according to the. This place will put you in a if you're using it for gig work, be careful you don't need a customer reporting that the vehicle was unsafe. I never felt safe in the vehicle I from them. What a joke what a joke what a joke Nick manager I'm not being personal when I say I'm stating a fact how in the world do you try to charge me when you know the vehicle was rolled hard and put away wet when you gave it to me it was and I hated driving thankfully, I was able to get rid of the vehicle and have my own vehicle to drive.

    we needed a large vehicle for our trip to Maine that could fit five adults with a go chair and…read morewalker for my handicap mother in law. We booked it online and before our pickup date, we clarified it with Avis/Budget (Juston). Juston went above and beyond helping us from start to finish. our trip was amazing and I believe it all started with the wonderfu help and service we received from our Avis/Budget rental off Michigan avenue in Lansing. Someone give that man (Juston) a raise. Thank you for a wonderful experience. The Smiths.

    Hertz Rent A Car - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...