I received a cover and binding service at this Office Depot location; however, part of the material was reprinted with lower ink quality, resulting in visible inconsistencies in the final project. When I attempted to address the issue, I was assisted by Kim, who was in charge at the time, and the interaction was uncomfortable. She appeared impatient, spoke in a raised tone to the point that I had to ask her to lower her voice and interrupted my attempts to explain the situation, even in front of other customers.I asked to speak with a manager and also requested her name. In an arrogant manner, she stated her name was Kim, informed me that the manager would only be available the following day, and even spelled her name in front of other customers, which made the situation more embarrassing.I would like to note that the initial service when I dropped off my order the day before, assisted by a very kind employee, was professional. However, this later experience with Kim was quite disappointing. I explained to Kim that there was no need to treat me that way, as customers should not be addressed in such a manner. I hope this feedback contributes to improvements in both service quality and customer care at this location. read more

People like Cartert make a true difference- he is an exemplary and a great assey people leave but not Carter. Other worth mentioning are Ginger, Melanie and General Manager ease of checkout wait time to reiebe service greeting by an associate Ensure to inform about Mr. Carter other worth mentioning are Ginger General manager Melanie read more

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Bogus Discount. They boast of a MILITARY DISCOUNT BUT EXCLUDE All of the most bought items in the store, such as anything electronic! I really do not care about any discounts on a pen or pencil of ream of paper. Also they give NO Senior Discount! I will just buy my printer directly from Epson. read more

Hello I want to give Justin Mason an Excellent Customer service. He took his time to Show and Explain to me what I needed to know! Excellent Service read more

This Office Depot has gone down tremendously in the last few years and its customer service definitely shows. I went to print out a few copies and one the two copiers was down the line was long needed help cause the copier wasn't printing out correctly. And associate name Miss Beatrice at the copy center was very rude and unprofessional. She acts like someone is bothering her she definitely isn't a people person her body language that she portrays is definitely is the proof. I don't recommend going here at all. Looks like the ups store or fedex kinkos will be my new place or staples I'll drive the extra distance then deal with the attitude. She's needs a job where she works by herself and not the public. read more

Don't waste your time here. The lady at the printing area was extremely lazy and everything seemed to be broken or not work. Maybe she should quit her job and retire all ready. read more

I really like this Office Depot. It is very conveniently located for all of your office supply needs. They are well stocked and have good prices. The staff here is super helpful and can find or order anything you need. The store is clean and well run. It is one of my favorite places to take care of my business supply needs. read more

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Great Service, Great prices, Close to home. I went in for Printer ink cartridges, Sean was helpful, informative and gave me a few options. Sean Also asked me if I wanted to join their rewards club which would credit my account if I recycled my ink cartridges. I normally throw them in the trash but if I'm going to get an in store gift card, it gives me every incentive to want to recycle. Office Depot is located on Rivers Avenue near all major highways between Target and David's Bridal. Easy to get to and plenty of parking. I recommend this store for all of your school supplies, printing needs and office supplies. read more

Just went into the store to make copies. The man at the counter looked at me said "are you sending us an email?" I replied "I just did". He turned around said nothing and left me standing there while he spoke to another coworker with his back to me. After standing there for 3 minutes, I walked out. I know it's hard to find good coworkers in Charleston, but WOW! I guess I know why there was no one in the store. I used Office Depot for everything! Not anymore. Staples or FEX EX here I come. I recommend you do the same. You pay more, but at least you'll get served read more

Not open until 9. Locked the doors at 7:55 So annoying! There were three other people at the door trying to get in when one of the workers came walking back in from the parking lot open the door for herself and shut it behind her. read more

As a teacher, I've had three jobs they I've needed in the past month and they were able to get them done right away. The jobs included color printing and lamination. I was very pleased with their customer service and their reasonable prices. read more

I was shopping for a wide format all-in-one printer and was looking at an Epsom printer priced at $300. I was approached by an associate who told me that I needed to wear a mask to shop there. I asked why since there is no mask law in N. Chas. and she said it was a store policy set my the manager. I stated that I responsibly distance and there was no one within 200 feet of me and I prefer to not wear a mask as is my right in this city. She left offering no help, and no one approached me for over 5 minutes to see if I had any questions (which I did). So I left. I guess the employee(s) decided that I deserved no service without a mask. I was really disappointed that I was at home without a printer and decided to call the OD store manager with my concerns. I talked with an IT associate and expressed my disappointment about the "no service without a mask Policy" and was dumbfounded when I was told that was not their policy. They are supposed to ask me to wear a mask but not require it. I suggested they hold an employee meeting for a little COVID 19 training. He asked that I return to the store, but I decided otherwise. So here I was without a printer and some unanswered questions about a particular printer that caught my eye for $299. I went to the Epsom web site and called the number, talked to a sales associate who quickly answered all my questions about scanning and printing special wide-format documents.I bought the printer for the same price as Office Depot with free 2-day shipping. Very simple, very easy. Office Depot, you just struck out. I won't be back. read more

I've gone twice, not going again. Women at check out, if you have been you'll know exactly who I am complaining about and if you haven't you'll understand if you decide to go to this store. RUDE, RUDE, RUDE!!! She literally is on her phone right as you walk in and through checkout. She say nothing to you. Tel you your price and see ya later. She's an older woman to which I feel is worse. Look you don't like your job, QUIT chick!!!! And seeing this is. Or the first time I walked in and she has done this which also leads me to believe this store management allows this immature behavior. read more

For it being a print store. These people don't know what the hell they're doing. This is at least the 3rd time I've had to show them how to use their own printing program to print simple 8.5x11 and flyer size pages. read more

I went there a few days ago to fax some documents and the cashier that morning was so focused on what she was doing at the computer she couldn't even answer my question and ignored me. Rude! I'll travel to another location before visiting that location again. Ridiculous! read more

Only half of the printers have prices on them. Only two people were on the floor, nobody to talk to. I decided not to buy.

Great service. Did last minute printing for us (as in they were about to lock the door and let us in). I LOVE that you can email in print jobs and pick them up soon after. They've always been so helpful and we use them weekly. read more

I order a desk from the online store. It arrived in a reasonable amount of time. I called the Go.Depot customer service to return the desk and was told it would be picked up from my home. On the day of the pick-up, no one came to pick up at the appointed time. I made several calls to customer service to no avail. Finally, I was told that if I returned it to a local store, I would get a refund there. Upon taking it to a local store, they told me that they weren't authorized to give me a refund. I had to go through Go.Depot. Go.Depot told me that the return was verified and I could expect a refund within 7 to 10 business days. Upon waiting the required time, no refund was made. As of this time, Go.Depot is giving me the run-around for returning my refund read more

There is always a extremely long line in the printing section. I understand it being busy what I don't understand is why they don't have more then 1 or 2 people working back there. Then I get here today to pick up prints and they changed the hours due to Halloween. It's a MONDAY businesses still open and people still work regardless if it's Halloween! So I had to sit outside for an hour waiting for them to open. read more