Had several issues, but Aaron who is a rep that works there was great, and business owner reached…read moreout as well, all good now.

My company does quite a bit of business with Heralds and have always been nothing but satisfied…read more They have an extensive line of All steel and HON products from which to choose. They have recently opened another location in Greenville, and have been in business for a hundred years. This showroom and office space has recently been redone to display more of their product line offerings. It is very spacious and welcoming for customers. Their representatives always come to our site, but they were having an Open House so it was nice to personally see what goes on behind the scenes. There's a separate sales room and the designers are in the front with the samples. There is a huge room that includes products used in schools and can be used as a conference room as well. The President was even on hand to meet and greet.

I've been dealing with Saulisbury for the past 4 or 5 years as my office has leased RICOH/Lanier…read moremachines from them. They have the BEST customer service. It's not often that we have maintenance issues with any of our machines, but anytime we contact them for service or supplies, they are always prompt, professional and friendly. Sally (Service Coordinator) and Clyde (Service Tech) are who I've had contact with more recently, along with a delivery gentleman; unfortunately, I did not get his name. I work for county government, so our department doesn't always have say in the vendors used, but I hope to continue using their services for many years to come!

I just cannot let it go. I have dealt with Saulisbury for 18 years and without exception they have…read morehandled their customers with the highest level of service. What a great company All of their staff is just so friendly and efficient

I received a cover and binding service at this Office Depot location; however, part of the material…read morewas reprinted with lower ink quality, resulting in visible inconsistencies in the final project. When I attempted to address the issue, I was assisted by Kim, who was in charge at the time, and the interaction was uncomfortable. She appeared impatient, spoke in a raised tone to the point that I had to ask her to lower her voice and interrupted my attempts to explain the situation, even in front of other customers.I asked to speak with a manager and also requested her name. In an arrogant manner, she stated her name was Kim, informed me that the manager would only be available the following day, and even spelled her name in front of other customers, which made the situation more embarrassing.I would like to note that the initial service when I dropped off my order the day before, assisted by a very kind employee, was professional. However, this later experience with Kim was quite disappointing. I explained to Kim that there was no need to treat me that way, as customers should not be addressed in such a manner. I hope this feedback contributes to improvements in both service quality and customer care at this location.

People like Cartert make a true difference- he is an exemplary and a great assey…read morepeople leave but not Carter. Other worth mentioning are Ginger, Melanie and General Manager ease of checkout wait time to reiebe service greeting by an associate Ensure to inform about Mr. Carter other worth mentioning are Ginger General manager Melanie