Mike is very creative and takes the time to ensure your product is exactly what you want it to be…read more He is very responsive and is focused on moving tech into the future!

Sam did an excellent job updating my ASUS gaming laptop with a new battery and apps. My laptop was…read morenot working and his recommendation and service got me back up in hours. He is a wealth of information and knowledge in the IT industry and will be my "go to" for IT needs in the future. I highly recommend The ITD Group without reservation.

I recently reached out to Sam regarding some concerns I was having with malware/virus issues on a…read morelaptop, and couldn't be more thankful and impressed with his service. Sam was incredibly kind and patient, taking time to explain the process while resolving the issues efficiently. His responsiveness was top-notch, which really helped ease the stress of the situation. I will definitely be using Sam for all of my future IT needs!

DO NOT CALL !!!!!!!!!! made an appointment for a "mobile tech " but he Was a no call no show …read more It was extremely inconvenient and disrespectful!!!!!!!! Not even a simple cancellation text . Extremely rude !!!!!!

Needed some help with adding Privacy Policy to our site. Adrian was quick to respond and great at…read morewhat he does. Once he completed that project had him upgrade the storage on our laptop. The cost was very reasonable for what he provided. Plus he came to our place. Highly recommend.

My Dell G15 gaming laptop got what is termed "the blue screen of death". My entire life is on that…read morelaptop and I'm dead in the water without it - helpless. Having been an electrical engineer for decades, I tried to fix it myself. I finally gave up and called Surprise Computer. Steve came to my house to help me get my life back. Honestly, I didn't think that anything could be done and that I would have to get a new laptop. But hallelujah, Steve was able to get me back up and running again. I am eternally grateful to him. He is now my go-to guy for anything future laptop issues.

Steven did me a solid. great service. will not use anyone else ever again,…read more Very very good at what he does.

Dominic was absolutely professional in every aspect of the Install very reasonably priced highly…read morerecommend this young man

Had an overheating issue. Due to failing thermal paste. Dominic was able to quickly repaste my…read morelaptop and get me back to enjoying my computer again.

Ross arrived on time. He really had his work cut out 4 him. He spent 2 hours working on desk top,…read morebut he fixed it. Very grateful for his help.

My sons gaming PC decided it didn't want to work after 6 months of use. I needed a fast repair and…read morewent with the Computer Repair King (Ross). He quickly was able to diagnose the problem and get my sons PC back up and running. He was very accommodating, professional and had a great line of communication. I will be using Ross for all my future computer repairs going forward. (I want to note, as I think it's important, my PC was under warrenty but due to urgency I didn't want to go that route. Ross was the first to recommend going through warranty to save money, which speaks volumes, he is honest and has the costumers best interest in mind)

Icon for DuckDuckGo disappeared from my desktop. Simple thing to fix, right? NO! When I got my…read morelaptop back, $185 later, nothing was the same, nothing worked as it used to and still no DuckDuckGo icon on my desktop. Made several trips in to fix the new problems they created. Also, when I mentioned that's all I wanted in the first place was DuckDuckGo on the desktop it was explained to me that I really didn't want DuckDuckGo and there were better products out there. A lot of money for nothing. A month later and I'm still trying to get things to work the way they used to. Not happy!

Came out promptly. Addressed the issue and made suggestions to make my experience better. Addressed…read moreadditional issues that arose. Very professional. Will definitely use again.

Jesus fixed my small electronic alarm remote in minutes and charged the price he quoted. It was a…read morebit of a drive from Ahwatukee but well worth it. If I need a cellphone repaired I'll make the drive again.

Fixed my iPhone 12 for $65 when other places charged around 80-120, and on top of that he did it in…read moreabout 5-6 minutes, I couldnt even finish my conversation before he finished my phone, Overall 15/10 Experience, Best Prices ive found and best service youll find, I highly recommend seeing Jesus for any of your electronic needs.