This auto shop is awesome. I came in today with a problem with the AC in my 93 camry, and the…read moremechanic fixed it up in about an hour! My car was low in refrigerant (which is what I figured), but the mechanic ran all the appropriate tests to make sure I didn't have a leak or damaged parts. As he was working on my car, he was talking me through exactly what he was doing. This helped me feel reassured that he wasn't breaking other parts of my car. Overall, I had an awesome experience and my AC is definitely working again. The price was a bit steep, but given the rarity in finding a store that would service cars that only use R-12 refrigerant, I think the price was right. I definitely recommend this place!

Although he did fix a simple problem. I was traveling and did not have tools to do myself. Believe…read moreall the reviews about rudeness, in 45 years of doing business, I have never dealt with someone as bad as this. I am a service technician and have never treated a customer the way he does. He is where every service manager needs to send their techs to demonstrate how NOT to treat customers. BTW, cash only. UPDATE...the business owner replied to this review, apparently he pissed someone else off because I paid in full, money was not even an issue, had to pull cash from ATM next door (because the one in front of the shop is non functional) This is a different customer, I was not rude, I was silently pissed. He did not stop working on else's vehicle to work on mine, after waiting 3 hours with no estimate on time on even looking at mine, I was literary on the phone with another shop a mile away when he finally freed up. The ONLY reason I used this shop is because it was the closest one where I broke down and the lady who answered the phone said wouldn't be a problem. After dealing with this, I would not even go back for warranty work if I needed it.

My personal experience at Don Perry's Garage has been Five Star!! Great mechanics and they care…read moreabout serving you the customer. If you're looking for the best look no further. Prices are extremely fair and honest. Staff is amazing. Thank you Donnie, James, Vincent & all the staff for all Excellent automotive repairs Services! L. B.

Well, my daughter was out at a youth event for the week in Ft Worth, we are from the Rockwall area…read more On Thursday night she called and let me know her 2011 Jeep Wrangler was overheating and steam was coming from under the hood. She was able to get it back to where she was staying that week. I drove out the following day and was able to identify that the radiator had cracked. it was about 10:30am on Friday. I called around to several shops and most were willing to do the work, but couldn't get it done until Saturday or maybe even Monday. This was not ideal. All that changed when I called Don Perry's Garage. I was talking to Donny and he said he could probably get it done that day. I told him I was just passing through and he said he'd definitely get it done that day. He said "cmon down and we'll get you fixed up. I'll pick us up some lunch and you can hangout here till it's done." This is 100% true! So I headed on down and spent the afternoon with Donny and Kelly. We ate lunch together and chatted for a few hours. Hanging out there I got a real behind the scenes look at how they run their business. How they communicated with their customers on the phone or in person was all top shelf. The transparency they shared with their customers is like nothing I've seen in this business. If they made a mistake, they owned up to it. If they could get a better price on a part, they would and then would pass the savings on to the customer. I've got to also give a shoutout to their senior tech James. He's been there over 30 years and knows his stuff! There's a reason they have been in business as long as they have! The reality is, I probably will never need their service again. Our paths may never cross again. But if you need a quality, honest, and fair repair shop in the Ft Worth area, look no further, you've found it! Thanks again to Donny, Kelly, James and the team!

Let me just start by saying I have taken my Silverado to Christian Bros. several times with…read moreoutstanding results. Now to the good stuff. I have a modified street car that had a bad flex plate. I asked if this is something they could look at. Brandon said "bring it over and we will look at it". Joe the Master Tech looked and listened and said he can correct the issue, ask I could leave it so he could put it on the rack. I did, they did a complete inspection of the car, took videos of the issues, found some other issues, corrected those, got the car back in perfect condition and running like a brand new car. AWESOME folks, Brandon (front desk), Joe (Master Tech) and Steven (owner) all fantastic. Kept me completely informed of the progress. Very pleased with them. Joe asked me to drive it a few hundred miles and bring it back (no charge) just to double check all of the repairs. How awesome is that. Mike K. Burleson, TX.

