I hired Ben to replace a failing head gasket, a very labor-intensive job. He offered an extremely…read morefair quote, nearly $3000 cheaper than the auto shops quoted. He was quick to provide next-day availability, and worked away for three long days, staying late on the last night to make sure my car was ready for work the next day. Unfortunately, we encountered some technical difficulties late at night that stumped us. Ben spent the night researching what the problem could be, determined to get my car back on the road as soon as possible. My car runs like new, all thanks to Ben's hard work and determination. Ben is experienced, reliable, genuine, friendly, and will get the job done no matter what it takes. Thank you!

Needed brakes worked on. He was friendly, wasn't condescending, efficient, and effective. Plus he…read morewas very generous on the total I owed him for his work. I will definitely contact again!

The young man running this business is awesome We were from…read moreout of town driving thru on a Sunday Had a broken brakeline and he was able to fix it and our crew back on the road Highly recommended!

From the owner: 30+ years in the automotive field. Automotive lockouts, mobile mechanic, aftermarket system…read moreinstallation, emergency roadside assistance, jumpstarts, flat tire or out of gas. If you need help I will try to make it happen. Friendly and fair.

Ryan and Jesse have the magic touch -- super speedy service, and they got me back into my jammed…read morecar door in literally seconds (and didn't judge me when it turned out the door just needed a little muscle and finesse)!

Got a popped tire the other day and called to have someone come change my tire. They said they…read morechanged tires but, "We don't change tires on Volkswagens because of the socket size." Thought that was a pretty weird set of parameters for a roadside assistance company to have, but it could have been pure miscommunication. They did end up recommending me to Collins Brothers Towing, who did a great job, so everything worked out in the end. Moral of the Story: Just be aware that if you have a Volkswagen, or any car with metric unit measurements on the lug nuts, they might not be able to help you with your tire!

They responded very quickly to my request for a tow. They were able to get me lifted out of a high…read moretraffic area and to my auto shop quickly. They were courteous and nice to work with!

terrible service they came to jump start my car and they…read morebroke the hood release cable from continuing to pull on it after the hood latch had already released. they refused to fix it or replace it. they left my with a broken hood release and no way to access the battery under the hood to get my car jumped and started!!! smh

If you need to fix your vehicle or want an expert to take care of it, go to Rice Lake Collision…read moreCenter! Adam and his team are passionate experts who will return your vehicle looking better than the day it was brand new. They care so much about every detail! You will not find a better place to care for all your vehicle's needs! I am embarrassed to admit I needed to take my beautiful truck to them because I backed into a building. Adam and his team fixed everything on my truck and returned her to me looking more gorgeous then ever! They went the extra mile and let me know that my truck needed to visit a dealership due to some recalls I was unaware of. I cannot recommend them enough! You cannot put a price on the peace of mind you get when you know you are cared for as a customer. Thank you so much everyone at Rice Lake Collision Center!

DO NOT USE THEM. They are the worst company ever completely rude and will try and rob you by…read moreovercharging you for mileage you don't use so I repeat do not use them I would rather burn my car down and get another one than go threw them. They will steal anything and everything from you. Not to mention they will cancel your call without telling you leaving you in the cold waiting for hours to find out they aren't coming. they were supposed to tow me I waited for over 4 hrs in single digit temps 7 dergree temperatures just to find out they canceled on me saying I did when I didn't. I would rate 0 stars but it won't let me

I had a vehicle towed to Collins brothers. When we went to retrieve our stuff out of the totaled…read morevehicle, they were unbelievably rude. We were treated like criminals, they treated us like they were better than us. I understand they need to follow rules, but they were the most disrespectful and rude group of people I have ever seen or dealt with in my 50 years of life. So much so, that this is my very first review of any type of business. I will never use them again and I recommend other people do not either there are 16 other credible tow companies within the city.

My grandson was in an accident on 7/4/25. USA Towing and recovery towed his vehicle, it was…read moretotaled. Cole was so helpful, he even retrieved some important items from the vehicle and mailed them to us for FREE. A+ Company Highly recommend!

These guys are absolute crooks. The bald man I dealt with was 45 minutes late to meet me at the lot…read moreand extremely rude: his behavior was not normal at all. Don't send your wife or girlfriend to deal with these people, and pray that you never have to.

I needed a tow and Lowell was there about 10 minutes after I called. He hooked my car up quickly…read moreand brought my car to the dealership. He was very friendly and accommodating. I would highly recommend this service to others.

Awesome service. I got a flat and they took me right in and got my tire repaired on the spot. Even…read moregave me a ride to nearby bar to grab a beer while I waited! Thank you!

I have been here twice, and both times I received excellent service. I am 100% satisfied with their…read morework and truly appreciate their professionalism. I will definitely continue bringing my car here in the future. Highly recommended!

Brought my car in for some highway noise to be diagnosed. They used to be straight shooters , but…read more today told me I would need $2700 worth of suspension repairs and new tires. Better get a second opinion if you go here, had it checked elsewhere and I only needed $600 in new tires. I will not buy the tires at this shop !