My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

Can not recommend Brian enough. Scheduled us within a day, had the part we needed overnight, and…read morehad us fixed within three days of our initial call. He communicated when he was going to be later AND earlier than he initially planned for the two trips he made to us. He also got us a part we needed and showed us how to fix it ourselves so we didn't need another separate service...saved us a ton of money after Maytag quoted a couple hundred for the same fix. Such a nice guy. Responsive, quick, effective. 10/10.

Jabbar Richardson is very professional, courteous, kind and does a beautiful job on appliances that…read moreneed to be repaired. Hire this man you will not be sorry , I highly recommend him he does beautiful work and cleans up after himself.

Maybe they changed ownership, maybe. I called them again after a previous good experience…read more Dishwasher was not cleaning well. Technician showed up as scheduled, diagnosed a problem and then returned a few days later to do the repair. "You're all set!", he said as he left. There was no difference in my dishwasher's performance. I called back and left a voicemail asking for a repeat visit; no answer. I did this 4-5 times; still no answer. When I call now if doesn't even ring ...just hangs up. Did they actually block my number?! Totally disappointed with this. ...and they were not cheap.

I couldn't be more pleased with this company's thoroughness, and dedication in efficiently…read morerepairing my stubborn refrigerator. Before seeing L& J. I had fa rustrating experience with another company who failed to solve my fridge's multiple problems. (not cooling, light not working, freezer frosting like crazy). I found L & J Appliance--and what a difference. Kyle and his father Lawrence spent the time to properly diagnose a complex issue that had been completely missed. They made a custom repair and fixed the problem for good. Affordable pricing too. They are professional, thoughtful, and clearly care about doing the job right. It's rare to find service like this. Highly recommend.

L&J was great! Kyle the technician was super polite and knew what he was doing. Turns out I have…read morean electrical issue and not an appliance problem but he took the time to figure it out. Very prompt service, the right price, and an excellent technician! Very glad I worked with L& J!

Fast, accommodating and did great work. Prices were very reasonable. I would recommend them.read more

Highly recommend this team. Father Joseph and son Jonathan have serviced our freezer and ice maker…read morethe past few years. Excellent timely service and great advice from them. Very impressed with how Jonathan serviced our ice maker recently.

John was terrific. Very responsive to my initial call, arrived exactly on time for our…read moreappointment, assessed the problem, and ordered the parts. When there was a 3-day delay, he called to let me know, and to apologize. He was once again right on time for the repair. Super nice, very fast, very reasonable price. My dishwasher works again!

John was outstanding! He was responsive, professional, courteous and most of all a true…read moreprofessional! He diagnosed the problem, gave a solid quote and fixed the gas oven on the spot. Not only did he fix the oven but also gave a quick clean underneath and an opportunity for us to wipe down parts not easily accessible. Most importantly, John gave my mother in a lesson on how to use a gas stove and oven, which she had never had until recently. He was incredibly patient and positive. Would highly recommend John for all your appliance repair needs!!!

Justin is everything you want in a repairman. Friendly, prompt, communicative, honest, and great at…read morewhat he does. Not to mention he is a veteran. After our first time using him for a repair yesterday (dryer -- fixed in a snap and didn't try to gouge us!) he will be our go-to repairman going forward.

I worked with Justin of Sergeants Appliance. He ordered the needed part. Worked with me on setting…read moreup the appointment. When he arrived I just knew the person knew what he was doing. With in minutes he had removed the freezer door, shelves and brackets to access the evaporator fan. He replaced the fan, inspected the thermostat and buttoned it all back up in under 20 minutes. Service, outstanding, quality of service outstanding, value outstanding. I will be using them again.

Staff is knowledgeable and friendly. Their sales are comparable if not better than large department…read morestores. My husband and I bought the Frigidaire Gallery set for our newly remodeled kitchen. They helped us stay in budget and had two rebates that we were eligible for. Jen, the manager, and Stacey, the owner, were so helpful and followed up with us quickly with questions and issues that we had. Our fridge was delivered with a dent, they quickly had a claim done and we had a new door delivered two weeks later. Thank you for your help and service! We will be back!

Highly recommend Ferrari's Appliances…read more We recently purchased kitchen appliances from Ferrari's Appliances in Naugatuck as we are happy to support local businesses whenever possible. Management handled our transaction with the same professionalism we had experienced with them in the past with prior purchases. We were very impressed with the installers, Jonah, Jose and Will, who did a superb job with installations. They were very meticulous and careful, paying close attention to all details. Overall, we are very satisfied with the customer service that we received. The installers EXCEEDED our expectations.

This was the first time I have used this appliance service & I could not be happier! "Others" had…read moresuggested the motor bearings might be shot in my 2018 Broan range vent hood. Jeff diagnosed the loose nut on fan blade/shaft assembly in 20 seconds. He tightened, checked/listened to all & went outside to be sure air was flowing out of the exhaust vent. I will definitely call them again when I need any appliance service. Thank-you Jeff!

Based on some of the comments on here I was hesitant to use Lane but the technician Jeff was on…read moretime, friendly, efficient and solved the problem (plus some others) and at a fair price. 10 out of 10

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

If you're ever in need of appliance repair, call Cristiano Rosario. He is the best! Considerate,…read moretimely, reasonable, explicative, nice. He liked my annoying puppy too, and remembered the dog who died. Cristiano is the bomb.

Ray came right away when I called. He fixed my washer and his price was fair... I was unaware he…read moreonly to cash or check though:( Had to run to ATM and get him $$ Bummer. Wish I had known in advance

Our dryer's heating element broke on Thursday morning. We called up Ray's the same afternoon and…read moreScott came out at 5:00 on his way back through Bristol. He came here and diagnosed and replaced the part within 35 minutes. Prices were very reasonable and he was so friendly. I could not believe the turnaround time and great service. I would highly recommend!