Obligatory if I could give them fewer than one star I would …read more They had my car for over a month and were never able to fix it. instead of admitting they didn't have enough people to do the work or even knew how to do the work. they continue to charge me. Even asked me to take it somewhere else to get the something done that they couldn't do done so that they could finish the job. I opted not to do that. And cut my losses. They still charged me almost the full amount quoted. With no actual work don't except to take it all apart and put it back together. The owner is super full of himself, and I should've known with all of the signs up behind the register that they were not gonna care about their customer and we're going to gouge prices. That's on me. Take it From someone who worked customer service for over 20 years. You will get pretty platitudes from the owners son when you complain. "I'm so sorry to hear that." With no real emotion or care. My husband was told the final charge would be x amount , I came to get my car and was told it was $110 more than we were quoted. All around a bad experience and I will not be going to these people again.

To change out my radiator hose & do diagnostic test & not tell me what's wrong w/my car was…read more$350.00. I know they over charged me.

Absolutely Awesome! Good People are Still Here in Santa Fe, and this family has given me a renewed…read moresense of hope after today! This is a family business. Seriously. Three generations of heroes working in an impeccably clean garage. It does not get better or more worthwhile than this. No nonsense, straightforward knowledge from decades of experience. Kind. Generous. Skillful. I will take my car to this honest and brilliant man and his family every single time I need quality service from now on! Support Small Businesses.

Absolutely the best! Family-owned and operated. I have had nothing but positive, consistent repairs…read moreand experiences at this shop. Thanks for everything you do!

Very fast and efficient service at a reasonable price! Dropped the car off at 8 and received a call…read morethat it was done less than 2 hrs later.

The front desk with Mario is kind and understanding, the service is quick and the prices are…read morereasonable. They took care of my Jeep with 200,000 miles - and it runs!

I brought my car in for two basic services: an oil change and a battery replacement. I provided the…read morereplacement battery myself and even emptied the trunk and removed the spare tire in advance so the job would be as straightforward as possible. They charged me over $400. To be clear, this charge was overwhelmingly for labor, since I supplied the battery. I understand labor rates are high in this area, and I did not negotiate pricing beforehand. But $400+ for an oil change and a battery swap crosses the line into being taken advantage of. What makes this worse is that the job wasn't even completed properly. They did not reset the engine service light and did not reinstall the plastic covers over the exposed battery terminals. So not only was the price extreme, basic finishing steps were skipped. This felt less like "expensive service" and more like gouging paired with sloppy follow-through. I would not return.

While traveling through the area my Jeep ABS, skid, and ESP lights came on. I had the code checked…read moreby another mechanic who read the code; left rear wheel sensor. I ordered the part and tried replacing it myself but the old sensor would not pull out. I called the shop and they were able to squeeze me in despite having a full workload. Within 30 minutes they had the tire and brake calipers off and exposed that the sensor had melted (which is why I couldn't pull it out). Wonderful service and friendly.

Incredibly rude front desk person (x 2), one year later…read more I stepped in to ask for a quote on an older van. I had researched rebuild costs, shipped with strong warranties. Around 2,400.$ from 3 national remanufacturers with a good reputation. And it is generally agreed in US user groups for this model install costs are between $800-1200. There was a man casually seated while another, standing, was engaged in friendly banter that lasted some minutes. From my seat when the service man was alone and the asked how he could help me, I explained I needed a rebuild trans quote, labor and materials, and the cite the year, make and model of the vehicle along with the specific trans model #. After some minutes at his PC monitor, his head rises from his monitor gaze, he looks at me, and says "$7200". Knowing that 2,400. is the base fee I wonder how, what is less than a days labor, can create an added sum of $4,800. Understanding there are a few variables, such as different supplier, core charges..but little else..I am utterly surprised. I then reply cooly that the rebuilt trans generally (shipped) is around $2,400. He then says "So you can replace the transmission" without pause, and with full confidence in his voice and words. I reply calmly "Thank-you", then walk to the shop actually in front on DP Road, where i have had prior small repairs done. matter-of-fact owner. I then reexplain my needs, providing the same detailed information as before. The owner says he will text me a quote, which I receive within 15 minutes. Detailed materials, labor, total cost and warranty. $5,800. Please do not forget the other shops in town who are competitive and care if they offend or alienate possible customers, without provocation. These guys are hustlers and swindlers. Napa, RPM, Immaculate Auto, Hermans, LA Auto, Expert Auto Solutions, Preventech - try them if in need..spend your money where you wont be thieved and overcharged, while contemptuous of your being. *Note. Ran into a friend after writing this, and shared my experience. He had been overcharged, and upsold on uneccesary services there he said, and would never return. And he has lived here for decades. And after speaking with another shop, in business 40 years, he conspicuously omitted Auto Doc for any projects.

Good guys that helped me out of a jam! Didn't know anyone in town and had a huge piece of metal in…read morea tire, late on the Friday before Memorial Day. AutoDoc took care of me and made sure it was fixed properly. Timing was bad for a flat, and they pulled it out and made it a win. Thank you!

Had my mercedes aligned all four wheels. Car is pulling to the left, they serviced it in 30 minutes…read moreso not sure if they cut corners or just didnt know what they were doing or just did a bad job. Not sure if I will be back. I have my truck scheduled next week for an alignment. Probably will cancel that and go somewhere else.

One of the best customer service experiences I've ever had…read more 1. Harold (owner) inspected my vehicle (5 minutes before closing time) on a Friday. 2. Assisted me with accommodations for my Travel trailer RV, which I could no longer tow. 3 Fixed my Jeep's driveshaft in 1/2 day at a more than fair rate. Family operated. Worth the drive from other towns! I highly recommend!

Highly recommend. In 2017, i took my SUV to this car dealer's body shop in Espanola because I was…read moretold it was the best repair place. It is. After finding my car dented with a broken exterior mirror I thought it would never look great again. But Victor, the body shop manager, gave me a detailed quote that beat quotes I got in Santa Fe, His team used OEM parts and did a flawless paint job. They detailed the car completely, installing the new car front protector I bought. The vehicle looks brand new. Very happy.

We needed a tow for our motorcycle from Kayenta, Arizona to Albuquerque, New Mexico. Our tow…read moreoperator (Anthony) left so early from Santa Fe he arrived to pick us up around 9am in hopes to get us to the BMW service station in the same day. Anthony was very professional, polite and made the tow back pleasant. The tow truck was very clean and had enough room for the two of and all of our belongings without feeling cramped. Really appreciate the service in such a difficult time.

Called them for a tow...the dispatcher was very rude and assuming. Didn't act professional and made…read moreme not want to do business with them. Then when a tow driver was assigned seemed they couldn't keep the schedule they made! Moved on to another company...don't bother. They think they don't need your business and will treat you that way!