I had a very frustrating experience with Affinity Gas regarding a water leak issue on my tankless…read morewater heater. I initially called them because water was collecting on top of the unit. The technician came out on February 2nd and diagnosed the problem as the intake pipe, saying it was taking on water due to its slope/location. I paid $155 for the diagnostic and an additional $150 to have the pipe cut/adjusted. I was told this would resolve the issue. That same night, water was still dripping down and collecting on the water heater -- the problem was not fixed. I called them back within their 30-day warranty period to recheck the issue. This time, I was told the real problem was actually the exhaust pipe, which they said was not glued, was the wrong type of pipe, and was no longer code-compliant. They then quoted $1,600 to redo it entirely. My concern is that if the exhaust pipe was visibly incorrect and not glued, this should have been identified during the original diagnostic visit, especially since venting was already being inspected. I was not even asking for the original $150 repair to be refunded -- I simply expected the warranty visit to be honored. Despite this, I was charged another $95 just for them to come back and tell me it was a different issue. Charging an additional service fee when the initial diagnosis was incorrect and the issue persisted immediately feels unfair and unprofessional. I expected better troubleshooting and accountability, especially after paying for a diagnostic and being within the warranty window. Unfortunately, I cannot recommend based on this experience.

$350 to hook up an oven!! That's highway robbery in my book. We were told a $95 visit, but the…read moreservice call charge was not an honest estimate. I spoke with Matt, the company owner, asking him why he was charging so much to simply hook up an oven? He wouldn't answer. Then he told my daughters's college roommate, "I would have done it for free, but not after Being challenged on the price. " I would not recommend this company without an upfront written estimate.

this is the second time David Dees has come out to do work on my house…read more he is a great tech and ambassador for this company very knowledgeable, neat, thorough and professional. his assistant with him, dont recall his name, was awesome, too! They have also been to my house before and have given honest appraisals They came with a good recommendation and it was well deserved

Total bunch of frauds. They do cheap work and it shows. This is not a professional outfit. They…read moreare widely regarded as the bottom of the barrel in their industry.

Their work is good, I think. Their customer service is abysmal. They got me to sign a service…read moreagreement several months ago and I been trying since mid-August to schedule service. Every time except one I went to voice mail. I left a message each time, but received no call back. The one time I got a human was near the end of the day. He said he had to leave but would call me back the next morning. That was 2 weeks ago. No call. My service contract (which I cancelled this morning) was on a generator for my house. I live in Florida and it's now peak hurricane season. You would expect them to be particularly responsive now.

Cannot say enough good stuff about this company! They are responsive, on time, efficient, and…read morekind! Josh and Samuel came first thing this morning and did an amazing job in hanging a chandelier in my bedroom and replacing a flush mount in my bathroom. I used another company before and they wouldn't even return my phone calls this time. I was so frustrated and got immediate service once I called Holly Electric. I also use Holly Electric to service my generator and receive the same great service. Highly recommend!

We've had our backup generator installed by Trademark, the guys come out every 6 months to service…read more Always on time and very knowledgeable. Can't forget to say friendly too. Any other electrical issues, we call them. Thank you.

Extremely frustrating and disappointing experience, Great sales job, but short on deliverables,…read morequality and communication. Technician removed already installed surge protector while installing generator apparently just because it made his job a bit difficult. After calling the office few times and talking to the part owner, another technician came to reinstall it and said it was a mistake to remove it. Each of their technicians and managers tell a different story and blame each other. Instead of getting informative and timely updates, you, the customer, have to follow up to get updates and documents. Totally frustrating.

Paul is the best electrician around. He's been doing it for more than 20 years and his expertise is…read moreunmatchable. He has wired two homes from the ground up for us, done an electrical remodel and repaired electric damage from a lightning strike. I would recommend him for any electrical needs!

When we needed an electrician to wire our new Cummins 20 kW generator we considered Black Creek…read moreElectric Services but since they an hour away and several trips would be required we decided to use a St Augustine local company. We were wrong and should have used Black Creek. The electrician that we hired did good work but he lacked sufficient detailed knowledge of Cummins generator wiring requirements. As a result there were some glitches during the installation. Even though we had not hired them Paul Allen from Black Creek during three separate long telephone conversations analyzed the problem and gave use invaluable help in resolving the issues.

