Dr. Law and his staff are my primary care providers. I love being a patient at this office. I am at…read morerisk for developing endocrine issues, and I like that the providers have the knowledge base to work with me to improve my health. I am a female in my mid-40's and overweight. I have always been given respect and support without any fat-shaming. My honest opinion and input matter when talking about my health. I am surprised that a previous reviewer feels Dr. Law was not using best-practice medicine. I have always been pleased by the depth of thought and breadth of information-gathering shown by Dr. Law and the NP's. I have had much more intensive lab work there than anywhere else I have been a patient. When I had a tick-borne illness, the nurse practitioner worked with me to ensure I was feeling better as soon as possible. My interactions with other staff have been positive. I have always been able to secure a same-day appointment when I needed one. I have never had any problems when having blood drawn. I have been able to contact the office by phone or email and my questions were answered quickly. I have seen other MD's in town who like to assure me that I am fine, rather than addressing actual issues. This will never happen at IthacaMed. I feel listened to, and Dr. Law and his staff are advocates for my health.

Dr. Law really hurt me. For years after dealing with him, I had tremendous depression and…read moresuicidality. When you have a chronic condition, your doctor can become your only hope, and Dr. Law really let me down. I felt hopeless and dejected. He was rude, callous, and disregarded my needs as a patient. He lied to my face, blaming my condition on factors that weren't present and lying about my lab results.

Best doc in Ithaca. Those two one star reviews are written by the same person it seems, I'd take…read morethem with grain of salt. Dr. Law has saved my life more times than I can count. He's one of maybe 5 doctors in 43 years that actually listens to me, I have a rare auto immune disease most people haven't heard of or kow how to treat, and his listening skills actually made me move back to Ithaca from Colorado because I knew I'd be in competent hands. Sure, things go wrong with any practice but it's never been his fault. He has always made the right decisions with me. Years ago front of office wasn't as good but thats not why I'm there. I'm there to see doctor Law. For roughly 12 years now.

He lied to my face, telling me that my cortisol levels were "fine" when he intentionally told me to…read morego get them tested in the afternoon. Apparently, you have to get them tested before 10 a.m. A year later, I got tested again and found I had high cortisol, significantly impacting my diabetes. I am deeply hurt and upset, and he did this because of his assumptions about me. He prescribed me a second-rate medication for my diabetes, when my insurance covered a much better and more efficacious medication. He was rude to my face, insulting me at every meeting. He lied to my insurance company, telling them my BMI is twice what it actually is. This was not malpractice, this was a hate crime.

Sahene Yavuz. Zero people skills. Not even the staff like her. Abruptly terminated an appointment…read morein the middle when my wife became adamant about not using an insulin pen instead of a syringe. Told my wife "if you are not going to follow my advice, go find another doctor". And then she walked out. We were stunned. Found out the clinic is replacing her as head of endocrinology. Malpractice lawsuits mounting.

If you are looking for an endocrinologist to help take care of your diabetes do not go to Sahene…read moreYavuz. She constantly will cancel or change your appointments with little to no warning. My last appointment was canceled three days before my appointment due to wanting holiday time which I get but more than three days warning is unacceptable when this appointment was scheduled 6 months in advance. And this isn't the first time doing it me. I had been for every appointment I have had except the very first visit. Speaking with the secretary staff I am not the only patient she is doing this too. There are countless others. My glipazide was up and I needed a refill for. She won't re-prescribe it to me because she hasn't seen me in a year which is a lie. I have had multiple visits with her through virtual visits. After three phone calls today back and forth with the endocrinology department she so kindly gave me 1 month refill which won't last me till getting a new endocrinologist which are booking to the end of may. If you value your kidneys, stay away from Sahzene Yavuz. She works in Sayre PA and Bigflats/corning NY

I would like to start by noting that my doctor is wonderful to work with. But please tell me how am…read moreI supposed to contact my doctor if no one has been answering the phones for consecutive business days ?!?!?! I have called several times each day, at several different times of the day and on different phones. There is no excuse for no one to be answering the phones all day, for days on end, this is your job!! I need to get my medication refilled and have been unable to contact my doctor, THIS IS A PROBLEM !!! Last time I had an issue contacting this office they blamed it on the new phone lines and them switching over, this was about a year and a half ago, so obviously this can not still be the case, I am starting to think they are just lazy! Still, reception SUCKS !!!

