I did a 1-day rental for a basic economy car just to take a drive in the mountains for the day. I…read morewas actually upgraded to a Ford Mustang (no extra charge) and had much more fun zipping through the mountains in the Mustang than I would have in a little economy car. Service was friendly and the rental process was easy and quick!

I picked the car and said emergency oil change and not full of gas and closed my trip tomorrow and…read morecar smells like a smoker was inside

Great experience with Alamo at Denver International Airport…read more I booked a midsize AWD SUV in advance and used Alamo's Skip the Counter option, which made pickup very easy. After taking the shuttle to the rental facility, an employee checked my confirmation and directed me straight to the vehicle selection area. My phone wouldn't connect properly to the midsize SUV I had selected, so Larry kindly provided a complimentary upgrade to a 2026 Chevrolet Equinox AWD at no additional cost. The vehicle was clean, in excellent condition, had low mileage, and delivered impressive fuel economy throughout my 7-day trip. The AWD came in handy during a sudden mountain rainstorm and while driving the scenic Old Fall River Road in Rocky Mountain National Park. The vehicle performed flawlessly. While summer pricing was higher than off-season rates, my research showed AWD SUVs are in high demand in Colorado during peak travel season, so the pricing seemed consistent with market demand. Returning the vehicle was quick and straightforward, with clear signage and a friendly attendant. Overall, another smooth rental experience with Alamo. I've rented from them in several states and have consistently received great service and reliable vehicles. Highly recommended.

This is a tough one. Everything went great until we left Alamo. The final check point too so long…read more But all else went perfectly and I will give it 3 stars. All together...it was OK. The counter person was very friendly and easy to talk with. I have attempted to find the name of the person who helped us, but I can't locate it. It was 7/8...11:37. Far left person was great. We rented the car for 5 days, and the Camry rode perfectlty. Thank You Costco for assisting me on this trip.

I was nervous to come here because of the bad reviews, but Liz rocked it. I had picked up a car…read morefrom Budget at the airport that started to overheat. Corporate sent me here. She didn't think she had an extra car to exchange for the rental I had, but she worked some magic and took care of me. She saved my trip.

If I could give zero stars I definitely would. We rented a vehicle for vacation. When we received…read morethe vehicle, the outside was filthy. We were told we could take it to a car wash and they would deduct up to $20 for the wash. The inside had footprints in the back as well as driver side. Also noted, there were no floor mats in this vehicle at all. When we returned the vehicle, we vacuumed out the vehicle top to bottom, wiped down the interior (even though we did not receive it that way) and windows. Photos are attached in the review of the returned vehicle. All of a sudden, over 24 hours later we receive a call that we will be charged $325 for cleaning the vehicle out. I was shocked. If you review the photos of the vehicle, there is no dirt, sand or dust in the vehicle. The vehicle was returned spotless. I will be fighting these charges as that is a little excess for cleaning. Steer clear of Budget in North Glen on 104th and spend the extra money at enterprise car rental. I read all reviews here and the cleaning fees are crazy. They do not clean the vehicles when you get them! Its your responsibility to clean it they said. Attached is also the Budget agreement paragraphs on returning the vehicle clean. Normal wear and tear is okay it states, but a piece of hair, or a piece of sand left behind is warrant for $325 cleaning fee?

Oscar saved our trip!!! I got turned away by the traditional rental car company but Oscar saved us!…read moreThe car was new and reliable in the snow mountain terrain. Thanks again Oscar!!

Fast, hassel free, free air port pick up, great service, and clean new cars. Upfront, transparent…read morepricing. I would definitely use them again.

Pros: short wait lines. they had our car we ordered. A midsize all-wheel-drive SUV. Lots of newer…read morecars to choose from. Cons: this company does not carry Subaru. But we got a Jeep so we hope that's gonna be good enough for mountain driving.

Kind of a rough day at national car rental after we flew into town for the weekend. They had…read moreminimal cars on the lot so it was very hard to find one that would fit our family. The only bright spot was Garfield at the exit window. He was very friendly and made the checkout process great. Great personality, funny and kind!

