Wish I could give a negative star. I saw Dr. Pamela Grace Giannetti and I was treated HORRIBLY. She…read moreinsinuated that I was lying about my health condition and would do absolutely nothing to help me. She basically denied me basic care. She was rude, unhelpful & overall MEAN. The absolute worst "Doctor" I've ever seen in my entire life. I left there crying. I was treated with absolutely no compassion. Just treated rudely by the front desk person as I left. I've been going to Mt. Pleasant my entire life and will NEVER go back again because of Dr. Giannetti.

My issue isn't with my primary doctor it's with the place she works for. I have a preexisting…read morecondition and have some issues that need to be addressed. As usual, I went to set up an appointment only to find out the earliest I will be able to see her is four months from now! How in today's world is that acceptable? We are not a 3rd world country, and if it takes more than a week to see your doctor, I would say that they have way too many patients in their care. I will be shopping for yet another new primary care doctor now.

Dr. Joel Lori has been my allergist since I can remember when I was little, about 3 years old. He's…read morebeen been the best doctor I've known for at least 24+ years. When ENTs can't help and don't know my history of over twenty different allergies, with the worst among them being grass, mold, and certain trees (fireplaces make me very ill) and want to blame it on my less severe allergy to cats and dogs, Dr. Lori has been the only doctor who didn't immediately say give up my pets (my kids), and handled my asthma and multiple allergies with considerable care. He's also the only one who has successfully treated me when I got bronchitis from work on several occasions (fireplace season) on the first treatment. When I saw my regular doctor, I'd be with a chronic sinus infection that could last several months, and they'd want me to keep coming back in multiple times, because they wouldn't give me proper antibiotic type, dosage, duration, or combination of the above. I've rarely had to see him twice for the same thing. When I was younger my allergies to cats were severe when he first met me as a child (I was almost hospitilized with my allergies just petting a neighbor's cat). He helped talk to us about home solutions and things that would help, and found the right allergy medicine (they work differently for different people.) Over the years with slow introductions I've become somewhat desensitized to my cat and dog allergies (not cured, but per bloodwork, significantly better). I went from severe to moderate, and have had multiple cats for over 20 years now. Life would be a depressing and boring place without my kids (cats) and I've been able to help volunteer with rescues and shelters on occasion as well, thanks to Dr. Lori's suggestions and help. He's helped my brother tremendously with his allergies and asthma throught his life as well (he has more allergies than I do.) His need in the allergy field can't be measured. I highly recommend Horizon Medical in Scranton to anyone looking for a logical, compassionate, and dedicated doctor who actually strives to help his patients.

I am a school teacher. I have been teaching for ten years. As many of you probably know, teachers…read moredon't make a lot of money so I work a lot. I teach Special Education all day and Tutor Thirteen hours a week. That being said, the only time I am available is during my lunch and planning period, which happen to be back to back today. I am in the process of trying to get Allergy Shots to help with severe allergies and minor breathing problems. These shots need to be administered weekly. Since this office is only open until 4:00 PM, I had to go at lunch. The last allergy shot before their lunch is at 11:30 and the office doesn't reopen until 1:00 PM. (They have a hour and a half for lunch! ). I have a 20 minute drive to get there and I got stuck in traffic on the way there. I literally parked my cAr and ran into the office with ONE minute to spare!! I made it!!(Or so I thought). The window was closed and the blinds were down. (Apparently, an hour and a half isn't long enough for lunch. The nurses needed to leave during office hours.) Since I was there I went to the other window, where I was asked to wait while a receptionist was on the phone. When she came to the window, I asked if I could have my allergy shot and she and another receptioonist said I was too late! They said it was after1130. I mentioned that I arrived before 1130 and they were closed then. She said maybe we are on different ime and I explained that I'm using the I Phone, which tells accurate time. The women then proceeded to give me a sheet with the office hours on it that I already had. She was also extremely rude and disrespectful . She corrected me when I said the last appointment was 1130 and said "We don't have appointments!". I reworded my sentence and stated the last allergy shot is at 1130 and I was there on time. She also mentioned that the nurses needed a doctor present to give shots and said the doctor went to lunch early. I saw MY doctor still working behind them. I was irate and very upset!! All of the rushing around, inconvenience and disrespect literally brought me to tears. Then the receptionist ad the audacity to ask what I did for a living and why I couldn't come back later and I mentioned that I was a teacher who tutors and also explained that most people work past 4:00 PM. This whole situation was extremely inconvenient and the staff was very arrogant and rude!!! I will not go back there!!!!Sadly, I have two doctor s there and I will be finding new ones now I wouldn't recommend this office to an enemy! I truly hope this helps someone else not waste time, money, or unnecessary disrespectful treatment. ;)