Presently I am having the pleasure of riding with Greyhound directly behind the driver and her…read moretrainer. Let me tell you this guy is Good at coaching and teaching! No doubt the driver has complete confidence in herself and it shows but I don't think anyone would not be successful with this teacher. Great job Greyhound. Atl from Dallas route 0604

If you don't want to waste your money and time or end up frustrated, avoid Greyhound. They changed…read morethe bus station address and my departure time last minute, leaving me stranded. I had to pay for a hotel and food just to keep up with their changes. Even after arriving an hour early today, the bus still left without me, and there was no Greyhound bus in sight. I've spent over $350 because of their poor service. I'm requesting a full refund and compensation. This has been incredibly frustratin

Located in downtown Dallas and not far from the Dallas Greyhound terminal…read more There is a marker that does a good job of describing the purpose. It reads, "Upon the death of Rosa Parks in October 2005, the DART Board of Directors envisioned a landmark to commemorate her lasting impact on the civil rights movement and public transportation. The plaza features a 13-foot-high water wall, shade trees such as Chinese Pistache and Cedar Elms, seasonal flowers, a screen wall with vines, plus comforts like benches and a drinking fountain. The centerpiece is Erik Blome's sculpture depicting Rosa Parks on a bus bench. Originally commissioned by Troy State University, this life-size bronze reproduction beautifully depicts Parks' courageous act of quiet defiance. The water wall - made of black granite - features a quote from Dr. Martin Luther King, Jr.'s landmark 'I Have a Dream' speech. The plaza serves as a symbolic link between public transit's past and its future - a true source of pride for the community." It is a lovely plaza, yes there are benches. And there were a couple of security people milling about. Several folks got selfies in front of both the Parks sculpture and the Speech wall. [Review 774 of 2024 - 531 in Texas - 21805 overall]

Arrivals and departures were right on time. Buses were clean and comfortable. Staff was kind,…read morecourteous and professional in all aspects. Will definitely recommend Vonlane to family and friends.

Great experience from start to finish. So much easier than flying. Just hand your luggage to the…read moredriver and get on. No waiting to board. Inside it is more comfortable and roomier than a coach airline seat. Service is great and they are constantly waiting on you from the moment you arrive with water, even Kleenex or ibuprofin, snacks, meals if over lunch, snacks, drinks for purchase, free wifi. Bathrooms are clean. Everything ran perfectly on time. Only drawback is that there are only limited times each day.

I am extremely disappointed with how Greyhound handled both a lost property situation and a…read moredisability-related communication accommodation request. On March 3, 2026, I traveled on Greyhound Bus Route US1160 from San Antonio, TX to Austin, TX. After exiting the bus in Austin, I realized about one hour later that I had inadvertently left my suitcase in the secured undercarriage baggage compartment. Because the undercarriage storage area is locked and only accessible by Greyhound personnel, the suitcase remained in the company's custody while the bus continued to its final destination in Dallas. I immediately submitted a lost property report while the bus was still en route. Greyhound initially stated that the investigation process would take approximately 7 business days. It has now been about a month without recovery of the suitcase or a clear explanation regarding what inspection procedures were conducted or what investigative steps were taken. The suitcase contained electronics, clothing, and personal items, including limited-availability apparel that cannot easily be replaced. One electronic device contained in the suitcase has shown recent internet connectivity activity after the loss was reported, which raises concerns regarding how reported lost property is handled once a claim is submitted. In addition to the lost property issue, I requested a reasonable communication accommodation due to a disability that affects my ability to process complex written communication in high-stress situations. I requested phone communication to ensure effective participation in the claims process; however, communication continued primarily through email, which made it significantly more difficult to obtain clear updates or meaningfully participate in resolving the issue. Additionally, when asking questions regarding Emotional Support Animal (ESA) policies, responses at times felt dismissive when simply seeking clarification regarding applicable rules. Given that Greyhound operates nationwide and serves many individuals who rely on accessible transportation, transparency and consistency in both lost property handling procedures and accessibility communication practices are extremely important. I hope the company improves: * transparency in lost property investigations * consistency in communication accommodations * clarity in customer support processes * handling of disability-related inquiries I am sharing this experience so other travelers can be aware and so the company has an opportunity to improve its procedures. Documentation of the timeline and claim communications is available.