There's a reason it's rare to see an airport rental car service rated above one or two stars.. i've…read morebeen in the same boat usually airport. Rent-A-Car places are miserable experiences. I am glad to say this is that rare exception, Fabulous service, fabulous people, and everything worked like a charm. It's obvious that customer service is a top priority, and the entire process was incredibly easy, from picking up the car to returning it. They even checked in along the way to make sure everything was going well. It's very obvious everyone here is trained precisely to give great customer service with a smile not one person had a bad attitude What a great experience from start to finish. Keep up the fantastic work!

Warning: Take very good photos of any dings or dents and be sure to be very clear about the…read moreinsurance you have. During a recent visit -- and, importantly, this was days after major June storms had come through the area -- we rented a vehicle that had minor dents in the hood. It was raining slightly the night of the rental, so we couldn't see any issues clearly with a very wet vehicle. The remaining days were sunny, with perfect weather and we had no issues whatsoever with the vehicle. Upon return, an associated walked up to the car and begin evaluating damage without any acknowledgement. Then she claimed there was new hail damage and I needed to fill out an incident report. I indicated that there was no hail whatsoever during the sunny days of travel and, furthermore, I had coverage for damage and didn't need to fill out an incident report. She pressed the issue and got assertive in the process. I refused to sign and asked to speak with someone else given her lack of professionalism and clear lack of knowledge about the company's own policies. I explained the same to the manager who took the time to actually look up my record to see that I, indeed, had full coverage, did not need to fill out any incident report and was clear to go. Thankful for him, but highly disappointed in the experience with the earlier agent. So, yes, get the coverage. Know the policies. Take the photos for evidence.

These guys are true professionals. Small family owned and honorable. We have been doing business…read moreboth with our business and our personal vehicles. They have worked incredibly well with the insurance companies maximizing our insurance payout and satisfaction. I would highly recommend this group for any auto body needs.

I'm a skeptic and I hate dealerships. Love this Stirling local dealership as it's a family owned…read morebusiness with a great rotation of used cars. I wanted a 2019 Fusion Hybrid like my wife's car as it's a decent family vehicle with exceptional gas mileage. EB had a former rental vehicle in the same model and trim that I was looking for. Priced really well and excluded all the other guff that most big stores charge in "fees". Charged me a great deal on the car with none of the scummy dealership tactics. Set it up over the phone and the longest part of the process was my test drive. Great place to work with and really took care of me and my family. Cannot recommend these guys enough. Drove out in 40 minutes.

The worst part was waiting for a shuttle bus. Took almost an hour to be picked up in a crowded bus…read moreWhen we got to the rental place, there were only 2 representatives. But as the line grew 3 more representatives come to help. It took about 20 minutes to get through the line and to our ca Of course, our car was not available it the gave us a HUGE upgrade at no additional charges The representative was very helpful explaining how to avoid tolls and not pre paying the Budget high priced option In all my years of renting cars, my option is they are all understaffed and never a great experience This seemed a little better than most

The Express feature helps but still takes time to check in…read more No signs to tell you where to go and the lines are always long inside There is a monitor where your hand should be listed for the car you are assigned but ours never was and we had to wait. Each time we gave our info the next city branch did not have it. What? Drivers license and basic info somehow wasn't on the system? Frustrating

I prepaid with Priceline and yet I still came away with extra fees. I told the agent that I only…read morewanted the rental car and waive all the other extra services. Apparently the agent selected CDW. I couldn't tell at the time when I questioned why the overall rate was so high. I went believing what the agent told me as it had to due with the deposit. Now I am waiting for customer service to provide me a refund.... Otherwise: - Shuttle. I appreciate the free shuttle to and from the airport. The shuttle back was interesting as there was no personality and the driver didn't help or talk to the other customers who were strugging with their luggages. - Counter time. We must have came at a very busy time as it took an hour to get to the counter to be serviced. The agent was nice enough...other than charging me for CDW. - Gas stations are near the rental car location, no need to pre-pay for fuel even if you were running really really late to return

1-Star Review -- Buyer Beware Avoid NÜ Car Rentals at the…read moreoff-site Denver International Airport location. I prepaid through Priceline, declined the additional insurance and add-ons, yet was later charged an unexpected $244.72. Read every line before signing and verify all charges. I'm sharing this to help prevent other travelers from having the same experience. Buyer beware--choose another rental company.