I have no idea who is giving these guys good reviews... it has to be friends and family. I took my…read morecar there for a diagnostic for $110. They tell me it's gonna be $3100!! I decide to do the work myself and it cost me $350 and took me around 4 hours. I figured I'd give them another shot for my fuel leak. I tell them its the fuel pump module, but they say they'll have to do another diagnostic on it anyways. Then they say it's gonna cost $1700!! A new fuel pump is $100 and it's like a hour job to fix. Who is making these labor costs up?!?!? Both times they tried to get me. I get auto repair is expensive, but this is out right criminal. ​​

I have been using Felts for about 7 years now for my company fleet truck and my personal vehicle…read more This visit was for the water pump that was going out on my fleet truck a 2013 3500 Chevy. I dropped it off around 7:45 as soon as they opened and by 4:00 that afternoon the repair had been made and I was back on the road. Mike and Ruth will go up and beyond to make sure your vehicle is repaired quickly and the job is done right the first time. Even when having to deal with the fleet management companies which can be a headache. If you're vehicle is having issues give Mike and the team a shot at Felts Family Car Care you won't be disappointed!! Thx guys for always taking good care of me!

Reason for the review being so low is because they ask you all types of information and questions…read morethat go beyond a simple alignment and never told me they were not going to perform the alignment as many shops do and im out in about 15-20 minutes total waste of time that could've been avoided . I WAS HERE FOR 1 hour and a half. Never coming back here unfortunately. I personally do not like writing bad reviews for businesses but i want to warn people so they are aware. I went to get an alignment here as it's a local business and wanted to support, however, they did not perform the alignment. Reason for it was bad ball joints. I understand and this is normal procedure and many shops will deny the service for this. But they still decided to want to charge me $80 dollars for "checking the vehicle" the alignment is $120 by the way. After arguing that this was outrageous the lady cordially and correctly did not charge me the $80 dollars.

We set a time and he showed up right on schedule and got the job done. Very happy with the end…read moreresults.

From the owner: Have a car emergency, need your car repaired or your oil changed at your home or office, on the…read morecurbside, in your driveway, or your parking space. Repairs are quality, and pricing is often better than or able to be matched to "in-shop" options. We also offer auto diesel tech services. Give us a call today at (469) 219-0583 to schedule an appointment.

I have a 1993 Dodge caravan is special unfortunately she had breaking issuecame here and got a…read moregreat repair so we're all fixed up and ready to run do a great job reasonable prices

I have a F150 that needed AC repairs. The work was completed ion a timely manner. I was very happy…read morewith the results and the costs were fair. Nadal also did work on my Ford Flex. I needed some work done on the suspension system and was again satisfied with the results and the costs.

This repair shop is honest and so friendly! They do not try to oversell you. They're always amazing!read more

Had work done to our Nissan for far less then what the dealership would charge. Also had some work…read moredone with our other car and was done in timely manner. Colt, is always friendly and helpful. Will be bringing the cars to Hoover for repairs until they close or we move.

The lady who owns the place is so awesome and nice. I just love doing business with her.read more

Let's keep it Simple…read more Open 24hrs: Yes Self-Service: Yes Card or Cash: Both accepted. Laser Wash (Touch Free Technology): Yes (Pretty Rare) Side Note: When you go through the bay with the Laser Wash, don't freak out with the sudden spray of spinning water, it sounds rough, but it's just cleaning your wheels as you enter the bay after you pay. The wash itself takes about 4-5min in total. This Wash bay looks like a Rave is happening at night with all the flashing lights Drying Area: Yes, it's right under the canopy with the Vacuums. Hand Wash Faucet: Yes Safe: Yes, there's no shady people walking around. Pretty peaceful. Con: Not a fan of the rails of the Laser Wash & there's no sign that indicates the difference in washes. They just have prices & name. Rate: 4/5 Recommend: Definitely, if you want peace washing/detailing your car at your own pace.

Quick response with very helpful seemingly honest answers and a fair rate for the scope of work…read morerequired. Expediency matters when your car is down. Sedrick has been great and seems in Market Value for turnkey services as well.

Oil chg and transmission flush on a 2016 Mercedes Sprinter 3500 van. I couldn't be happier with the…read moreservice. Charlie went over all that he did as well as checking brakes and fluids. Very reasonable price for services. I would use them again in a heartbeat!

I needed my spark plugs replaced. They gave me a quote and explained everything that would be done…read more Also had my inspection done. The overall price was reasonable.

The only place In this area I trust. They have worked on 3 of my trucks. Wonderful people and very…read moretrustworthy