I have traveled with the Greyhound Bus Company for years. And while they are the affordable way to…read morego, the quality cleanliness and safety are seriously lacking. Not to mention their Customer Service "people" have gotten extremely rude, when you ask the simplest of questions. Yet they will go outta Their way to find New reasons and excuses to rob you. To the point, I'm traveling to Boston Massachusetts, stopping first in New York so I will ask my question there, most likely they will have the answer to my question, especially when I tell them that Indianapolis Indiana acted like they didn't have common sense or could answer my question.

First of all, the inside of the Flixbus was atrocious - my seat was NOT secured and kept rolling…read moreback and forth depending on acceleration/deceleration. The tray in front of me (and several other seats I noticed) were broken off and the power outlet was torn out. The toilet would not flush, as well. To add insult to injury, our bus broke down about an hour out of town, in the middle of the highway. We were told another bus would get us, then told that that bus was full and they weren't sure what was happening. Everyone was trying to get rideshares, but no one was picking up on the side of the highway to go to Dallas. Finally, the bus driver started it up again and headed to Dallas - we arrived at the first Dallas stop to find some passengers stranded because they missed the connecting bus. I will never trust Greyhound/Flixbus again - it was unsafe (already reported to state authorities) and buses that apparently were not properly maintained for our safety and schedule. BEWARE!

Greyhound/Flix Bus Lines Sucks and has a F rating with the BBB. Consumers Beware. I don't know what…read morehappened to everything I wrote last year, but it is now June 9 2025, and Greyhound (Flix Bus) still is as bad as ever. This time they tried to leave 30 people stranded in Johnson Kansas at 3:00am in the morning. The bus driver tried to turn into El patron dos, and ran the bus into the ground. Flix said basically find your own way to Denver. They sent a tow truck, pulled the bus out the ditch and brought the same bus back later. Beware taking Greyhound or Flix. By the way Flix owns Greyhound and Flix is a German company. Don't take either.

A-OK. We were here to catch the Megabus, to Virginia, and reviews for that will be forthcoming. But…read morein the meantime, here's a quick rundown of the transfer station. As the name implies, this is the east one. There's also a west one, over by the West End. It has bathrooms and vending machines. I think it's a little prettier, and greener, than the West. It seems to be kept relatively clean, and although we were there it noon, it struck me as safe. Not sure if that opinion would hold at night. So enjoy your trip, regardless of which bus you are getting on. Bottom line: Check the aerial view, this place looks like a basketball.

The Megabus customer service hotline was so u helpful and manned by a total asshole…read more However, Erika was super helpful, professional, calm, and funny! Fire the customer service dude and give his salary to Erika!

Last took the Greyhound roughly thirteen years ago. Buying a ticket, checking in luggage, and the…read moreoverall trip was very smooth and hassle-free. The only complaint was all the stops made in between Fort Worth and Houston and the actual length of time for the trip. At least someone else was driving, and I could sleep the time away or read. Don't take if you're looking for a quick way to get anywhere; however, using the service is very economical.

