This Shell gas station is probably the worst one out of the bunch around the area. Fueled up and opted in for a car wash. This place never has receipts at the pumps, (I.e need the car wash code). I walked in and saw a big o sign that states cashier lane closed, went to the other cashier lane like a normal person would, stood there, cashier look and saw me standing there, while he was playing aorund and stacking scratches card by card. I stood there for about few mins and did not want to by rude, he still just stacking away card by card. Few minutes later, he says "are you ready". I've been ready, I've been just standing there looking at him, i stated "Yeah", then he points over to the close cashiers lane. I then walk back to the close lane to get me receipt. Mind you the close lane and open lane is arm length away on his side of the counter. I'm not even mad about walking in and going from one side of the counter to other side to get my receipt. I'm just amazed on how some functions. read more

I've been going to this shopping center for years and somehow never realized there was a Shell station here! With gas prices being absolutely ridiculous right now, I'm especially grateful to be driving a hybrid these days. I mainly stopped by to use my Ralphs rewards and save a little money at the pump. The station itself looks pretty decent overall, and the pumps appear newer -- although they definitely didn't behave like it. The first pump I pulled up to had an error message on the screen, so I had to move to another one. The second pump worked, but very slowly. It asked me to insert my card, then seemed to lock it in the machine forever while the prompts slowly loaded. Thankfully it eventually worked and I was able to complete the transaction without any further issues, and got my card back! They also have a car wash and offer a discount when purchasing gas, which is a nice perk. Overall, not a bad stop once everything finally got going. read more

This Shell store is horrible...they won't let you cash out on lottery scratchers of $100 or more. So what's the point of buying lotto tickets here if you cant cash them out? The gas pumps also have credit card skimmers in them...beware! read more

I was at the store and Ginger was very helpful she has a good customer service and I do recommend that you shop at the store. read more

Heritage Village Shell - Gas Stations Near Me - Fontana, California

This station sucks, I went to put gas at 2 AM. The machine had an error while reading my digital card and still put a hold on $90 from my account. Now going on 3 days that the hold has been active. read more

Came here specifically to use the Ralphs rewards fuel points to fill the car, since gas prices have gone up. The pumps are newer than some other Shell stations so the process was very easy. Simply entered my Ralphs rewards number and it automatically applied the max discount of 50 cents off per gallon, which saved me quite a bit on a whole tank. I did not go inside, but the pump area outside was clean and maintained. read more

Heritage Village Shell - Gas Stations Near Me - Fontana, California

This Shell gas station with a self-serve drive-thru car wash is off the beaten path and makes life oh-so-convenient. If you shop at Ralphs, you can redeem your gas rewards points here. Simply enter your Ralphs Rewards number when the screen on the gas pump gives the prompt. (Most of the screens are etched with graffiti making it a challenge to see the prompts.) 100 Ralphs points gets you 10 cents off per gallon; 200 points is 20 cents off per gallon.If you purchase a car wash, there is an additional discount on gas. The drive-thru car wash is simple to use. If you buy a car wash at the pump, your receipt will have a code that you enter at the car wash entrance kiosk. You can also buy a car wash at the kiosk or inside the mini mart. In addition to the car wash and mini mart, there is a small Mexican fast food restaurant inside (no drive-thru). Convenience is what keeps me coming back to this Shell station! read more

Heritage Village Shell - Gas Stations Near Me - Fontana, California

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My credit card got skimmed here. Luckily my bank realized I wouldn't be spending thousands on groceries on the East Coast. If you must come here use tap if you can. Be careful outside since they must be letting shady activities happen right in front of them read more

The place is dirty. The lids don't fit the cups. The counter had coffee, soda and other liquids on it. No one wiped it down. Dirty place, lazy employees, don't waste your time. read more

The machines here really need an update! It always sends me back to the main screen after I input. y fuel rewards ID, no apple pay, and honestly just seem sketch when you use card. The workers inside are always nice and helpful with things like Fuel Rewards so if you're trying to use it go inside. Overall, major inconvenience problems. read more

Heritage Village Shell - pump 4 - Gas Stations Near Me - Fontana, California

5 STAR GAS-STATION! Plenty of pumps, with spacious room between each pump. This shell is located on baseline, in a nice area where no homeless or change beggars are to be found. Self-serving stations as you'd expect, with credit card processing at the pumps with the ability to opt for a car wash if desired. Additionally, there is a Mexican restaurant inside the station should hunger be approaching ;) Restrooms within this place are well maintained. There is graffiti inside of them "etched into things, private" but that's natural when you don't lock them, and anyone uses them, abuses them, but nonetheless they're fully usable and aren't a disaster. Another cool thing about this station is they have vacuums available for a few quarters as well as water, and air. Need propane? This station is the perfect spot -- they individual cages full of propane tanks; they must sell a lot of them. Overall, nice staff, beautiful station, nicely maintained and an array of snacks available inside too! This is a 5-star station. read more

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Review is for the drive thru car wash. This one uses the large/ thick vinyl bristles that seems more damaging to the body of your car. Was hard enough to smash open my gas lid which needs to be pushed in then it pops out. Also the drying process is two dryer cans at the end you have to drive slowly thru on a 120sec meter. Rear of my suv was still dirty. read more

I came here this morning to buy my kids some snacks before school. The cashier scanned each item twice and over charged me. Never gave me my receipt and treated me with disrespect. The manager is also rude to me every time I come in here. This store really needs new management and employees. I definitely won't be coming back. I hope corporate see's this and makes some changes. read more

Can't see anything on little screen at the pump..The local gangs decide to tag their name on it and it blocks everything. Car wash is horrible, but it's only 9 bucks so can't expect much. read more

Highly recommended. Went to get gas today and I noticed the store was immaculate. Matt aka Bruce Bruce was very knowledgeable about the dip (chewing tobacco) they had in stock. Thanks Matt! read more

The worse service and gas pumps in the area. Located in a nice location but the pumps never work and you can't even see the screens. Only have one star because thankfully they have gas in a convenient place (rolling eyes) read more

It's crazy because I never leave reviews really unless I have a terrible experience and come to find out I already left a review for this gas station. 2 years later, STILL Horrible. read more

This gas station is TERRIBLE!! I will never step one foot into this gas station ever!! They have the worst costumer service ever.. The attendant Jacelyn that works there is so rude and not helpful at all!! read more

Once again , another station that makes you come inside to pay because the pumps are not taking cards...a pain in the ass if you are handicapped like me read more

Absolutely terrible consistently. Have had to drive away or to a different pump almost every time. They never replace the screens you need to follow to get gas which are so scratched up you cannot read. WTH? read more

Every time I come to this gas station I have problems. The pumps don't work correctly. Please go to another gas station to avoid headaches. Ruined my day. read more

Went in to pay for gas. Rude gal behind counter said she had no change. Way to go....never going back!

Thus station is easy to access and get back on the road from. The lot has enough space maneuver without being crammed with other vehicles. Always clean and service is great. read more

I like their gas better than the Chevron across the street, which is always busy for some reason. I never go inside, so I can't speak to the staff or convenience store. I like the video screens at the pump, but the screaming Spanish commercials for the lottery can be annoying. read more