we have had our Woodplay set for a year to the day of this review:…read more Pro: - Install was professional and well done - Customer service was great in walking you through the process Con: - Quality of the wood/stain finish it showed signs of wear in 6 months on areas that don't have kids on it (roof) - when I called and asked about this, they said all play sets are recommended to have a "service" done 1 year after purchase. - the stain they use is $100/Gallon, if I'm paying $100/Gallon for stain it better not wear off in less than a year because of rain - Cost. you get similar quality from Costco Overall, if I had to get another play-set I would probably purchase plans and build it myself with quality wood.

Kids had a blast at a birthday party here. The staff was friendly and cleaned up after us :)read more

Just wanted to say that Ryan was a pleasure to work with. He was professional and knew all his…read moreprotects to precision. Ryan worked with us in all the details. He made our purchase of a 24 foot round pool an easy task. I highly recommend backyard playground.

These guys do great work fast. Via a couple emails, we discussed what we were looking for, made…read moresome modifications, and came to an agreeable price. Mark came out a few days later and looked at our backyard and we decided on a good location. He brought some props to show us the structure's footprint and helped us understand what he planned. Then 10 days later, they showed up on time and said they would be done within 4 hours. In just over 2 hours, I think, the work was all done. There was no funny business, unlike my last experience with a contractor, and everything was settled cleanly. The structure is sturdy, beautiful, and immensely fun. My son plays on it nearly everyday, as long as there's daylight and the temperature is at least double digits. This playset will last a long time and see many years of hard play. Maybe someday down the line, we'll contact Mark again and see what kind of additions we can make.

Our order for a changing table was delayed over 2.5 weeks from the latest stated delivery date…read morewindow on our purchase. We waited 12.5 weeks to receive one dresser. The store owner, Jeremy Person, stated that he had no control over orders arriving late. He took zero accountability for the delay, and he took zero accountability for the order being incorrect when it finally arrived. I do not understand the positive reviews of this business. I will never shop here again.

I almost never leave reviews but I felt like I needed to here. We purchased a crib from Tots to…read moreTeens around March of 2022. While the sales people at the store are very friendly and the furniture they sell is high quality, we had a terrible experience with the people that deliver and put together the furniture. When the crib was initially delivered to our home, it was too large to fit through our small doorway to our nursery so they brought it into the nursery in pieces and built it there. Unfortunately, when we were moving out of our home a few months later, we realized they had used power tools to put the crib together and stripped the screws so badly that we were unable to take the crib apart to bring it back out. When I called the store, all they did was say they would order new screws for us. I was on my own to take out the screws they had stripped and take apart the furniture. It was a nightmare but luckily I was able to do it. I really wanted to love this place and had a great experience initially but the delivery and installation was horrible and they did little to resolve the problem. If you shop here and buy furniture, just be sure to check the screws before they leave so you're not stuck in the same situation I was!

Excellent quality handmade wooden furniture and a huge variety of playsets and outdoor buildings -…read moreMy first stop if I need anything outdoors, and I'm so excited for the craft fair they're starting soon!

From the owner: We have many products available including Amish made Outdoor Storage Buildings, Metal Carports,…read morePlaysets, Playhouses, Outdoor Play Equipment, Trampolines, POLY Furniture, Yard Decor, Home Decor, and Handcrafted Outdoor Wooden Furniture including swings, benches, picnic tables, chairs and more!

This place is absolutely amazing! The plant selection is endless. They even have bee-keeping…read moresupplies as well. Every person we spoke with was knowledgeable and very courteous. One very kind worker even walked around with my wife looking for a particular plant before realizing they didn't have it. Additionally, they have a wide selection of pots and gardening tools. If I lived closer, I would be here quite often. Great establishment.

I had so much help on my trip there. I needed help with outdoor winter plants and a woman gave me…read moreso much of her time. I think her name was Mary (? It did start with an M. Then I went inside to ask about a houseplant. John gave me such fantastic information. Neither seemed rushed. Then when I was checking out I marveled at a small gourd at the cash register. The check out woman told me where they were and how much they were ($1).

My wife wants a Gazebo, & I might get her 1! Don't know which amenities she wants.I know I want…read moreelectricity added to the structure & some benches.

Quality products that will last. Kind, knowledgeable, and professional service from a family owned…read morebusiness that cares. We purchased patio furniture from GreyFox Outdoor last year and are 100% satisfied with the product we received and the excellent service from Betty and Sam! Highly recommend choosing GreyFox Outdoor for all of your high quality outdoor furniture needs. When you walk into GreyFox Outdoor, you immediately feel at home! Sam and Betty attentively answered all our questions and let us lounge and try out their furniture during several visits while our 2 year old played on the outdoor play set they have in their showroom. What ultimately helped us make a decision was the 20 year manufacturing warranty on the polyethylene furniture they carry. Once we chose a set, the ordering process was easy and when the shipment came in, Betty and Sam worked hard to make sure we were satisfied with our furniture. They helped us set it up on our porch and cleaned it upon delivery. We were thrilled! 10 months later, and we are still enjoying our outdoor furniture and look forward to many more years of use! The pillow covers are easy to clean, thankfully. However- note if you have small children, maybe the darker color cushions would be best! Ultimately, we had a great experience at GreyFox outdoor and highly recommend checking them out!

While we didn't buy a playset from here, we did have a birthday party and it was absolutely…read moreperfect. We have a 5 and 3 year old and it's hard to find a place that will suit both of them and their 9 year old sister. From the beginning it was just perfect. The staff was wonderful and acccomodating. The entire facility was extremely clean and even had table covers when we arrived. They were beyond helpful and even let us use the fridge to store our waters. You can bring in food and anything else you may need. If you are looking for an outside the box option for your kids -- this is definitely it!!

From the owner: Backyard Paradise offers high-quality outdoor playsets in Greensboro, NC, as well as basketball…read moregoals and trampolines for both residential and commercial customers. Our products are superior to our competitors in terms of durability and affordability. As a smaller company, we take pride in providing exceptional customer service to our clients. Whether you're looking to create a fun and safe play area for your children or want to enhance your business's outdoor space, Backyard Paradise has everything you need to make your backyard dreams a reality.