This doctor completely misdiagnosed my thyroid cancer. I asked him and this is quoted..."how do you…read moreknow its not thyroid cancer?" His exact respone, " because I've been doing this for years". He arrogantly tossed aside the notes detailing my symptoms, history (cancer) and concerns. I was diagnosed a few weeks later at another hospital with another doctor. Early stage cancer. My experience with him is that his arrogance proeceeds him and habitual thinking is his m.o.

I had 2 rhinoplasty procedures done a few years back due to not being comfortable with my bulbous…read more(dare I say that) nose. I went in at first to get a recommendation and was told that of course, I would qualify to have it. You would think after 1 nose job I would be done. But oh no, the procedure is as an outpatient, and I was ready for the 2nd. The Dr's of course are professional and the students are awesome. I was in fact, scared that I would get a student who would botch it up, but they assured me that the students are accompanied by the regular Dr's and that I had no reason to worry. Extremely professional and yet affordable, most insurance will cover, but at the time it was strictly out of pocket. I think that Chicago really needs to see that they don't have to go out of country just for a simple and yet affordable procedure.

Dr. Ghossaini listened to my problems. She spent time and was thorough. I was glad to see a…read morephysician who did not rush and took good care of me.

Do not see this doctor!!!! I had to wait over an hour to see her and then she completely ignored…read moreeverything i said. All she wanted to do was rush me out of the room so she could get to lunch on time. She didn't give me a diagnosis or a solution to my hearing loss and vertigo. I saw someone 2 weeks later who diagnosed me with menierre's disease in 5 minutes! Now i'm getting treatment and feeling great. Dr. Ghossaini is terrible!

Worst experience of my life Ever, I did not recommended it to nobody this lady told me that I need…read moresurgery that she will do it, but she never find out what I have after the surgery was the worst experience ever I had and I still suffer from it please look for other great specialist

Terrible doctor. Student doctors were much better than her- unfortunately, she shut them off. Dr…read more Joe said and wrote on my report the exact opposite of what my ENT doctor in Mexico said. Based on my experience, Mexican doctors are much better than doctors in the U.S. (so having insurance is good for nothing here.) Also, she didn't even want to refer me for allergy testing because I'm a foreign student, so she assumed I would not live here for a long time, therefore not worth it. Felt a little discriminated against with that one!

My experience with the UIC Medical center has been a personal nightmare. Anyone considering surgery…read morehere should seriously reconsider. The whole department is dirty and unorganized and the whole staff has little regard for their patients and are very unhappy, while I was waiting for my surgery I had to listen to several nurses complain about how awful it is to work for UIC. I was treated with absolute disregard and my life has been permanently effected by my decision to let Dr Joe perform surgery on me. Please don't make the same mistake I did.

I was sent to this hospital last year by one surgeon who said this place was the best place for…read moreback surgery in the region. I had surgery last year, and things went well, so I can agree that the surgeons are good. However, after the surgery, I had several months of problems with their billing department----they over-billed me. I think that I've finally gotten that solved today. When I called on the phone today, they admitted to me they made a mistake and said they will fix it-----I really don't owe anything further, they said. I asked them to send me something in writing, and they said they will. So my two points are a) they have good surgeons, and b) if they screw up your billing, have patience over the months, and politely try to get them to fix it. Thanks.

It's nicer yes same attitudes with front desk security you can walk past without checking in and…read morewhen you get to where you need to be the registration desk don't call you up- you have to go up to her and say your checking in or you'll be standing there while they on their phone. Overall nice interior but same attitude with staff.

Beware! I came into…read morethe Ear and Eye Infirmary back in the summer of 2017 for two different appointments that summer to receive a new set of gas permeable contact prescription contacts. I saw an associate along with Dr Tim McMahon. My experience with your organization has been one of the worst customer service experiences I have ever encountered. Honestly you cannot make this stuff up. The associate that I saw before the Doctor was rude and not worth speaking much more on. Dr Tim McMahon was a pleasant and nice experience. He was not able to fix the problems I was having with my eyes though. I am considered legally blind and the Doctor was attempting to increase my vision experience within the gas permeable contacts. To this day I am still having severe loss of vision in my right eye with the right contact along with the contact continues intermittently to fall off my right eye. Last but not least I have been requesting my medical records via your organization by calling and writing letters since the summer of 2017. I started working with Ciox Health to obtain the records this past September. We received the records but half the pages are illegible. Ciox Health has been requesting legible medical records from your organization for three months now. In short I have paid for contacts, appointments and definitely access to my records and then some with currency and my time. The contacts did not come out like we wanted them along with the records have never came legibly. Update I just received a notice from Ciox Health that the university is saying the records they sent are the best copies available. They are illegible! Incompetence at its highest level. I have been asking for records since the summer of 2017.

I was having a pain in my neck several months ago, and my Dr. recommended that I go see Dr…read more Portugal (at University of Chicago Hospital) so he could take a look. I never have reasons to go to the Dr.- normally perfect health, so doctors just make me nervous in general. His nurses were very kind and polite, showed me back to the exam room, asked me questions, took notes in the file, were very personable. They explained Dr. Portugal was running a little late- but it was really only a 10 minute wait. NO problem. When Dr. Portugal did come in, he introduced himself, asked me a lot of questions, felt my glands inside & outside me mouth, was VERY gentle. He told me about what he saw, what he thought, gave me some options for how he thought we might investigate more. It was really very comfortable and I felt like we were working together. I would recommend him to anyone. In fact- I wish he could just be my general practitioner.

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