All of their is broken and is constantly needing to have technicians to come out and swap out pumps or generators. Also, they entice their new hires with a $5000 sign on bonus and fire them before their probation period ends in order not to pay them the bonus. Also the manager Josh is hard to work with, I heard him whistling at his employees to come over to him like dogs. read more

All of their is broken and is constantly needing to have technicians to come out and swap out pumps or generators. Also, they entice their new hires with a $5000 sign on bonus and fire them before their probation period ends in order not to pay them the bonus. Also the manager Josh is hard to work with, I heard him whistling at his employees to come over to him like dogs.. read more

What a mess of a place. We needed a pickup truck rather unexpectedly. We placed a reservation for a truck and were told the reservation was set for the next morning. We left at 5am to get there by 7am when they opened only to find out that they really didn't open until 7:30am. No big deal. Then shortly thereafter we were told there was no reservation under our name and, most importantly, they had NO TRUCKS available. Ordinarily I would give this entire experience ZERO stars if I could. However, there was an exceptional employee, Lindsay, who tried hard to help us resolve the situation - she scrambled to call in a truck that was already out on a job. She saved the day and 2 hours later we were on the road, ready for our long haul to San Francisco. Staff even offered to forgo the mileage fee to account for the inconvenience. That's great since the delays we experienced because of his hiccup were nail-biting - we had to be in San Francisco by 3pm and we were losing precious time. When we finally returned the vehicle they told us they would send us an invoice rather than settling our bill right on the spot. Hmmmm that's not a good sign but what could we do? The ball dropped when we noticed there was a $118 fee in addition to the rental charge on our credit card - apparently this was a "convenience fee" for having to use a toll road on our trip. What's frustrating is that nobody from Herc Rentals informed us about this "fee" - if they had we might have tried to identify an alternative route to avoid the toll. Or we would have pre-registered the vehicle so we could have paid a $5 toll the next day, which is what we planned to do, versus a $118 fee. A big lesson learned here - save your time and go somewhere else! I know we will. read more

I was worried about renting from here after reading the reviews but my experience was awesome. Pete the head mechanic deserves a raise. I went there to see which of the tools they rented would be the best fit for the job and my physical strengths as a petite female. Pete patiently walked me through how I would operate three different tool options and answered all my questions. When it came time to go back and rent the tool I picked, Pete installed the custom chuck I bought, topped off the gas, and let me borrow a strap since I had forgotten to throw one in the truck. And when I brought back the tool I pointed out that I had accidently pinched a wire cover. Again Pete was there and said it was no big deal and that he could replace the cover. There can be a lot of stress involved in renting expensive tools that you aren't 100% sure will do what you need done. Having patient and cool people working at the rental place helped a lot. read more

I went in to rent a piece of equipment that we reserved a few days in advance. When I arrived, a gentleman helped me at the counter. He stopped and answered his cell phone and then took me out to inspect the equipment. When I asked about the guards being removed he said that they didn't take them off. I told him that I would need to take the guards off to get it into the back yard of our client. He dissappeared and I had to ask the yard clerk to hava a mechanic remove the guards so that I could finish the contract that I was working on. The first mechanic was too lazy to see that the guards were made to be removed and simply stated that they do not remove them. The poor yard clerk asked a second mechanic after I pointed out that we have used this model of machine before and finally agreed that he could work on loosening the guards because they were pinched closed. He was very helpful in getting this accomplished. I then turned on the machine to make sure that everything was in working order and found that the control for the hydraulics that move the tracks inward and outward did not work! Again, the helpful mechanic did some electrical troubleshooting and finally got the equipment operational. Two hours later, I asked to speak with a manager because no one behind the counter bothered to find out why I was still there after two hours! She finally apologized and removed the trailer rental fee. Be careful when renting from here. Make sure that all of the functions of the equipment that you will be utilizing is in working order. I wasted almost half of our day getting the equipment to the jobsite. read more

great service, helpful to oyr needs, mike and rick are great guys, i was glad we rent here, they had what we needed and if they didn't they would have it really fast read more

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Today I had a personal emergency that had nothing to do with renting a piece of equipment from Hertz Equipment Rental Corp. I am an African American female and they came to my assistance. I was greeted immediately when I entered their building and helped with my urgent situation. If I ever need to rent anything I will check with them first before I go anywhere to rent anything I will first find out if they have it. I commend James Marcoly and all the front counter staff on their very helpful and professional manner. They also have the most pristine public restroom I have seen ever. I have a Class A CDL and travel extensively so I have seen some restrooms and this business is in a class all it's own. Thanks for your immediate help. read more