Mowing your lawn is enough of a chore - Ten Little Engines definitely makes it less of one. David…read morehelped us every step of the way to choosing a mower that was perfect for us. Customer service like this is hard to come by.

my grandma brought her lawn mower in, just a regular push one nothing fancy, it took them about a…read moremonth to get it fixed. we bring it home and nothing it won't start. We put gas, and oil in it. let it sit and still nothing won't crank. we brought it back for them to fix it again and this time they said everything works. low and behold it doesn't work. another week of waiting for nothing. it did crank and stay on for maybe a minute. paid almost 200 for nothing.

There are SO MANY sole proprietorship that make ridiculous commitments and then don't live up to…read morethem. It's especially true for RV and motorhome repairs. Good luck getting someone to help esp quickly. Well, if you have an RV generator that requires service you won't need luck with this guy. He's a pro. Says he's been in business for 38 years and ONLY works on RV and motor home generators. I was in a real bind. We were scheduled to get out of town today but the generator in our motorhome wouldn't start. I called these guys. He showed up exactly as promised. He diagnosed my problem as a bad carburetor. He had the parts with him. In about 30 minutes he had my generator running again. I asked for and he did an oil change while he was here. He took the old oil and all the old parts with him and didn't leave a mess. His charges for parts and labor were really reasonable, in my opinion. Kent's Mobile RV Generator Service does great work at reasonable prices. I would positively call on him again.

Good honest and quick. Recommend Kent to anyone who has an issue with their RV generatorread more

Highly recommend this guy! He came to our house for pickup and delivery, for free! We live somewhat…read moreclose so I'm not sure if it is free for all. Friendly, attentive, professional...just seemed to be a good guy. He offered suggestions for our generator, quickly repaired our riding mower and charged us a ridiculously low rate. He is our guy from now on!

Thank You Jimmy!You came over when promised,fixed our lawn tractor.You went out of your way to…read moreexplain what I had to do to keep my mower running at its best.You are a rare breed skillful and honest.I would recommend Black Creek Services to anyone.

Coker Prime Services is my "go to" Company for any electrical service needs at our home in High…read moreSprings, FL. I've been using Coker Prime over the course of the past four (4) years and their Team members have completed the needed work in a timely manner, for a competitive price, and the work has been exceptional. Most recently, I contact Coker Prime to install a "whole house" generator outlet to make it easy to deliver power to our home in the event of a power outage. Coker Prime provided me with several options to fulfill this need, including generator size, cable options, and ease of operation. Their timely insight made it easy for me to select the right equipment and accessories. Coker Prime worked with me to select the best date and time to do the work. I love the fact they arrive on time with the all the necessary tools and parts to do the work. Matt introduced himself and we discussed the work to be done. Matt made sure I understood the work he was going to do and how long it would take. He immediately went to work and did the work exactly as he had said. He was courteous, demonstrated his expertise, and was quick to answer any questions I had throughout the process. He cleaned up after finishing the job and then he took the time to go over guidance for "the steps I should take to use" the whole house power plug. He took his time and made sure I was confident in understanding the process. This organization understands Customer Service, Communication, and follow-through. They are highly responsive, down to the morning of the work when I received a message telling me Matt's arrival time. Matt, thank you for your follow-through and I want to thank Coker Prime for offering a superior service for those of us living in north-central Florida. It is a "treat" to work with people that REALLY CARE and DO the work RIGHT the very first time. I appreciate all of you. Cheers, BlueWaterSailor

I can not recommend this company. They made me pay for their mistakes which added $1,000 to the…read morebill. We hired them to install a power pole which required trenching. While they were trenching they broke our water main and did not tell us. So that cost about $200 for a plumber to fix which Coker would not pay for. Luckily we found saw the water leaking or it could have been a much bigger disaster. Then they put the electrical pole in the wrong place and the technician said it was because the clay was hard and he had been digging all day. When I talked to the boss he said he had told the technician how to do it but there was a tree root in the way (there wasn't). Then the next day the boss changed his story to the fact that the wires would have been short anyway that they needed to connect to. What's worse is they charged us $775 extra to fix their error. I will never use them again.