Stayed for two nights and this place was ok at best, when you factor in the ridiculous price it's definitely not worth it. I've stayed in many places in montauk and this place is very low on the value scale. For example, you can stay at Gurnerys for not much more yet get so much more. A MUCH higher aesthetic, a spa, restaurants, a full staff at your service at all hours, patios, bars, etc etc. Here you get an old condo, cheesey 1980s beach decor, a meh pool, old rubber beach chairs, a tiny "gym" and the best part, absolutely no one available to you after hours, which presented a big problem for us when we got locked out of our room at 5:30 pm Saturday. They only issue actual keys for the room and they only gave us one at that. When I realized I locked myself out I went to the office and saw that it was closed. No worries though, certainly there is an after hours contact. Well, there was a number to call but it went straight to voicemail. No outgoing message either so I had no idea if I was even calling a relevant phone number. Regardless, I left a message after calling numerous times. I also called the front desk and left a message there. I emailed Ken, a manager or something, at his work email and his private email which I googled. I tried finding his phone number via google, tried about three numbers, no answer. So now what? I called the police. They said they'd see if they could find them. In the meanwhile, my husband suggested we climb onto the second floor balcony. I told him he was insane. After an hour of no response and realizing we had nothing but our phones with us, I grew more desperate. I didn't have my car keys or wallet. If we didn't get in we were spending the night in the car, which luckily was unlocked. So after looking at what the climb onto the balcony would entail I decided I would do it since I'm much more flexible than my husband. With him spotting me I went ahead and climbed onto the balcony and we got in. I didn't end up hearing from anyone from the hotel until 11:30 the next day!!! The response was that he hopes I was able to successfully find the after hours contact information. Yes Ken, I was successful in finding the after hours contact information, that part was quite easy. It was getting a response from your after hours contact that wasn't so easy. I responded to his email and explained what happened and the worst part? I have yet to get any sort of apology. He simple hasn't responded. Shaking my head. I've read other reviews for this place and seems I'm not the only person to have had this type of issue. If your looking for a good place to stay in montauk I highly recommend The Beachcomber. Less expensive and better all around. read more