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Youngsville, NC

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Heritage Cleaners

4.5 (2 reviews)

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11 years ago

Very reliable, quality service. And the staff are consistently pleasant and professional.

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7 years ago

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Heritage Cleaners 1

Heritage Cleaners 1

(5 reviews)

DO NOT USE THIS ESTABLISHMENT…read more dropped a sport coat off, went to pick it up and it was not the right one. not even close. all i heard is "we're investigating". ten weeks later..... and several text messages later...... I finally get a response saying that mistakes happen and no one is perfect and they put a tag on that garment within five minutes of receiving it. What a crock, what a joke. accepted no responsibility, offered no settlement suggestions, simply went silent. Well I'm not the silent type. So here's to you classiter11@nc.rr.com...... your customer service is a joke, people skills are horrible, and you have no sense of taking any responsibility for anything. If one person reads this and it keeps them from using your cleaning services...... mission accomplished.

With the exception of the older female employee, this business has horrible customer service. I…read moregave it 3 chances to improve and as of today, I advise everyone to avoid using. Their drive thru service is a joke as twice I attempted to use and was told to drive around to the front door since they shut down the drive thru 45 minutes before their posted closing time? They also shut off their lighted "open" sign too. The other time I tried to drop off at 2 minutes to 7 (am) their opening time only to be told "we do not open until 7 am"??? You mean to tell me that you cannot open 2 minutes early to provide service to a customer on their way to work? I guess with all the other dry cleaners in Wake Forest, you clearly do not want to be your customers first choice. Trust me, it was my last choice as of today.

Lee's Tailors

Lee's Tailors

(114 reviews)

We have come here multiple times from my Wife's wedding dress to multiple suits for myself. They…read morehave always been friendly, helpful, and quick! Just came in with a handful of items and the shop became very busy and they took their time with helping us and we did not feel rushed at all. We will continue to come back to Lee's for all of our tailoring needs. Thank you!

The people working there work very hard but the clientele can be inconsiderate and entitled. For…read moreexample, I went in on a Saturday morning to have two pair of jeans hemmed. I sat down rather than stand in line, so one woman who came in with a dress to be altered took advantage of my momentary distraction and took my rightful turn and skipped me. I ended up waiting at least another 30 minutes (an hour total) to be given attention and she had major alterations that she wanted the same day and she didn't even have on the same undergarments that she was planning to wear. As you can imagine this made the woman pinning the garment for alterations at a disadvantage. She had to keep repinning the garment at the woman's whims. Her daughter along with her had a formal dress to be hemmed. But she didn't have the shoes she'd be wearing and the woman who had to mark up the dress for alterations had to go search for similarly heeled shoes that the woman described she'd be wearing so she could stand on top of them to have the dress prepared for alterations. Both mother and daughter wanted their clothes ready the same day within a few hours. So inconsiderate of the workers. And of the other customers. I will not be back. I am sorry that the tailors and other workers there have to tolerate these kinds of inconsiderate jerks.

Heritage Cleaners - laundryservices - Updated October 2026

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