Listen to the other bad reviews!…read more Buyer beware. This business charges a $500 restocking fee -- even when the mistake is theirs. I was never informed about this fee, was explicitly told it's a trial with free return during that period, and I was pressured to sign an agreement on the spot without being given time to read or understand it, which is outright illegal. The customer service was the worst I've ever encountered. Dr. Brienne Honan falsely claimed I was told about the fee, even though she wasn't even present when I signed. She appears willing to say whatever is necessary to protect the business, regardless of the truth. I returned to the office over nine times because I still couldn't hear in real-world settings (non-Bluetooth), and they still couldn't fix the issue. So I asked for something covered by my insurance to which they said no - they only want to sell Phonak and oticon. They have no empathy and did not care that I was crying to them that I couldn't hear (wouldn't even offer a tissue from the box on her desk). After spending thousands of dollars and receiving no real support, I can't in good conscience recommend this place. The manipulation, dishonesty, and lack of accountability speak volumes. Dr. Honan does not have the attitude for customer-facing service. She escalated and made everything worse.

This place is incredible. My daughter had major wax buildup in her ears and could barely hear. It…read morehappened over the holiday weekend, and with nothing open, we went to a convenience care clinic for earwax removal. At best, it didn't help--at worst, it made things worse. I booked an appointment online at Hearing Health Center for Monday at 4 PM, and called as soon as they opened, hoping for something earlier. Andrew at the front desk was amazing and got us in sooner. We saw Dr. Sheri Larks, and she was phenomenal--warm, calm, funny, and incredibly good at explaining everything. She talked my daughter through both the plan and the backup plan, then used gentle techniques to remove the wax. In just 20 minutes, all of it was out safely and effectively. My daughter can hear better now than she has in years. One more thing I appreciated: while we were in the waiting room, I noticed a few patients who seemed to have dementia or confusion--something that's apparently common with hearing issues in older adults. The staff treated them with such patience, respect, and kindness. It really stood out. Bottom line: if you're dealing with earwax, skip the at-home methods and urgent care clinics. Just come here. They're amazing.

Victoria, in Arlington Hts, is great. After going to 2 other places to see about hearing aids, I…read moresettled on her.

Dr Jain is exceptional with her patients.Made me extremely comfortable with my exam and did not try…read moreto upsell me with anything. She was honest, upfront and kind. Would recommend her to everyone who is in need for an Audiologist.

I had a bad experience and I would steer towards Microsonics…read more I had the audiologist make a custom pair of molds. They told me that I could use them to get multiple pairs of earplugs. I ordered a pair of Sensaphonics online. I shipped my molds to them. They don't me that I couldn't use the molds. I am out the cost of shipping the molds to them and they charged me $16 to ship them back to me. Their communication was really subpar. I would steer clear.

As a professional musician who wears in ear monitors 8 shows a week, every week of the year, I need…read morea product that offers me great sound, wears comfortably, and works reliably. I've found that with Sensaphonics. I'm on my 2nd pair of D2s; the first pair lasted me 4.5 years of hard use with no issues, and when an issue finally did come up with one ear, I had a brand new pair remade by Sensaphonics at a very reasonable price. Their silicone provides a great seal and sound isolation, and is far more comfortable than acrylic. I highly recommend using one of their Gold Circle audiologists for impressions to ensure a perfect fit-- I went to Dr. Brian Fligor in Boston who did a fantastic job.

Mel with Hearing World helped our elderly parent with his hearing aids. He explained the…read moreinformation about the hearing issues and hearing aids which was easy for us to understand. It was helpful that Mel visited our parent in the medical facility he is in and to fit the hearing aids. We highly recommend Hearing World for hearing issues and hearing aids.

First, there is nothing more frustrating than hearing aids. It's not natural to have something in…read moreyour ears, especially during the hot summer months or being able to hear fans or utensils louder than speech. So, problem-solving each individual's needs is critical and this is where this team does well. Fitting aids is an art as much as science. I can hear, it's critical for me. Thanks everyone.

Went to this establishment for pre employment test. The staffs is wonderful. She talks to you every…read moretime. The doctor was so supportive like she knew me before. I will recommend

The audiologist Dr Malini Patel was great She tested my…read morehearing and went over my exam afterwards, and explained everything in detail . I then followed up with Dr. Kevin Zhan who is a very good doctor, but his bedside manner needs working on.He was furious that I had used Q-tips, but no one ever told me that I should not. This was the first time that I had ever met him. Onto the help by the front desk, which is totally out of control, disorganized and they don't get back to you or do what they say they're going to do ...by sending out referrals and test results to other offices. This has taken several weeks for me to follow up with these people. Someone needs to overlook this department and get them on track because they are very costly and unprofessional. They make promises, but don't deliver. I would recommend going elsewhere most definitely there's lots of ear nose and throat specialist hearing specialist and places to have hearing aids fitted.

The most disappointing experience I've had with a healthcare system. Staff at the Northwestern…read moreMedicine Department of Otolaryngology were ineffective and inconsiderate at every point in the process. I was left aghast at how poorly they treated me. After escalating the poor treatment of patients to the Patient Relations department, my concerns were dismissed without logic or empathy. If you are considering receiving care from this department, I urge you to reconsider your options.

I was referred to Dr. Sims due to a chronic cough I could not tackle. I had seen a pulmonologist in…read morethe past and she was at a loss. Dr. Sims identified the issue and worked with me over the course of several months to adjust medicine and identify any issues. The cough eventually did go away. Dr. Sims was responsive, he was patient and put me at ease that he could address my concerns. I highly recommend him to anyone that might need his services.

Ugh. Where to begin.. In my worst nightmares I could never imagine the horrific outcome of the…read morevocal cord surgery performed (or more accurately described as botched) by this so-called specialist "Dr. Sims". His projections were that my wife's voice would be hoarse for a week (maximum two weeks) post surgery. In reality, she completely lost her voice which was very traumatizing as she couldn't speak to our newborn son, he is 19 months now and will likely never hear his mom's beautiful singing voice (my wife is not a pro, but she used to sing opera for pleasure). This doc should be stripped of his medical license for depriving our son of ever hearing his mom's lullabies in the first year of his life. It's been more than a year now since the unfortunate surgery (which I seriously doubt was even needed - the original issue wasn't really fixed), she's barely getting some of her lower range back when speaking and not barely whispering as she had been up until now. Heartbreaking doesn't even begin to describe how this terrible experience had impacted our lives.

Took my daughter to see Dr Dixon turned out to be one of the best Dr visits we have ever been to…read more The Dr and her staff treated us so well and showed us great attention when it came to our concerns. We would highly recommend her and her staff to any one.

Had Shingles. Saved my right eye…read more So there's that! Ha! Nice going "Colby!" He is a devilishly handsome doctor w/ a gentle bedside manner. His father (still alive) must be thankful.

I got LASIK recently and did well with it. But there is simply no excuse for making patients wait…read more30-60 minutes to be seen by anyone. Period. And that is just the FIRST waiting room. Then there are at least 2 other places to wait for a total of an hour and a half usually. You need better scheduling so that people during a workday aren't forced to take off half a day.