Personable and knowledgeable staff! Service done in timely…read moremanner! Had to return for tire punctured with screw! They quickly repaired at no cost! Tire was then leaking went back and was resolved immediately! No place else I'll recommend!

Wow! My pal recommend Discount Tire when I had been going to their competition for years (you…read moreknow, the guys with the name flip-flopped). Anyway, both Tony and Jacob were outstanding! Tony gave me an amazing price up front, and told me that they would beat anyone (they even beat Coscto!), and did exactly that. During Tony's day off, Jacob took excellent care of me as well. They do what they promise, and do it well! I've now bought two sets of tires from these guys, so I'm now a repeat customer and will continue to go to them! They give you a free alignment check, rotations, nail fixes, etc all for free. I haven't used any of it yet, but those other guys I mentioned earlier will charge $200 for the same service, and still charge more for the tires! I simply couldn't be happier with Discount Tires and will keep coming back!

We had our Kia Sedona Van towed there since it was acting up - all "dummy Lights" (Check engine,…read moreetc.) were on. They determined that it was the Alternator & battery. After we drove away, the same thing happened a few days later. They checked things out again, made some adjustments and released the van to us. Again, the same thing happened again, so we had it towed to the Kia Dealer. The Dealer determined that the "After Market" Alternator was the problem and replaced it with a "Kia" Alternator, and things are fine now. This was an unusual problem, and they were very professional in how they handled everything. They agreed to reimburse us for the new alternator. Despite this problem, I would still do business with them and encourage others to use their services.

I spoke with Robert over the phone. Even though we did not use them for our van repair, I wanted to…read moregive a review of how responsive they were to my quote inquiry. Since we were traveling through when we hard our van challenges they were willing to accommodate us and get us in their shop the same day. Thank You Robert!

Driving from Tennessee to Michigan and had major tire damage (didn't know but felt it was off) and…read morethis amazing group helped us when the local Walmart wouldn't even look at the tires. And I have a tire plan with them. Aaron got us back on the road quickly and with a safe vehicle. Thanks for everything guys!!

My son's 2nd car was sitting for over a year and completely dead. Quick call to Firestone as it was…read morebeing towed to them and without hesitation they were on it. Quick return call diagnosed and ready the following morning with a few other recommendations. Loves how they gave it a good once over. Great group of folks working there

I was disappointed with my recent experience at this Goodyear location. I brought my vehicle in…read morebecause of a nail in my tire. Before removing the nail, the technician did not come to me to explain what they found or ask for my approval. I would have appreciated being shown the nail and having the repair options explained before any work was done. After the service, I asked where the nail was because I wanted proof of what had been removed from my tire. I was told they didn't have it and there was nothing they could show me. That left me feeling frustrated because I had no way to verify what had been found or removed. I also felt like the focus quickly shifted to recommending that I replace all four tires. While I understand that AWD vehicles sometimes require replacing multiple tires depending on tread depth differences, I felt pressured instead of being given a clear explanation with measurements and options. I would have appreciated seeing the tread depth readings and understanding why they believed all four tires needed replacement. As a Deaf customer, I expect to be treated with the same honesty, respect, and clear communication as any other customer. Please don't talk down to Deaf customers or try to smooth things over instead of providing straightforward information. Clear explanations, transparency, and respect go a long way. I also believe one of the employees would benefit from additional training in customer service, communication, and disability awareness. Because of this experience, I decided to take my business to a local family-owned tire shop instead. They explained everything clearly, showed me what they found, answered my questions, and did an excellent job. That experience reminded me how important honest communication and customer service really are.

I was in a bind with a flat tire 38 miles from home, on a Sunday. This awesome shop is open seven…read moredays! A friend at church fortunately had one of those portable inflation doodads, and filled the tire so I was able to head straight to Goodyear. Adam, the service manager, greeted me very cheerfully and I explained my situation, including that I couldn't just leave the car and come back due to the distance. He put me very much at ease (as you can imagine I was pretty frazzled), got my info right away and summoned a technician to take my car to the work area. I was able to relax in air conditioned comfort and even got a free cup of coffee while waiting. Before long, it was announced that the culprit was a leaking valve, which they promptly fixed. It was $25. They also checked/filled the other tires. A couple of people came in to pick up their cars while I was waiting and several phone calls came in. I noticed the high level of customer care that Adam showed to everyone he was dealing with, including me. I have a feeling this is a very high quality operation for purchase of tires as well and they also do other types of auto work. Recommended.

