A complete NIGHTMARE. I'm currently in a frustrating battle with these folks/my insurance company because their billing is insane. They told me they were in network, I called before the appointment to see what the cost would be (I called my insurance too, who assured me I would only pay more than a copay if I got a fancy procedure). I had some routine tests done, paid my Specialist co-pay, and left.
A few weeks later, I received multiple bills totaling over $1,000! I'm told one is for the office itself, one is for the tests, one is for the doctor...it's completely insane. Looking at my claims, they billed me for services I didn't even receive! I spent an hour on the phone with them, an hour with my insurance agency, and it's not even close to resolved.
The doctor/staff lied to my face about billing, and I feel very taken advantage of.
Also, I had a second appointment scheduled, but since I was 10 minutes late (for the 45 minute appointment!) I was told the doctor wouldn't see me at all. I traveled across the city for that appointment and took off work - I would understand if it had to be 30 min instead of 45, but to cancel completely is cruel. No care or concern for patients at all. What a mess. read more