After "window shopping" for metal cabinets for a business need, I came across this store that…read moreoffers a wide selection of metal cabinets and other office furniture for an overhaul of the business that I help run. Due to the nature of the business that I help run, I wanted a metal cabinet that could lock with a key. When I went to unload the cabinet from my truck, I discovered a key was not included with the metal cabinet. I specifically wanted a metal cabinet that had a key so I could lock it up when away from work. After contacting, presumably, the manager/salesperson, they informed me that a key was not included and they believed I was not looking for a metal cabinet with a key. After emphasizing why I needed the metal cabinet, I reaffirmed that a key is a must with the purchase. When I contacted the manager/salesperson via phone, the manager/salesperson replied by email rather than call me back. I find this communication response irritating as hiding behind an email versus calling me back is unprofessional. Whatever happened to common courtesy? I suppose not all courtesy is common! After a change in the business overhaul plans, it has been determined that the metal cabinet is no longer needed. I went to return the metal cabinet and the other salesperson that handled the refund was very professional. Although both were unfamiliar with the refund process as not many customers have likely returned their purchases, the manager/salesperson wanted to make a joke out of me returning the metal cabinet. This as well is unprofessional. This store prides itself on exceeding in the office furniture industry. If that is true, I certainly did not see it when it came to the actual point-of-sale. Their friendliness and kindness are present, but they must improve on their point-of-sale and overall customer satisfaction in order to gain my respect as a customer. With that, certainly check them out and I hope you have a better experience than I did!

From the owner: Wilcox Office Mart maintains the largest inventory of used office furniture in the state.read more

This review comes with regards to the General Manager. I drove from Savannah, Georgia to pick up an…read moreorder that was purportedly cancelled by the Office Depot at the Statesboro, location. Notably, after speaking with Office Depot .com I was told to pick up the order in Charleston, South Carolina. Upon my arrival the General Manager cancelled the order for no reason. He colluded with others to the extent cause numerous charges on my credit card. The order could not be completed because of his misconduct amid others. Be careful with this guy he is dangerous. If you are shopping products double check his work. He should be in jail.

I'm glad we have a dedicated office supply place close to home. I'm not often in need of specialty…read moreservices but I recently purchased a new laptops and for the life of me I can't get it to connect to my printer. (A system check indicates my printer is supported) . Anyway, I needed to scan some documents and Office Depot made it easy...and inexpensive. The self serve kiosk allowed me to skip the long line at the service desk and my total cost was $1.08! Easy peasy. In and out in 5 minutes or less. Sometimes the "brick and mortar" is where it's at.

New discovery in the Anna Knapp Shopping Center across 17 from the Post Office in Mt…read more Pleasant...same shopping center as Charleston Blue Wings, Sunrise Bistro. Variety of items from memory foam pillows, towels, robot vacuum cleaners, to tools, lights, desk organizers....it was kinda like a mini Ross of quality items for less in prices...friendly staff I found some front black wetsuit car seat covers... a pair for $20, copy paper for $2, and 2 chair pads for $8...composition books for 50cents apiece worth checking out ..they are open Tues-Sun 10 am to 6 pm.

Very nice people. Fun to run in to see what items are in stock! I always find something I need and…read morea few things I "want"

Great company. I purchased office furniture with them. They exceeded my expectations. During the…read moreprocess, there was a detail that wasn't exactly correct. They made extra trips back out to make sure everything was taken care of. Nick, especially went out of his way to make things right. I recommend them.

This place has reasonable prices and friendly service. Robert is so helpful and pleasant. If you…read moreneed office furniture at a good rate, definitely check this place out.

Horrible customer service every time I go in there's no one to help. We just waited 15 minutes for…read moresomeone who was paged for us. Horrible. Best Buy here we come again

I was amazingly impressed by this Office Depot's opening manager Jacob! While in South Carolina, I…read morehad the need to color copy a document and have it heat laminated for a property rental. I visit Office Depot the evening before, missing the store closing by 10 minutes. The next morning Jacob immediately assisted me, completed the order, even while assisting 3 other employees! Kudos to Jacob - Thank you.

I received a cover and binding service at this Office Depot location; however, part of the material…read morewas reprinted with lower ink quality, resulting in visible inconsistencies in the final project. When I attempted to address the issue, I was assisted by Kim, who was in charge at the time, and the interaction was uncomfortable. She appeared impatient, spoke in a raised tone to the point that I had to ask her to lower her voice and interrupted my attempts to explain the situation, even in front of other customers.I asked to speak with a manager and also requested her name. In an arrogant manner, she stated her name was Kim, informed me that the manager would only be available the following day, and even spelled her name in front of other customers, which made the situation more embarrassing.I would like to note that the initial service when I dropped off my order the day before, assisted by a very kind employee, was professional. However, this later experience with Kim was quite disappointing. I explained to Kim that there was no need to treat me that way, as customers should not be addressed in such a manner. I hope this feedback contributes to improvements in both service quality and customer care at this location.

People like Cartert make a true difference- he is an exemplary and a great assey…read morepeople leave but not Carter. Other worth mentioning are Ginger, Melanie and General Manager ease of checkout wait time to reiebe service greeting by an associate Ensure to inform about Mr. Carter other worth mentioning are Ginger General manager Melanie

I went to the Office Depot to get some ink for the wifes computer Printer and got a whole lot more…read more Great smiles and Friendly Service and some much needed information my helper's Name was "ERNIE" HE WAS A 110% KINDA Guy and I will be going Back . *************** Sincerely; Curtis Gleason

Went here for the 1st time on Saturday September 20th 2025 with my parents. We were looking for an…read moreoffice chair for my parents office in our house. If you don't know Office Max, it is like an Office Depot with more options, and like a Staples that sells printers, computers, office furniture, artwork, and more! We parked, walked in towards the back where the office chairs and furniture was. Actually saw alot of desks that I liked, and could have brought when I was looking for a desk back in like March/May. One even had lots of storage that came with the desk. Again, not that we were looking for desks but, if anything should have came in this place sooner! Anyways, we looked at office chairs, and they had plenty of all shapes and sizes. One good part is that they had them all out of their boxes so that we can physically sit on them. My parents found a chair that they liked, however, it was a little pricey. So unfortunately we walked out without buying anything, But will keep this store in mind for our office needs!

Nice friendly staff. Unfortunately they didn't have the paper size in the thickness we neededread more