My son is on tour with marching band. First time away from home. He told me to book Sunday morning…read more Turns out there is no accommodations Sat night. So I IMMEDIATELY call to move the reservation to a late night Sat bus that is cheaper. I am told I have to pay $35. I don't have that currently. There are apparently no exceptions. There are no corporate office to call. There are no offices in the U.S. I explained that my son was barley 18 and it was his first time away from home, and that I couldn't leave him without a safe place alone in Indianapolis all night. I asked my options. I was told I had none. I said you and your company are not concerned about the safety of a young person? He answered"that's right". I was appalled. I asked again. "Greyhound doesn't care about the safety of a kid traveling? He repeated..."that's right". The said they couldn't help. They can't control the computer. That I could cancel if I wanted. But that still would cost the same amount. Absolutely NO concern or customer service. I have never in 40 years been blatantly told that the customer does not matter. Please do not book with Greyhound. And DEFINITELY do not trust them to ensure your children's safe travel. I called immediately after booking. And was shook down for $40 I didn't have at the expense of my son's safety. Shame on this company EDIT- Supervisor Himae took it up on himself to reach out and solve my son's travel issue. I understand that they have policies but he took the time to listen and help me get my son home safe. It's employees like this that make the corporate world still run. Without a personal touch customer service would be gone. I appreciate his help and as long as people like this work for greyhound, they may keep my business

I took the Mega bus from the Prime outlets in Grand Prairie off of I-20 and HWY 360. The pick up…read morespot is near Saks Fifth Avenue, and there are small signs in the parking lot towards the back of the shopping center. The bus was clean, and on time. The driver was VERY good, I wasn't nervous or agitated which says a lot since I'm a nervous passenger. I was able to watch movies on my phone and just relax. My trip took us to downtown Dallas' Fuel City for pick up of more passengers, then a straight shot to Conroe, a park and ride, literally under the bridge of I-45. It's a little shocking that there isn't staff or a building, but I made sure my ride would be there so I wasn't scared. I WOULD have been anxious as an older woman if I had to stand under that bridge, which is not near anything within walking distance, as an older woman. I will definitely take advantage of the Mega bus again, my ticket was only around $40 all in, which driving would have cost me that much in gas. My brother however, the one that picked me up, a former Cop, was less than pleased about the lack of safety, so keep that in mind. The internet didn't work for the first hour or so, but eventually when I tried it was available. Weirdly there are no USB outlets, you have to have a standard 110v wall brick to charge your phone, and the outlet on my row was very loose, so I had to prop my bag against it to charge my phone. But again, the bus was clean enough, and I would use the service again, I found it very comfortable.

This was a three hour ride in a sauna. Left my carry on and an IPad escaping the heat. Don't…read moretravel ghetto. If on a plane I would have recovered it by now. Mega Bus, No!

Tus choferes various son buenos pero Otros no (MAs confiansa con el Vehiculo requerido )frenando…read morebruscamente sin mucha nesesidad Al retorno de rio verde to Dallas 4/ 24/26 pm tus choferes exelentes lo digo por experience Tus restaurants de Mexico ok Tu restaurants en San Antonio tu comida no bueno Tu personal de front desk de Mexico rekieren mas cortecia y communication con los clientes.

Had to take 2 buses 1st at McAllen schedule at 9:10am bus arrived late and left at 11am, then 2nd…read morebus at Dallas station I-30, schedule to departure at 7:15pm. So I was following to where they automatically move your luggage and they asked us to stay behind the red bars, I been waiting and watching my luggage and nothing happened. I went to ask inside the station since I thought it was just a bus change and now they're telling me the bus is leaving at 10:45pm?????

Literal highway robbery. I booked a round trip, San Antonio-Dallas. Paid $28. Megasbus canceled the…read morereturn trip Dallas-San Antonio, forcing me to look for another way to travel. They refunded me $4 and kept the rest saying that their ticket is non-refundable! Don't do business with these crooks!

Actually had a fine experience with Megabus. This station is large, has security guards that walk…read moreyou out when the buses arrive, and isn't shady. I went from Dallas to Austin with me scheduled to arrive within three hours. Ended up getting to Austin half an hour earlier than expected. Much more pleasant experience compared to Megabus on the way to Dallas. WiFi never works on Megabus. Even if they seat you on the older Kerrville buses. Ironically the older Kerrville bus was more comfortable compared to the double decker Megabus. On the Kerrville bus, I had more leg room and the AC actually worked.