DO NOT USE THIS DOCTOR! I got transferred here due to my original Endo moving. I should have…read morelooked for a new doctor instead of going here. I spent days calling with no answer and when I got through the one excuse was "we're short staffed". The next day "something was wrong with the phone". I don't believe it. A request was sent in on 07/05 to transfer my medical records and as of 07/24 they hadn't done it. So my new Endo called me to ask me to try and get my records. Took the signed form over and we were told "you have to understand there's only 2 of us here". I go to a doctor who has 1 receptionist and she handles everything just fine. It's all excuses at this office! I got the call this morning my records were transferred. Now that didn't take long did it? Why the delay? They're lazy. Go to Geisinger for an Endocrinologist. They are taking time to sit down and read my file unlike Dr. Berbano who didn't even know why I was on my medication and didn't seem to care enough to read my history.

I like that I can get my blood work screening done easily and quickly downstairs. I like that my…read moreendocrinologist (Dr. Homan) sees me within 5 minutes of my appointment. My time is just as valuable as his...I hate waiting for a doctor for 45 minutes when I'm on time. However I'm writing this review, because I want to recommend a Physician Assistant in the Orthopedics Department...Frank Jackson, PA. He takes his time to examine you and to answers all your questions, gives you a truly honest assessment of your condition, recommends what is actually necessary for you, and in my case draws me pictures to explain things and doesn't dumb it down or placate me. Most doctors don't take the time to treat you with that kind of respect. I highly recommend him.

This place absolutely sucked last night on 5/6/26. I walked in and registered with the…read morereceptionist. she sent me back to the room to wait. At that point there was 1 person ahead of me. I waited and waited while 5 people come In behind me. They called all 5 of those people in all the while the electronic board said I was next. After an hour and a half I got up and went back to the receptionist to get my copay back. She informed me that no charges went through. LOL. Yea right! I was charged and didn't see a Dr because of their screw ups. On top of that I have left five messages for someone to call me back to get my money back and of course they don't call you back. Be very aware of this place if you pay co-pay and you don't get to see the doctor because they will charge you. I am not done with them yet. I will get my money back. If I could, I would leave a minus 5 star review. From my point of view they have gone down hill since the "Jefferson" take over.

Awful place. Go anywhere else. No one has a brain in this office. You can get better help from…read moreGoogle or reddit. The doctors do not understand insulin pumps or complications such as gastroparesis, thyroid disease or anemia. You're better off anywhere else.

This new building is beautiful. Very Easy to find. The reception area is big and open, plenty of…read moreplaces to sit. Love all the natural sunlight. Makes it very relaxing. The ladies at check in are very respectful, great big smiles, and you can tell they love their job and helping others.

I have been a patient of this practice for over five years. The type and quality of care has always…read morebeen consistent and I appreciate the opportunity to be treated by this team of professionals.

Horrible place. Go anywhere else. The entire staff are morons and the doctors have no idea how…read moreinsulin pumps work. If you have any complications such as thyroid disease or gastroparesis or anemia, the doctors have no idea how to help with those things or how they will affect your diabetes. I saw several doctors in this office and every one of them was a complete idiot. They are treating diabetes like it's the '90s. You could get better advice from Google or Reddit.

This dr office is very difficult to deal with they do not accept any insurance everything is out…read moreof network you Will spend a fortune if possible find another dr to deal with when you speak to the office personnel they explain that you could submit the bill to your insurance company And place a claim good luck with that most all insurance Companies have very high deductible for out of network Doctors and after that their will be a split were most likely You will pay the majority of the bill I believe this dr office Is greedy and is only looking out for his pocket not the Patient this is a huge red flag so again Beware of this doctor

Dr. Pyram is worth his very reasonable out-of-network fee. I've had a half dozen other…read moreendocrinologists and my diabetes was just getting worse and worse. After one visit, Dr. Pyram got me on a regime where I lost 52 pounds (no he did not give me a diet) and my A1C wenty down down down. I will likely be OFF insulin very soon. I drive n hour from Northwest NJ to see him but he's worth it. Other endocrinologists just don't "get it". He has also helped em with hypothyroidism. Kind, caring, positive doctor!