My car was making noises and I paid $3,400 to get new brakes, struts, wheel bearings, etc. long…read morestory short I have called 5+ times and been in 3-4 times and my car sounds worse. I was told "the sounds would stop on their own." Then, "it's not like a safety issue to drive it when it sounds bad." I shouldn't have to come in and beg for my repair to be done correctly. After months, thousands of dollars, and so many hours in and out of the shop, my car should not sound worse. I feel taken advantage of 100%

Like most places, they will gladly sell you $1,500 worth of tires and push their "free rotation and…read morebalancing". Well good luck getting in to have your tires rotated with out dropping off you car. I even tried to make appointment and was told they wouldn't do that. So they basically sell you something that doesn't happen without a lot of hassle. It doesn't take long to rotate tires, but it doesn't generate income so they just blow you off and put you out hoping you will not take them up on it. This is why the automotive industry isn't trusted. And by the way Goodyear on 747 is the exact same way. Shame on these snake oil salesman.

they repaired our tire. We set up an appointment. They took us on time, were courteous and quickly…read moreprepared our tire.

Purchase 4 new tires along with road hazard. The tires halfway through the warranty are about…read morebold. called the store, was told to call or email manufacture. Manufacture said the dealer deals with warranty. No return phone calls, no communication from the Corp. Office. If I could rate no stars, I would total rip off they will not honor or stand behind what they sell. lost my phone number as well once total waste of time and money. good luck manager is totaly lost as well.

First time customer went to get an estimate for a new AC compressor and an AC condenser was quoted…read more$800 for both and I had the owner / manager named Flaco take care of me and my 2016 Hyundai accent recently. The work was done in a few days but it was very efficient clean and the mechanic kept me up to date on the repairs of my vehicle. I had originally taken it to Jeff wyler Hyundai and they quoted me and out of this world place... I would I'd like to recommend Flaco at Peruvian automotive off of Princeton Glendale road in Cincinnati. He is a very honest trustworthy young man who cares very much about his customers and especially their cars. If you're tired of shopping around for the mechanic and you want the best try this place out. They have my recommendations on Yelp...

Chino is the best & most fair mechanic in the Greater Cincinnati area. 3 years ago I was told by 5…read moremechanics that my SUV was beyond repair. He saw it & gave me a $200 estimate for fixing it & it has kept going with minimal check ups. He is not in to steel your money. If he needs to work on your car he will tell you how much it is. If he just looked at it & did nothing he will tell you you dont owe him anything. A very decent man. He speaks english & spanish & is ALWAYS available on his mobile phone. Hope it works for you how it has worked for me.

I came in close to closing with an issue with my tire. They were super nice and helped me out. They…read moregot me in and out quickly. I really appreciate it!

pricey,$30-50 more than others, asked for tire rotation and to top off fluids, NEITHER was done,…read morebut assured it was. Never going back

If I'm honest - having to take my car to a "car shop" even for routine maintenance is like going to…read morethe dentist. You know you need to go but you don't want to. So I'm happy I've found Christian brothers. They have been very transparent, have great service and fair pricing. The staff is constantly pleasant and responsive. We've taken several cars there and each time have received good service. Today was an oil change. I appreciate the free inspection to know what needs to be considered for future work. They also give photos of the items in question. The waiting area is always clean and comfortable. When I picked up the car there was a handwritten note thanking me for the business. In this day - any thank you note is an above and beyond gesture, but to have it hand written was a pleasant surprise. I will definitely continue to do business with them.

He made it right i can't fault them for that actually. Did the right thing. I should have waited…read morebefore i ripped them apart. Honest shop.

They are the best. I would recommend them to anyone who wants personable, fair and reliable service.read more

I called to get help with pricing for a tire and the man who answered was very rude and gave…read moreterrible service over the phone. I wanted to replace all 4 of my tires, but if that's how they treat customers over the phone I wouldn't want them touching my car. I'd recommend going else where.